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      06-20-2018, 03:31 PM   #11
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Drives: 2017 440i Gran Coupe & 2015 X5
Join Date: Nov 2012
Location: Orange County, CA

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Quote:
Originally Posted by HoustonGuy83 View Post
I've called BMW of North America Headquarters and opened a case with them. I've been told that they are getting in touch with the regional manager and based on his feedback will go from there. I am not planning to sit around and drive a 50k+ luxury car with vibrations. Any one has experience with BMW Headquarters? At least on the phone they sounded very accommodating.
You are on the right track. This is the first step. BMW NA engineer will at some point look at your car and approve more parts to be replaced. This is the likely first phase after PUMA case has been opened.
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