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      10-15-2018, 07:41 AM   #1
xcviwp6
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iPhone X not coming up under USB

2014 BMW 328i M-Sport - ConnectedDrive

I have tried multiple USB cables to connect my iPhone but it never plays music or shows it’s connected. USB port does charge my iPhone so the port does work but in order for me to play music I have to use Bluetooth.

Anyone know what the issue could be?

Media: MN-003.001.002
Telephone: TN-003.001.002
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      10-16-2018, 07:51 PM   #2
Sshire
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iDrive or Carplay?
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      10-16-2018, 07:52 PM   #3
xcviwp6
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Originally Posted by Sshire View Post
iDrive or Carplay?
iDrive I believe
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      10-16-2018, 09:30 PM   #4
TheBingoBalls
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Did you just get this car or did you just get the iPhone X? Was it working previously?

BMW Released a new software update at the beginning of October (I think?) for Telephone (TB) and Media (MB) on iDrive. I suggest to try and update it to see if it fixes anything.

go to https://www.bmw.com/en/footer/software-updates.html and enter your VIN to download.
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      10-16-2018, 09:39 PM   #5
xcviwp6
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Originally Posted by TheBingoBalls View Post
Did you just get this car or did you just get the iPhone X? Was it working previously?

BMW Released a new software update at the beginning of October (I think?) for Telephone (TB) and Media (MB) on iDrive. I suggest to try and update it to see if it fixes anything.

go to https://www.bmw.com/en/footer/software-updates.html and enter your VIN to download.
I just got this car. I'll check that out tonight and see what happens.
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      10-18-2018, 09:48 AM   #6
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I'm jealous that your phone actually gets charged! Mine just connects/disconnects rapidly.

I will also check for the update.

Thanks

-R
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      10-18-2018, 08:26 PM   #7
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Quote:
Originally Posted by Raypep View Post
I'm jealous that your phone actually gets charged! Mine just connects/disconnects rapidly.

I will also check for the update.

Thanks

-R
You need to have your plug replaced, or try an actual apple cord not one of the fake lightning connectors
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      12-22-2018, 04:30 AM   #8
DaveKizie
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Did u get iPhone X working I have a 2012 sport and it says iPhone not recognised software is all up to date and have used multiple cables
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      12-22-2018, 06:48 AM   #9
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Somebody posted here saying that updating iOS improved things for them, might be worth a try if you’re not on the latest.
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      12-26-2018, 12:29 PM   #10
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Originally Posted by vooonoo View Post
You need to have your plug replaced, or try an actual apple cord not one of the fake lightning connectors
Anker Powerline cables are better than Apple OEM cables. All MFi lightning cables use connectors and logic chips from Apple. I've experienced the issue with OEM Apple lightning cables as well. I've found using shorter cables is more important than anything else. But you do want to stay away from very cheap lightning cables for more than just this issue.
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      12-26-2018, 01:05 PM   #11
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I read that this problem with connecting/disconnecting was due to the amount of power the phone was trying to draw from the USB port? As a test try plugging in the phone with say around 80% charge to see if it does the same thing.
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      12-26-2018, 01:11 PM   #12
xcviwp6
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Quote:
Originally Posted by IAmATeaf View Post
I read that this problem with connecting/disconnecting was due to the amount of power the phone was trying to draw from the USB port? As a test try plugging in the phone with say around 80% charge to see if it does the same thing.
Finally got it to work last week. I had to use short USB cable the 0.5m cables and now my phone works perfectly with USB. I think the problem with regular cables are due to maybe latency issues.
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      12-26-2018, 01:12 PM   #13
xcviwp6
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Quote:
Originally Posted by DaveKizie View Post
Did u get iPhone X working I have a 2012 sport and it says iPhone not recognised software is all up to date and have used multiple cables
Finally got it to work last week. I had to use short USB cable the 0.5m cables and now my phone works perfectly with USB. I think the problem with regular cables are due to maybe latency issues.
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      12-26-2018, 01:14 PM   #14
xcviwp6
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Quote:
Originally Posted by Raypep View Post
I'm jealous that your phone actually gets charged! Mine just connects/disconnects rapidly.

I will also check for the update.

Thanks

-R
Finally got it to work last week! I had to use a short USB cable the 0.5m cables and now my phone works perfectly with USB. I think the problem with regular cables are due to maybe latency issues.
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      05-01-2019, 11:21 AM   #15
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Quote:
Originally Posted by xcviwp6 View Post
Finally got it to work last week! I had to use a short USB cable the 0.5m cables and now my phone works perfectly with USB. I think the problem with regular cables are due to maybe latency issues.
which cable did you use?
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      05-03-2019, 07:43 AM   #16
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I would suggest importing at least 1 song onto your iphone in an offline manner, so that it is stored on the iphone, that might help
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      05-03-2019, 07:50 AM   #17
xcviwp6
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Quote:
Originally Posted by Insane435 View Post
Quote:
Originally Posted by xcviwp6 View Post
Finally got it to work last week! I had to use a short USB cable the 0.5m cables and now my phone works perfectly with USB. I think the problem with regular cables are due to maybe latency issues.
which cable did you use?
Lol. I used a BeatsByDre usb cable charge but this cable can do the same job.

https://www.bestbuy.com/site/insigni...?skuId=5019186

Just needs to be six inches.
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