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      04-23-2012, 12:53 AM   #100
matt_435xi
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Drives: F36 435xi M-Sport
Join Date: Jan 2007
Location: Denver, CO

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Quote:
Originally Posted by 327Cayman View Post
When I picked up my car from the dealer I found that one of the head restraints is in its lowest position covering the two steel bars. I raised it and try to lower it again to the original position (covering the steel bars) and it doesn't work. I brought the car back to the dealer and they can't find out why. They tried on another new car and found that the same thing happened.
did you press the button on the side of the head restraint while lowering?
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