[davidpow]

I cannot find the answers to this anywhere...if i have missed them please point me in the right direction.

I have an F31, 2017 model with Professional Navigation, which is meant to include automatic map updates. Checking the current version shows me I have 2017-1 (as shown in attachment); latest version is 2018-2. BMW Connected helpline tell me that automatic map updates can fail due to size of files and poor signal. But it looks like I have had no updates in more than a year...has anyone else encountered this?

To overcome this, I decided to use BMW Download Manager to download to USB stick (64GB) and do it manually. After successfully downloading and validating I then saved to USB stick using the Download Manager. It completed 100% and then reported unzip0088 error (see attached) and told me not to use the files to do the in-car update. Again, has anyone encountered this?

Thanks for your help!