Quote:
Originally Posted by carlos2283
The issue is they are knowingly USING recall parts for their OWN FLEET and omitting the public, thus prolonging the danger and risk to everyone waiting;Clear enough?
|
You still didn't answer the question. Was your car sitting at the dealer awaiting an airbag module? Or did you at least get a parts availability notice from BMW, and then make an appointment to get your car fixed at this dealer?
To me, it sounds like you may have purchased the car there, or at least had them service it a few times. Based on that, you assumed they'd automatically order a part and install it for you. I guess I can understand the logic, though that's not really how these recalls work. What about people who may have had their cars serviced at 2 different locations - who would be responsible for ordering their part?
Feel free to correct me if I'm wrong, but I don't see any dealer misconduct here.