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      12-13-2012, 01:19 PM   #38
M Performance
mlepyro's Avatar
United Kingdom

Drives: F06 M6 + X5 M50d + M3 Jahre
Join Date: Dec 2009
Location: UK

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Originally Posted by TMP View Post
I am pretty unimpressed it must be said.

Is it worth calling the customer services number mate, what will they do different to the dealer?

I like the idea of something free for this rust.....
How old is the car?

My advice (from my own experience)

Arrange a meeting with the dealer principal... this is the first step. No one below him will do. He will do everything he can to put it right, he can put you in a top of the range M5 if he wanted - remember no one is above him inside that dealership.

If that doesn't get you what you want, ring BMW.

If the dealer is part of a chain (e.g. Sytner), then contact the head office.


F06 M6 Competition Atlantis Blue
F15 X5 M50d - Mineral White w/Mocha Nappa
F80 M3 30 Jahre edition - 1 of 30