|
Having went to prestige for a few years, and now park ave, I will say park ave is the more professional of the two, while pristige is more lenient with their loaners.
I would recommend park because they record video evidence of the conditionof every car that enters and leaves, you can text your SA directly for status updates and get a quick response, and they usually get all the details right. Only thing is once they are done with the job, they want the loaner back asap and are inflexible around days they are closed. I.e. you get notified during middle of day and may have to return the car that night if the dealership is closed tmrw.
My first visit to prestige, they got all my paperwork wrong, gave me the wrong loaner car, and someone took a 20 mile ride in my car while changing my equalizer and playlist settings, all for an oil change. Subsequent visits have been without incident, but my car always had more oil and dirt in the cabin each time.
|