Quote:
Originally Posted by 327Cayman
When I picked up my car from the dealer I found that one of the head restraints is in its lowest position covering the two steel bars. I raised it and try to lower it again to the original position (covering the steel bars) and it doesn't work. I brought the car back to the dealer and they can't find out why. They tried on another new car and found that the same thing happened.
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did you press the button on the side of the head restraint while lowering?