Quote:
Originally Posted by Coercion Shaman
I guess I have been very lucky at BMW dealerships across the US. My SAs have been longer term employees and none recommend more than what I came in to service for or can show that I truly need.
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You really are lucky. That sort of treatment is found at indys, not dealerships IME. My majority experience at dealerships has been attempts to upsell or even downright lie about what the cause of an issue is and provide an exorbitant repair/replacement quote. I have a trust issue when dealing with dealerships...sales or service.