09-21-2016, 09:48 AM | #1 |
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Stratstone BMW
This is my local dealer in Chestefield and they also have branches at Derby,Doncaster and Leeds.
Anyone with any experience of them? What I'm getting at is discount on a new car. I'll get figures from Coast2Coast and BMW Heathrow so is it worth bothering locally? My experience with franchised dealers around me being willing to provide fully competitive quotes is very poor!Last one I tried wouldn't quote at all so I ended up buying through a broker. |
09-21-2016, 09:59 AM | #2 |
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Not the best by a long way if others are to be believed. Mrs R works for Sytner and they pick up everything from customers to whole dealerships from Stratstone getting it wrong!!
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09-21-2016, 09:59 AM | #3 |
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Only as good as the salesman is, as per most dealers. Elms Bedford & Berry Heathrow have both looked after me very well with last 2 orders.
Can't harm popping in & seeing if they are on the same page. If not, walk away without wasting too much of your time & call one of the above |
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09-21-2016, 10:16 AM | #4 |
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They were less than transparent when putting together numbers for me, and still a way off c2c.
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09-21-2016, 10:28 AM | #5 |
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I bought a AUC from there with no problems.
I know you said you are after new, but they have a lot of keenly priced pre-reg cars which they price well. |
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09-21-2016, 10:29 AM | #6 | |
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Sytner Sheffield on the other hand were rude and arrogant. But, as said, it is usually down to the individual sales people. Just go armed with your research and see what they are prepared to do on the day.
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09-21-2016, 10:29 AM | #7 |
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I've had dealings with Doncaster and Leeds in an attempt to buy an AUC but left very disappointed with the enthusiasm to do a deal. Also found the staff at Leeds to be very hard work, making very immature comments with poor product knowledge.
I have bought a car from Chesterfield, but for reasons I can't fully go in to, the car was returned almost immediately for full refund plus some goodwill. Nothing really to do with the car itself, but rather the way in which the business was undertaken. I personally wouldn't go back there under any circumstances. Needless to say, although I buy a car every 6-8 months on average, I don't even look at anything offered by Stratstone. To be fair though, my mum recently bought a 4 coupe from Stratstone Harrogate and said everything was pleasant enough with the transaction. Good luck with your hunt either way. Out of interest, what do you have in mind? |
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09-21-2016, 10:41 AM | #8 | |
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Do let me know how you get on though OP as I may be in the market again in new year and want to know whether to make the effort to contact them again.... |
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09-21-2016, 10:47 AM | #9 |
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Tbf when I popped into my local sytners they were more than willing to match coast to coast on price for new bmws
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09-21-2016, 10:52 AM | #10 |
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Leeds is the worst garage I have ever dealt with, and I mean garage not just main dealer. Safe to say they didn't get my money.
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09-21-2016, 10:58 AM | #11 | |
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....present a (say) Coast2Coast online quote to a 19 year old sales person who looks at it with a baffled expression and then goes into the back to consult his boss ( the one who must be kept in a locked room because they never seem to be allowed out to meet customers face to face). Said young person emerges 20 minutes later with some story that anyone cheaper than them can't be trusted and they only sell at full retail but you will get a free set of mud flaps and a bunch of flowers for the wife. I've seen it all before,several times... |
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09-21-2016, 10:59 AM | #12 |
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09-21-2016, 11:03 AM | #13 | |
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If they then waste your time, remind them what they said when made appointment, remind them that in the internet age its easy to let others know who are looking for new cars and walk briskly away. Then tell us. What are you after anyway |
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09-21-2016, 11:06 AM | #14 |
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Seriously I turned up in an S4 looking to buy a new 335d and I got the feeling they couldn't be arsed. Who do they want to sell cars to??
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09-21-2016, 11:06 AM | #15 | |
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Actually they have a rather nice one in the showroom at the moment...spec' up to £43k! About £10 k more than I would want to pay for the spec that I want. |
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09-21-2016, 11:11 AM | #16 | |
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This is how I always buy cars!! |
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09-21-2016, 11:44 AM | #17 |
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09-21-2016, 12:08 PM | #18 |
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Stratstone Harrogate are my local dealer and when I was looking a couple of years ago they were prepared to match deals from the likes of Broadspeed and Drive The Deal (don't think Coast2Coast were that well known back then!).
However, as others have said, attitudes depend to a large extent on the salespeople (and perhaps even the dealer principal) and I know there have been a lot of personnel changes at Harrogate in the last couple of years; not sure whether they'd now play ball with matching a quote from someone like C2C but no harm ringing to find out? Having said that if you get a quote from someone like TRL I suspect you're unlikely to beat it and it's perhaps a bit unfair to use his time and effort just to try to get a better deal from a more local dealer? If they wanted and deserved your business they should have sharpened their pencil sooner IMO! |
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09-21-2016, 12:41 PM | #19 |
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Not every dealer is going to be able to do or want to do a deal based off quotes from brokers like coast to coast etc however, if there is a dealer who can get close and is also within close distance then that should be good enough.
Go to JCT 600 Bradford. That's my dealer and they usually sort me out with competitive quotes and are a friendly bunch. PM if you want to deal direct with my salesman there and il pass you his number. |
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09-21-2016, 01:05 PM | #20 | |
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It suggests that they want volume and are prepared to work on small margins. |
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09-21-2016, 01:47 PM | #22 |
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Sandal matched the online broker price for me. Trade-in on our SEAT is a little below the WBAC valuation but we have no obligation to proceed with the trade-in come delivery time (which will be around week 45 acccording to Genius today).
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