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      03-04-2021, 07:54 AM   #146
Mike.F31.MSport
Private First Class
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Drives: '15 328i (M) Wagon, '91 318is
Join Date: Jan 2015
Location: VA, USA

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I was pleasantly surprised with my service experience at the dealership this time around. The previous couple times were crap (while the car was still under the 4-year free maintenance plan). All paperwork was done on my phone - they texted me links for loaner car agreements, billing, etc.

The tech working on the car sent me a text with a link to a web page that had a video of my car and the tech describing what they found in the multi-point inspect, in addition to photos of areas that needed to be addressed. They confirmed the oil filter housing gasket was leaking, but also found the front control arm bushings were bad. All of that was covered under the extended warranty. I just paid the deductible and for a much needed alignment.

Here are some photos from the tech.

A blown, leaking bushing:
1EA21E99445DB32ECFA08357B8E71BDA3589A53C by mike.bevels, on Flickr

Oil leaking from the oil filter housing:
A6F385EF893A95723D848C34755FA99B7BDF34DD by mike.bevels, on Flickr

B3F41751F1B6FDF2CCD58B3277F180EFD37AACBF by mike.bevels, on Flickr
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