[mike@x-ph.com]

Originally Posted by sNICKa

So I purchased the intake over the weekend and just received the shipment today. It was the first time I ever received an intake in the way that I did, meaning it was not in an original box or anything. Almost as if I had lets say bought a used part? Came with no instruction manual, no original box (as mentioned) and also one of the clamps I received in an Injen clamp which definitely makes me think this was some type of open box or return? Has anyone else had something like this happen before with x-ph or any other vendor?

Hello,
We send the products as we get them. Agency Power does not send these to us in original packages so we send it using our own boxes.
We send hundreds of boxes every month, our defect/damaged rate is close to 0%.

Part is not used, its brand new with full warranty.
Extreme Power House is the only place that has had these intakes in stock all summer.
We will also be the only ones to have them until the end of 2018

Originally Posted by sspade

My BMW catch can from XPH came in the same fashion.

Im wondering if he buys the parts in bulk without retail packaging.

Hi,
The BMS catch can does not come in any retail packaging

Originally Posted by disintegrator66

Sorry, but FWIW hearing all of this doesnt inspire me to run out and make any purchases from this company. When I buy something as "new" I expect to get new unless otherwise stated. Just seems wierd to me.....

Hi,
All items we sell are brand new with full warranty.