02-09-2015, 12:06 PM | #23 |
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I have all the confidence that by applying steady and firm pressure to the most senior BMW authority that you can get into communication with that they will ultimately warranty it for you. You've done all the right things in terms of care, so you cannot be expected to fork out for a new engine after so few miles. I had a 530d turbo warrantied at 200k miles a few years back - full service history, vehicle looked after. The legal term we refer to in the UK is that your purchase has to be 'fit for purpose'. Your engine was not. They should fix it as a gesture of goodwill.
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02-09-2015, 12:15 PM | #24 |
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Sorry to hear that
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02-09-2015, 12:26 PM | #25 |
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Thats exactly how it would be handled in germany.
@OP If you can prove that your car was always well maintained, never tuned, not 24/7 redlined (they can even read out the ecu), you should ask BMW for a gesture of goodwill. Its really bad if the N20s blow completely with such low mileage. Btw. for 20k you can get a lot of replacement engines, even used cars... |
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02-09-2015, 12:39 PM | #27 |
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Thinking again about all this I now believe that I spent my money well to have 5 years of warranty
@OP Did you drive your car in colder regions sometimes around 0°F? BMW had problems a few years ago with a few engines when some Oil lines froze, so with a cold engine there was no lubrication until those lines were defrosted. This was leading to a lot of complete engine failures, I remember the N46 was affected. (Currently VAG has a similar issue with some of their smaller engines). This usually happened in City only conditions, where the engine never reached proper temperatures but was shut off again, so all condensate froze again. Seeing your mileage and the time since you drive the vehicle I doubt it was the case for you though... Last edited by Ganxxta; 02-09-2015 at 01:29 PM.. |
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02-09-2015, 01:02 PM | #28 | |||
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02-09-2015, 01:04 PM | #29 | |
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That was the first thought that ran through my mind as well. Glad mine is a CPO and I don't plan on owning this car out of that warranty. |
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02-09-2015, 01:16 PM | #30 |
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usually if you push BMW a compromise will be reached. A likely scenario is they supply parts and you pay labour. Similar to what was offered with our MINI.
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02-09-2015, 01:25 PM | #31 |
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Honestly even that is not acceptable, complete engine failure at 72k is unacceptable for a well kept car.
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02-09-2015, 01:34 PM | #32 |
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One thing that I dont get is, why N20 engine in Europe have a standard that regular service should be done every 10k Km's or 6,2k miles, while in US it goes from 10k miles up to 12k miles.
So, in theory you had oil changed approximately 7 times so far, while if you car was in Europe you would 11 oil changes. Good luck anyway, and I'm really sad to see this topic as I hopping to keep my present car for up to 4+ years. Now after seeing so many issues recently I started to consider to maybe it should be a good time by the end of this year to get a lease of 235i... Or try to resell my car near the end of warranty whic is exactly in 2 years. I thought it was a good and practical deal for me, on the longer terms when I got it... |
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02-09-2015, 02:06 PM | #34 | |
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I believe in strong worded communication. I would try hard to get it covered, but if it's out of warrantee, regardless of the reasons behind the failure, labour is an acceptable compromise…$3k vs 20K Yellowflash: I do mid cycle oil changes on my own coin. 10,000km or 6200miles is the limit I feel comfortable at. |
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02-09-2015, 02:10 PM | #35 | |
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02-09-2015, 03:18 PM | #36 | |
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Most car companies should know that consumers would not accept a $20k engine replacement/repair. State a good case and allow BMW to do the right thing within reason. |
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02-09-2015, 03:21 PM | #37 | |
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02-09-2015, 03:22 PM | #38 | |
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I love this car, but the this new engine (first 4 cyl with turbo with BMW since?) I dont want to take a huge lost. I took this car in and had to drop off for 2 days of recall, then reading this. |
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02-09-2015, 03:26 PM | #39 |
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In the Netherlands they can say you have a 2 yr factory warranty, but by law you can file a claim after that period, given the product is technically stock and well maintained when it fails before it reaches a reasonable expected end of service life.
Hope you can claim that in the US as well |
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02-09-2015, 08:13 PM | #41 |
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Good luck getting some relief from BMW...
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02-09-2015, 08:44 PM | #42 |
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Holy crap! This is every car owner's nightmare. Unfortunately, I've been in the same boat before, but on a much older car. After having a similar thing happen to me on a 1994 E34 with the infamous "Nikasil" issue ($9K rebuild), I've resigned myself to never own a BMW out of powertrain warranty again.
However, you've got some factors in your favor that didn't apply to me at the time. 1) Your car was well-maintained, and not modded in any way. It's also less than 75K in mileage. Engines shouldn't explode like this at any mileage but definitely not anywhere near your age/mileage. 2) The N20/N26 is the shining star of BMW's show right now, and there's been no publicized major issues associated with it like the dreaded N54 HPFP. They probably want to keep it that way. In fact, BMW AG should be curious to see what in the hell went wrong with your car to understand if they have an endemic problem. 3) It's a lot easier to make a public fuss and be heard now than ever before. BMW NA and AG should know that, and want to avoid that. Start with your local dealer and then escalate up from there. Be vigilant (with the proper constructive tone) until you are heard and they offer you something reasonable to make up for your loss. $20K in repairs is not reasonable for anyone.
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02-10-2015, 12:32 AM | #43 |
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50k warranty is imho quite ridiculous. Some people could do that in 2 years highway mileage only.
Despite what warranties say little is known that some countries laws will protect you further than that. For example a $10 watch vs a $100k watch. The more expensive item breaking down in 1 year or even 5 years is unacceptable. The price, purpose and product will all determine what is reasonable on how long you expect something to last. An expensive Bmw serviced and cared for as per manufacturer recommendations should not break down catastrophically at that mileage. If it does then it's reasonable to say that there is a manufacturing defect and should be picked up by the manufacturer. |
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02-10-2015, 09:06 AM | #44 | |
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The problem is here we hear of a few people that have had major issues while there are millions of these cars out there. Keep that in mind. Engines can go for any number of reasons as they are more complex than ever. If pressed, BMW most likely will foot the bill since they can do a data dump and find the complete history as far as revs and everything. BUT I agree with you, I wouldn't want to own any car out of warranty if I am financially stable enough to buy a new one. |
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