Quote:
Originally Posted by redEYEjedi
So if that was the case and you knew the shipper was the only one authorized to make changes, why didn't you contact the shipper or vendor to make those changes instead of going back and forth with the shipping company?
|
I did not know at first after the first request was canceled it said due to shippers restriction this package can not be picked up. So instead of picking it up i requested it to be delivered to a friend. That is my reasoning for not contacting the vendor first.
I didnt even contact the shipper until 4-5 days after it was shipped after the package didnt scan into my state for 2 days I THEN contacted the shipper saying the package was lost and ups told me to contact the shipper.
Since then i was being given the runaround.