F30POST
F30POST
2012-2015 BMW 3-Series and 4-Series Forum
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
BMW 3-Series and 4-Series Forum (F30 / F32) | F30POST > 2012-2019 BMW 3 and 4-Series Forums > General F30 Sedan / F32 Coupe / F36 Gran Coupe Forum > Horizon LEDs blwoing me off
GetBMWParts
Post Reply
 
Thread Tools Search this Thread
      04-26-2015, 04:24 PM   #1
RarScaryFrosty
Private
United_States
1
Rep
81
Posts

Drives: 2013 328i xDrive
Join Date: Oct 2014
Location: Toledo, Ohio

iTrader: (0)

Horizon LEDs blwoing me off

BIMMERPOST
     Featured on BIMMERPOST.com
This is a crosspost, as the original was done in the vendor review forum but did not get any attention.

Has anyone ever had issues with Horizon LEDs? I hear nothing but good feedback about them on these forums, yet I feel like my experience has been less than stellar.

I placed an order for an H7 Philips Lumiled headlight kit over 2 weeks ago and have not received them still. I've sent 3 emails via their website about this issue and documented my order number and name in each email. I've also contacted the owner of the company directly here on these forums and have still not heard anything back. He's an active user on these forums, yet has not replied to me.

I'm pretty displeased with my service and experience so far and will be taking action with my credit card company if I do not receive my headlight kit by mid-week.

EDIT: Come Tuesday 4/28/15 it will have been exactly 3 weeks since my order shipped. It shouldn't take this long to ship world wide. I've had packages from China shipped with slower methods that have arrived in less than 2 weeks.
Appreciate 0
      04-26-2015, 08:39 PM   #2
Level3
Private First Class
Level3's Avatar
10
Rep
104
Posts

Drives: 2013 BMW 328i
Join Date: Dec 2014
Location: North Carolina

iTrader: (0)

Garage List
2013 BMW 328i  [5.00]
Did they send you tracking information? I agree it shouldn't take this long... but I've also had packages get held up in customs and it ends up taking over a month. However... the communication issue you have is completely unprofessional.
__________________
2013 BMW 328i No Line - Dinantronics, Dinan Free Flow Exhaust, Injen Intake, M Performance Brake Kit, M Sport Steering Wheel w/ Paddles Shifters.
2012 Toyota Tundra Limited 5.7L V8 4WD
2010 Contender 33T w/ Twin Mercury Verado 350s
Appreciate 0
      04-26-2015, 08:40 PM   #3
RarScaryFrosty
Private
United_States
1
Rep
81
Posts

Drives: 2013 328i xDrive
Join Date: Oct 2014
Location: Toledo, Ohio

iTrader: (0)

Quote:
Originally Posted by Level3 View Post
Did they send you tracking information? I agree it shouldn't take this long... but I've also had packages get held up in customs and it ends up taking over a month. However... the communication issue you have is completely unprofessional.
No tracking information was ever sent. All of the emails I've sent request this info has also gone unreplied.
Appreciate 0
      04-26-2015, 09:21 PM   #4
Timbits93
First Lieutenant
Canada
19
Rep
304
Posts

Drives: 2013 BMW 328i xDrive Sportline
Join Date: Sep 2013
Location: Vancouver, BC

iTrader: (0)

My issues were shipping from them. I think it took a good 2 to 3 weeks to get to Canada. However the front bulbs were defective and the replacements were sent within the week.

No tracking information was ever given to me though.
__________________
Present: 2013 BMW 328i xDrive Sport Line in Havanna Metallic/Black Dakota w/ Fineline Anthracite - Premium/Executive/BMW Apps/BMW Assist with Ext BT
Mods - F20 M-Sport Wheel with Paddles + 2TB/Lip Spoiler/F32 HVAC/SS Pedals/MPE

Past: 2007 Infiniti G35S in Black Obsidian - 105,250km
Appreciate 0
      04-26-2015, 11:33 PM   #5
lesnica
Private
2
Rep
66
Posts

Drives: 2013 328i xdrive
Join Date: Jul 2014
Location: Chicago

iTrader: (0)

Hmm, makes me kind of worried since I ordered a few LEDs from the last week Sunday so we'll just have to see. But then again I ordered some vinyl from a company in California and it took a month to get to Illinois and it was just a 30$ strip vinyl. I also sent an email to horizon and a message on these forums a week before I made my purchase and I didn't get a reply either.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 09:55 AM.




f30post
f30post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST