Dealer forgot suspension shipping blocks..

Bimmerius · 09-12-2016, 12:41 PM

Just picked up a new 2016 F30 saturday, noticed harsh ride and bottoming out very easy..
So just looked and sure enough the suspension blocks are still there.
Dealer I bought from is out of the way.. about an hour..
Thinking do I go local dealer (not sure if they say hey this is pdi go back to selling dealer) or,drive the distance to selling dealer.. thoughts?

tturedraider · 09-12-2016, 12:44 PM

It's worth a try going local, but that is definitely a PDI issue.

tuco44 · 09-12-2016, 01:23 PM

If I were the local dealer, I would tell you to go back to where you bought it.

OTOH, if the local did it for you (as a favor), he might get your goodwill and future business??

PK2348 · 09-12-2016, 01:29 PM

i've read about these things happening few times, and i've noticed it's almost always in NJ.

Bimmerius · 09-12-2016, 01:43 PM

Quote:

Originally Posted by tuco44

If I were the local dealer, I would tell you to go back to where you bought it.

OTOH, if the local did it for you (as a favor), he might get your goodwill and future business??

Local dealer is good for service, both wife and I use local one for service but we always buy at another dealerahip that we know the GM there..

Bimmerius · 09-12-2016, 01:44 PM

Quote:

Originally Posted by PK2348

i've read about these things happening few times, and i've noticed it's almost always in NJ.

Jersey rep..

insanecoder · 09-12-2016, 01:46 PM

Which Jersey dealership was this?

Bimmerius · 09-12-2016, 02:26 PM

Just talked to srv dept, they were embarassed..
Theyll remove them tomorrow.
Srvce dept said not to worry no damage would have happened..

Billfitz · 09-12-2016, 02:32 PM

Quote:

Originally Posted by insanecoder

Which Jersey dealership was this?

Howard, Fine and Howard.

skw · 09-12-2016, 09:11 PM

Quote:

Originally Posted by Bimmerius

Just picked up a new 2016 F30 saturday, noticed harsh ride and bottoming out very easy..
So just looked and sure enough the suspension blocks are still there.
Dealer I bought from is out of the way.. about an hour..
Thinking do I go local dealer (not sure if they say hey this is pdi go back to selling dealer) or,drive the distance to selling dealer.. thoughts?

Happens every so often. Local dealer should be fine. I bought my car from an out of state board sponsor. Picked it up at the Performance Center and the blocks were left in. My local dealer found them when during the 1st service (almost a year in) I mentioned that something just didn't feel right.

tuco44 · 09-12-2016, 09:28 PM

Quote:

Originally Posted by skw

Happens every so often. Local dealer should be fine. I bought my car from an out of state board sponsor. Picked it up at the Performance Center and the blocks were left in. My local dealer found them when during the 1st service (almost a year in) I mentioned that something just didn't feel right.

You drove a year on the shipping blocks............?????

Vegetable · 09-12-2016, 09:29 PM

Quote:

Originally Posted by skw

Happens every so often. Local dealer should be fine. I bought my car from an out of state board sponsor. Picked it up at the Performance Center and the blocks were left in. My local dealer found them when during the 1st service (almost a year in) I mentioned that something just didn't feel right.

lol.. 1 year with the shipping blocks in? That has got to be a record.

USC2000 · 09-12-2016, 11:13 PM

Same thing happened to mine when I picked it up. I just removed them myself.

DFW_M · 09-13-2016, 06:09 AM

Quote:

Originally Posted by tuco44

If I were the local dealer, I would tell you to go back to where you bought it.

OTOH, if the local did it for you (as a favor), he might get your goodwill and future business??

And then, the OP calls the BMW of NA and raises hell.
That is not the favor, that is a BMW screwup and service any dealer should do.

I live in TX and purchased my car in California. Should I do the oil changes in California?

BMWZ4 · 09-13-2016, 06:45 AM

Get your PDI charge refunded, at the very least.

Billfitz · 09-13-2016, 07:01 AM

Quote:

Originally Posted by dr335is

I live in TX and purchased my car in California. Should I do the oil changes in California?

When you take your car into a dealership in Texas for an oil change they'll get paid for it by BMWNA. In this case the selling dealer was already paid for the dealer prep, so if another dealer finishes the job he's doing it gratis, paying his employee who does the job out of his own pocket.

335BOY · 09-13-2016, 08:15 AM

Quote:

Originally Posted by dr335is

And then, the OP calls the BMW of NA and raises hell.
That is not the favor, that is a BMW screwup and service any dealer should do.

I live in TX and purchased my car in California. Should I do the oil changes in California?

No but you should have bought your car in Texas............

rking117 · 09-13-2016, 11:45 AM

Quote:

Originally Posted by 335BOY

No but you should have bought your car in Texas............

this is silly. seriously.

tturedraider · 09-13-2016, 03:37 PM

Quote:

Originally Posted by dr335is

And then, the OP calls the BMW of NA and raises hell.
That is not the favor, that is a BMW screwup and service any dealer should do.

I live in TX and purchased my car in California. Should I do the oil changes in California?

Quote:

Originally Posted by Billfitz

When you take your car into a dealership in Texas for an oil change they'll get paid for it by BMWNA. In this case the selling dealer was already paid for the dealer prep, so if another dealer finishes the job he's doing it gratis, paying his employee who does the job out of his own pocket.

^^ this

Bimmerius · 09-13-2016, 03:48 PM

Quote:

Originally Posted by skw

Happens every so often. Local dealer should be fine. I bought my car from an out of state board sponsor. Picked it up at the Performance Center and the blocks were left in. My local dealer found them when during the 1st service (almost a year in) I mentioned that something just didn't feel right.

you managed to drive with the blocks for a year?!!

your roads must be in real good shape!

I thought my car had no suspension...

DFW_M · 09-17-2016, 11:53 AM

Quote:

Originally Posted by tturedraider

^^ this

1) it takes 3.2 minutes to remove those.
2) they can claim that + buffered 60 minutes to BMWNA just like ANY warranty work

shawntech · 09-17-2016, 12:26 PM

How would u id that they're still there?

09-12-2016, 12:41 PM	#1
Bimmerius Private 36 Rep 76 Posts Drives: 2016 F30 Join Date: Aug 2013 Location: NJ iTrader: (0)	Dealer forgot suspension shipping blocks.. Just picked up a new 2016 F30 saturday, noticed harsh ride and bottoming out very easy.. So just looked and sure enough the suspension blocks are still there. Dealer I bought from is out of the way.. about an hour.. Thinking do I go local dealer (not sure if they say hey this is pdi go back to selling dealer) or,drive the distance to selling dealer.. thoughts?
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09-12-2016, 12:44 PM	#2
tturedraider Major General 6889 Rep 7,335 Posts Drives: 2018 340i M Sport Join Date: Apr 2006 Location: Chicago, Edgewater (via Texas & Tennessee) iTrader: (0) Garage List 2018 BMW 440i Conve ... [0.00] 2010 BMW 128i Conve ... [0.00] 2006 BMW 330i Sport [7.17] 2018 BMW 340i M Sport [8.89] 2020 BMW M340i xDrive [9.00] 2018 BMW 340i M Sport [8.00] 2004 BMW 330i ZHP [7.83] 2000 BMW 328i [6.17]	It's worth a try going local, but that is definitely a PDI issue. __________________ www.bmwcca.org member #388003 - Use me as a referral & you could win a one day ///M Driving School!! notice: I don’t suffer fools ___________________________________________
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09-12-2016, 01:23 PM	#3
tuco44 Colonel 645 Rep 2,292 Posts Drives: 2018 340i xDrive M Perf Edtn Join Date: Apr 2007 Location: Western Canada iTrader: (0)	If I were the local dealer, I would tell you to go back to where you bought it. OTOH, if the local did it for you (as a favor), he might get your goodwill and future business?? __________________ 2018 340i xDrive M Perf Edtn Sunset Orange Previous BMWs - 19 others since 1971.
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09-12-2016, 01:29 PM	#4
PK2348 Lieutenant 230 Rep 452 Posts Drives: 2024 X3 30i xdrive Join Date: Sep 2012 Location: Brooklyn iTrader: (0)	i've read about these things happening few times, and i've noticed it's almost always in NJ.
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09-12-2016, 01:46 PM	#7
insanecoder Banned 1417 Rep 3,211 Posts Drives: 340isDrive Join Date: May 2016 Location: East Coast USA iTrader: (0)	Which Jersey dealership was this?
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09-12-2016, 02:26 PM	#8
Bimmerius Private 36 Rep 76 Posts Drives: 2016 F30 Join Date: Aug 2013 Location: NJ iTrader: (0)	Just talked to srv dept, they were embarassed.. Theyll remove them tomorrow. Srvce dept said not to worry no damage would have happened..
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09-12-2016, 11:13 PM	#13
USC2000 Lieutenant Colonel 127 Rep 1,603 Posts Drives: F30 328i M Sport Join Date: Jul 2007 Location: El Paso, TX iTrader: (10)	Same thing happened to mine when I picked it up. I just removed them myself.
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09-13-2016, 06:45 AM	#15
BMWZ4 Major General 1950 Rep 5,115 Posts Drives: '23 X1/'23 Allroad Progressiv Join Date: Apr 2010 Location: Toronto iTrader: (1)	Get your PDI charge refunded, at the very least. __________________ '11 Z4 30i (retired);'11 X3 28i (retired); '15 M235i Stage 1 Dinan (recalled & crushed); '16 M235i Stage 3 Dinan (retired); '15 X3 28i (retired); '14 328i (retired), 2019 X3M40i (retired); Loaded '18 X1 (retired); Loaded '20 X3MC DG, Black/Tan Merino (retired); Loaded '23 X1 Cape York green and Red/Black interior; '23 Audi A4 Allroad Progressiv
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09-17-2016, 12:26 PM	#22
shawntech The Wolf 339 Rep 1,072 Posts Drives: stuff Join Date: Oct 2013 Location: Midwest iTrader: (0) Garage List [0.00] 2019 BMW M850i conv ... [0.00]	How would u id that they're still there?
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