330 broken into - Steering Wheel, Satnav, Idrive system stolen

SantaEugence · 09-22-2022, 06:39 AM

Quote:

Originally Posted by Armaan

Quote:

Originally Posted by idi

Quote:

Originally Posted by kylemacca01

Did you go to the Ombudsman?

No I didn't bother. It was during peak covid, and I was told it could take months for them to even get to case and I needed payout from the insurance company so I could purchase a replacement car. So I just accepted the insurance companies offer at the end.

I did however buy the car back from the insurance company for a lot less, repaired it myself and sold it on. and that made up for the 20% loss I made.

That's a fairly strange experience. Most industries cave at the prospect of a consumer involving the ombudsman - it can lead to quite severe penalties and close monitoring.

My pennies worth - they bluffed you.

Armaan

Not so much anymore, plus the FOS is now taking upwards of six months just for an initial adjudicator decision then 12 months+ if it gets kicked up to an actual Ombudsman.
A business would have to receive a mountain of referrals to start being passed to FCA for monitoring, and even then probably start with a slap on the wrist

f30paul · 09-22-2022, 02:21 PM

Just my opinion, if the Fakra plug ends for the radio especially need replacing, then that is an entire new loom, or at least until the next fakra plug after that.
A long while ago I accidentally damaged these plugs on my VW, ended up having to have them soldered and fixed. Radio reception was never the same again! Bought a whole new loom in the end - guessing that’s what would have to happen here?

AshisogiJizo · 10-20-2022, 04:21 PM

Just as an update, I got Insurance to pay me 1k extra via a bit of haggling. Not the best result (that would be still having my car) but better than where I thought i would end up.

Anyone know where I could get the Ghost fitted in South East London?

Watsey · 10-20-2022, 05:47 PM

Quote:

Originally Posted by AshisogiJizo

Just as an update, I got Insurance to pay me 1k extra via a bit of haggling. Not the best result (that would be still having my car) but better than where I thought i would end up.

Anyone know where I could get the Ghost fitted in South East London?

Try contacting autowatch directly :

https://www.autowatch.co.uk

RossMc444 · 10-21-2022, 12:16 AM

Quote:

Originally Posted by AshisogiJizo

Just as an update, I got Insurance to pay me 1k extra via a bit of haggling. Not the best result (that would be still having my car) but better than where I thought i would end up.

Anyone know where I could get the Ghost fitted in South East London?

Contact Nick from Auto Communications Ltd on 07747 303339.

He's done quite a few for me now and he's really good.

And glad you got £1k more!

_F30_UK_ · 10-21-2022, 03:02 AM

Did you enquire about the cost for buying the car back from the insurance company?

Moneybanks14 · 10-21-2022, 04:45 PM

Just out of interest did you have an alarm on the car? This is my worst nightmare. I currently use a disklock but may have to change the torx screws just as a deterrent.

Lucasuk · 10-22-2022, 02:50 AM

Gutted for you mate. I can only imagine what you felt walking out to that.

Hope you get it all sorted and back out on the road soon

f30noob · 11-28-2022, 08:16 AM

Quote:

Originally Posted by Wibbles

easy to fix that with used parts from ebay - if you buy the car back I can help sort it out, no charge for the help.

Similar experience. Steering wheel I was able to resolve in the end buy buying a new one and also a new steering column as they damaged that too.

However have not got my idrive sorted yet as I do not know what to do with it. Would you be kind enough to help me with it please?

Wibbles · 11-28-2022, 09:11 AM

Quote:

Originally Posted by f30noob

Similar experience. Steering wheel I was able to resolve in the end buy buying a new one and also a new steering column as they damaged that too.

However have not got my idrive sorted yet as I do not know what to do with it. Would you be kind enough to help me with it please?

Sure, what help do you need?

pye102 · 04-09-2026, 02:28 PM

This has just happened to me. Stolen exactly the same parts and cut the loom in a few places. Not sure what plugs they've cut off.

What made you go through insurance?

Did you find out how they broke in? I have no broken windows or sign of forced entry. Just noticed my boot was wide open then realised there was no steering wheel or screen when i went to lock it

TurboWeasel · 04-25-2026, 04:04 AM

This is why should put your key in a faraday bag so the thieving scum fucks can't use cloning tools. I think it's more of an issue with comfort access cars as the standard access keys need a physical button press before the signal is transmitted.

Although if your car has being scoped out by said scum, they could be lurking nearby with a signal grabber when you get in the car and copy it to a blank key.

09-22-2022, 02:21 PM	#46
f30paul Private First Class 60 Rep 173 Posts Drives: F30 330e Join Date: Jun 2020 Location: York iTrader: (0)	Just my opinion, if the Fakra plug ends for the radio especially need replacing, then that is an entire new loom, or at least until the next fakra plug after that. A long while ago I accidentally damaged these plugs on my VW, ended up having to have them soldered and fixed. Radio reception was never the same again! Bought a whole new loom in the end - guessing that’s what would have to happen here?
	Appreciate 0 Quote

10-20-2022, 04:21 PM	#47
AshisogiJizo New Member 6 Rep 9 Posts Drives: BMW 330 Join Date: Sep 2022 Location: SE London iTrader: (0)	Just as an update, I got Insurance to pay me 1k extra via a bit of haggling. Not the best result (that would be still having my car) but better than where I thought i would end up. Anyone know where I could get the Ghost fitted in South East London?
	Appreciate 0 Quote

10-21-2022, 03:02 AM	#50
_F30_UK_ Private 20 Rep 86 Posts Drives: 330d Xdrive Join Date: Nov 2021 Location: UK iTrader: (0)	Did you enquire about the cost for buying the car back from the insurance company?
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10-21-2022, 04:45 PM	#51
Moneybanks14 New Member 2 Rep 11 Posts Drives: 330d Join Date: Aug 2022 Location: Halifax iTrader: (0)	Just out of interest did you have an alarm on the car? This is my worst nightmare. I currently use a disklock but may have to change the torx screws just as a deterrent.
	Appreciate 0 Quote

10-22-2022, 02:50 AM	#52
Lucasuk Private First Class 35 Rep 123 Posts Drives: 2013 F31 330d X-Drive Join Date: Mar 2019 Location: Hampshire iTrader: (0)	Gutted for you mate. I can only imagine what you felt walking out to that. Hope you get it all sorted and back out on the road soon
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04-09-2026, 02:28 PM	#55
pye102 New Member 2 Rep 24 Posts Drives: f30 340 Join Date: Oct 2024 iTrader: (0)	This has just happened to me. Stolen exactly the same parts and cut the loom in a few places. Not sure what plugs they've cut off. What made you go through insurance? Did you find out how they broke in? I have no broken windows or sign of forced entry. Just noticed my boot was wide open then realised there was no steering wheel or screen when i went to lock it
	Appreciate 0 Quote

04-25-2026, 04:04 AM	#56
TurboWeasel Colonel 1598 Rep 2,069 Posts Drives: BMW 330D Join Date: Nov 2022 Location: UK iTrader: (0)	This is why should put your key in a faraday bag so the thieving scum fucks can't use cloning tools. I think it's more of an issue with comfort access cars as the standard access keys need a physical button press before the signal is transmitted. Although if your car has being scoped out by said scum, they could be lurking nearby with a signal grabber when you get in the car and copy it to a blank key.
	Appreciate 0 Quote