Quote:
Originally Posted by JustChris
Damn, still not sorted out then? When you say in the process, you've decided to reject and now its sorting that out....are you looking at a new car....and has it put you of BMW?
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Rejecting. Had enough.
I sent the rejection latter on the 5th of January, got a phone call a few days later asking me what the problem was..... did you need reading the f'ing letter!!! I had already sent them emails on the 13th & 14th of December stating I was going to reject the car if this wasn't sorted out.
So since that phone call on the 7th (maybe) I have heard nothing from them direct until a letter today (two weeks later) acknowledging my complaint.
They have been a disgrace. (BMW UK & BMW Finance, not HJ Warrington & Tony)