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      12-02-2018, 03:24 AM   #1
anyuser
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Connected Drive Renewal UK

Honestly fed up with BMW UK. Have been trying to renew RTTI, BMW Online and Maps since Black Friday and get cart errors constantly. Now they are saying on the phone they will not help or renew on the phone even at regular prices, let alone honour the Black Friday discounts. Also claim the website is working but it is normal to get errors just keep trying. The whole phone experience is nasty with arrogant unhelpful staff - especially John.

I have now decided not to renew and use other services like Navituning for RTTI and other sources for map updates.

Cant believe BMW are so willing to turn away recurring revenue.
No errors really?
Error.
Page cannot currently be displayed due to an internal error. Please try again later.
Should you have any further questions, please contact BMW ConnectedDrive customer support.
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      12-02-2018, 03:45 AM   #2
kitster
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Quote:
Originally Posted by anyuser View Post
Honestly fed up with BMW UK. Have been trying to renew RTTI, BMW Online and Maps since Black Friday and get cart errors constantly. Now they are saying on the phone they will not help or renew on the phone even at regular prices, let alone honour the Black Friday discounts. Also claim the website is working but it is normal to get errors just keep trying. The whole phone experience is nasty with arrogant unhelpful staff - especially John.

I have now decided not to renew and use other services like Navituning for RTTI and other sources for map updates.

Cant believe BMW are so willing to turn away recurring revenue.
No errors really?
Error.
Page cannot currently be displayed due to an internal error. Please try again later.
Should you have any further questions, please contact BMW ConnectedDrive customer support.
Ain't bring funny, but have you tried with a different browser? Or cleared your cache and tried again?
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