01-11-2018, 07:58 PM | #1 |
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Warranty vs squeaky mirrors
2014 328xi bought new, now at 28,000 miles. Warranty expires in May '18.
Both mirrors squeak when they are retracting. But it only happens when it is hot out, say 85degF or higher. So here in New England I don't think it can be demonstrated before warranty expires. Dealer will notice that the driver's mirror has a slight scuff mark from a low speed garage contact. Squeaking started a year or so later, and right mirror was never hit. I do have video clips from last summer where the squeak is audible. One thought - heat the mirror with a hair dryer in an attempt to replicate; don't know how advisible that is or if dryer would provide enough joules to make a difference against a large heat sink. I'd rather not run out the warranty with a known problem and potentially expensive repair. This is the only problem with the car so far. Any ideas on how to approach this with dealer? Thanks. |
01-11-2018, 08:04 PM | #2 | |
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I also would get the squeaky folding mirrors when it was warm. Dealers wouldn't replace them as i they claimed it was a common occurrence. I did find using a dry silicone lube spray cured the issue though.
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01-11-2018, 10:45 PM | #4 |
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tariqhaque and xantdieselx,
So am I correct that even if I could demonstrate the squeak it doesn't matter because they would not fix it anyway? |
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01-12-2018, 05:49 AM | #5 |
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Lubricate them.
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01-12-2018, 06:32 PM | #7 | |
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01-12-2018, 07:53 PM | #8 |
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I took my car in on Wednesday for an oil change and mentioned to the SA that my passenger mirror likely need lubrication due to clunky closing when it was cold. Showed them the video I took and they replaced the mirror. Part number 51167285136
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01-13-2018, 09:05 AM | #9 | |
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01-13-2018, 09:07 AM | #10 |
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Interesting. Suggests they didn't think resolvable by lubrication alone. Or maybe you have a good dealer. Soon enough I'll find out about mine.
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01-13-2018, 04:09 PM | #11 | |
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If it weren't a lease I would have pushed the issue but I took advantage of the pull ahead program and got rid of it about 6 months later. Make a video and push for it. You don't want it to get worse out of warranty. Good luck.
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01-14-2018, 12:23 AM | #12 |
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Hmmm. That's funny my passenger side mirror squeaks only in freezing temps. As soon as it hit 50 here in Chicago last week it went away. Back down into the teens squeak came back. I sprayed WD-40 no help. Had it in for service told them about the problem they said they lubricated it, worked ok for a couple of folds then back to squealing. It's been close to 100 here last summer and never had an issue until it got cold.
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01-14-2018, 08:58 AM | #13 | |
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The variations on this problem and seemingly inconsistent response on the part of the dealers suggests a design flaw. Class action anyone? (just kidding) |
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01-14-2018, 11:55 AM | #14 |
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I've used WD-40 White Lithium spray in the past with good results. lasts about a year. Just switched to WD-40 Dry Lube spray this last week. Will see how long that lasts.
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01-14-2018, 12:31 PM | #15 | ||
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01-17-2018, 11:59 PM | #16 | ||
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01-24-2018, 08:41 AM | #17 |
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After action report
Car is back from 4th and final annual service under warranty. From dealer invoice:
"Found mirrors to not be making noise at time of service. Customer provided video demonstrating their complaint. Performed lubrication of exterior mirror pivot point using HHS-K synthetic lubricant and operated mirrors multiple times." S.A. acknowledged that it is a known issue and subject of a service bulletin. The solution involves a "special" lubricant. The dealer and S.A. generally deserve high marks for civility and professionalism. But won't know till the summer heat if the problem is solved. |
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