[Billfitz]

Originally Posted by capt_slow

Warranty work and parts pay less, so their profit margins wont be as nice.

Yeah, they get paid what they're actually worth rather than what they want. They hate when that happens.

[Wires]

Originally Posted by bmessi

Yep, and I get that I'm not entitled to a loaner. It was just weird to hear how dismissive they were and then to find that the reason is they liquidated their fleet. Seems to me that they are hurting financially as well. But if my work is manufacturer covered, don't they still get paid? If that is the case, that doesn't explain why they wouldn't even consider the facts and documentation that was right in front of them...

Yes and no. They get paid what BMW quotes out for factory service time to do the job, which is typically much less than it takes the shop to actually do the work, so they don't make money on warranty.

Kind of like when I watched a guy swap rotors and pads on my 2008 335. Took him 15 minutes per wheel (real time video). Took me over 30 minutes.

[eddymerckx3]

Originally Posted by bmessi

As I understand, the $3000 quote just includes the timing chain guide. The issue was caught early and the other components are apparently in good shape. I'll definitely share the service docs when I have them.

...I thot both the original TSB warranty extension and the class action lawsuit included both timing and oil change modules, where the parts kit sent to dealers includes both? Hope ALL is replaced for you.

[NotAFan]

Hey, I'm sorry BMW isn't honoring your warranty. You are not alone. I have a 2021 I got new with 3,600 miles and they will not honor mine either.

Never ever ever ever ever ever ever again.

[eff32fl]

Originally Posted by NotAFan

Hey, I'm sorry BMW isn't honoring your warranty. You are not alone. I have a 2021 I got new with 3,600 miles and they will not honor mine either.

Never ever ever ever ever ever ever again.

You have a brand new car, how are they not honoring your warranty?

[Rollym3]

Originally Posted by sspade

Looks like its covered to me!

(more models covered than shown in my snapshot)

It also did cover mine

[schernov]

The statement about dealers getting paid less for warranty work depends on their hourly rates.

As of last year dealers are not allowed to quote longer labor time for out or warranty work vs. labor time for warranty work. So if Bmw book says 3hrs - it's three hours no matter who pays.

As far as as hourly rates a bmw NA does cap that rate.

[tturedraider]

Originally Posted by NotAFan

Hey, I'm sorry BMW isn't honoring your warranty. You are not alone. I have a 2021 I got new with 3,600 miles and they will not honor mine either.

Never ever ever ever ever ever ever again.

You’re going to have to give a pretty good explanation of that before anyone here is going to believe you. BMW doesn’t indiscriminately refuse warranty work. If they’re declining coverage there’s a reason.

[Shllshck]

Originally Posted by NotAFan

Hey, I'm sorry BMW isn't honoring your warranty. You are not alone. I have a 2021 I got new with 3,600 miles and they will not honor mine either.

Never ever ever ever ever ever ever again.

No details, no real context. Do you have a tune? What mods do you have on your M440? Either of those could invalidate your warranty. No one is going to believe on face value, that BMW isn’t honoring a new car warranty.