Quote:
Originally Posted by selee
I too am having the same issue. BMW advised me that they will be changing the vacuum hose but after reading the posts above it seems that this is not a permanent fix. They said that I will get my car back in a few days but I don't feel safe driving it anymore. I'll be contacting a rep in the lemon law dept and will also check to see if they will offer a buy back.
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Good luck with their customer service. My car has been back at the dealer for a week, and the customer service specialist handling my case has not responded to numerous phone calls and emails for the past four weeks. I just want the car back at this point to either do a Lemon law case or dump it all together for another brand. This has to be the worst customer service I have ever had from any company. The dealer is involved but is also getting the run around from customer service. There is a regional office in a suburb close to where I live and I am going to stop in there to see if I can get some help.