Quote:
Originally Posted by ybbiz34
True.
My only advice would be to write a very thorough letter to your dealership's Service Manager prior to spending the cash on an attorney. Be polite but firm in the letter and clearly state that the only acceptable solution is getting out of your current car and into a new one.
It worked for me. After my letter - BMW initiated a substitution of collateral. No questions asked.
Good luck.
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That is excellent advice. I am glad it worked for you, and hope it works for the OP. None of the parties involved should have any interest in dragging this out, or resisting the obvious and inevitable. Do the paper work, and get this man/gal a new car. I am hopeful BMW NA will handle this just fine, and do what is right.
Keep us posted OP. please come back and post your progress when possible.