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Originally Posted by malignau
Have you tried the factory reset? I believe that clears everything.
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Thanks, yes I found an option in one of the iDrive menus called something like "Delete all personal data".
That did the trick, deleting Address book, phone numbers, preset seat positions etc. The system prompted that it would take about 15 minutes and you have to exit the car and lock it for the process to complete.
At the end of this, the system was "clean" for the new owner. Sold the car today as it happens.
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Anything you've paid for on connected drive that is still active, will carry on to the next owner. The account is linked to the VIN, not to the member. The new member will need to activate their own account and link the VIN once the paperwork is completed by BMW australia.
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Ok thanks I will advise the new owner to contact BMW to create a connecteddrive
account and deregister the car from my app.