06-10-2022, 01:10 PM | #1 |
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Gauge cluster problem
Has anyone ever had this happen before? I had the car in the body shop and they did work with the headlight and parking sensors system and now it looks like this. I think it's either an electrical short from something they did or just from it being so hot out.
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06-10-2022, 02:03 PM | #2 |
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It looks like the black material that covers the LED's/LCD melted. Did this happen right after they worked on it? Maybe something shorted out and caused a bunch of heat.
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06-10-2022, 02:37 PM | #3 |
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I've never seen a thread about the cluster before, so I wouldn't think it was heat. Shorting it out would make sense.
On first glance, it's kind of cool looking when the backlight is on! |
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06-10-2022, 03:15 PM | #5 |
I can haz cheezburger?
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That is a nice mode. On a cereal note, is the shop denying any wrongdoing as usual?
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06-10-2022, 06:17 PM | #6 |
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It looked normal when I dropped the car off so it's either from sitting outside in the TX heat or something got shorted out when they were doing the work. I pointed it out to the shop and they said it wasn't something they did. I stopped into my BMW dealership and a tech that's been there 20 said he's never seen that so if it was from it being hot out I would think he would have seen that before. I'm taking the car in tomorrow and they are going to check it out.
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06-11-2022, 04:16 PM | #7 |
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Normally the gauge cluster does not see enough direct sunlight for long enough for this to happen, even in the hottest climates.
A possible explanation could be that they took the cluster out and left it face up in the sun for an extended period. Problem is that the "shop code of honour" is to always deny responsibility. |
06-11-2022, 07:04 PM | #8 |
I can haz cheezburger?
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What did the dealer say about this OP? $2.5k parts/labor? SOL? It’s a shame that a certain amount of repair shops don’t want to own up and make things right.
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06-12-2022, 09:59 AM | #10 | |
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Quote:
Dealer said it overheated from sitting outside. You nailed it on the cost, they quoted me $2.5k to replace the cluster. |
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06-12-2022, 10:32 AM | #11 |
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If the dealer will attest to that in writing bring it to the shop and demand they replace it. If they refuse get it fixed, save the receipt, and sue them.
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06-13-2022, 08:18 AM | #12 |
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I thought about doing that but I don't think I have that great of an argument. I can probably get the dealer to say it's from sitting outside but just because they left the car sit out side it doesn't mean it's their fault.
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06-13-2022, 09:51 AM | #13 |
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IMO what the dealer meant is that they removed the cluster from the car and left it outside in the sun. That's the only way it could have gotten hot enough for the de-lamination to occur. Double check that with the dealer. Why they would have pulled the cluster I can't say.
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