Door Lock not opening with two Pulls

DJsirkit · 03-20-2017, 04:41 PM

Hey

So this has started to happen occasionally. I will try to get out of the car and the door pin won't go up.

Let me know if anyone knows what could be causing this?

Thanks

zerreissen · 03-20-2017, 05:37 PM

Door lock actuators. If your car is under warranty, the dealership will cover replacement.

aL_bmwf30 · 03-20-2017, 05:55 PM

This is very annoying, it happened to my drivers side door few months ago, took it in they said they replaced door acutator and last night it happened again not happy at all

tex2670 · 03-20-2017, 06:18 PM

Quote:

Originally Posted by DJsirkit

Hey

So this has started to happen occasionally. I will try to get out of the car and the door pin won't go up.

Let me know if anyone knows what could be causing this?

Thanks

There's definitely other threads on this where people have gotten this fixed under warranty.

wrickem · 03-20-2017, 06:39 PM

+1 to what everyone else said.

I just had this covered under warranty in my 5 series. Of course when I brought it in, it worked for the first time in weeks. They changed the actuator and it's been fine since. A few days later I noticed the memory panel and seat massager on the door wasn't lit and didn't work. Another trip there and they plugged the wire they forgot back in

AndDown · 03-20-2017, 11:48 PM

There's a long thread on this issue:

http://f30.bimmerpost.com/forums/sho...=Lock+actuator

I have a 2016 428i GC and there's a SIB on the lock cable also, not sure if this would include your 428i

http://www.bimmerfest.com/forums/sho...d.php?t=954529

SilverRevlis · 03-21-2017, 05:32 AM

It looks like this is becoming more and more common across the model range. The first I heard of this was in a guys X5M that had an electrical fire start and the door pin would not raise. Is the door pin mechanism when you pull the handle 100% manual? If so, how does this happen?

mfstrby · 03-21-2017, 07:35 AM

During coldest days of winter, it happened once in my 328. Can it be something affected by the weather or weakened battery?

rking117 · 03-21-2017, 08:42 AM

this issue sounds more common that it should.

jeffc83 · 03-21-2017, 11:43 AM

I also thought when you pull the handle, it somehow manually releases the lock since there is no "electronic" sound. An actuator does this? I know this is the case when we use the center unlock/lock button and comfort access but the handle too? If so, it's awfully quiet.

madmonkey · 03-21-2017, 02:36 PM

I'm having this exact problem "fixed" by my dealership. I use that term loosely because it's been there now 3 times for the same thing. Unfortunately, the dealership is stubborn and won't do the right thing...so I keep bringing it back, and now I'm driving a rental car around at their expense...all because they won't replace the $22 bowden cable that is the root cause of this issue.

TSB 51 26 15, dated Sep 1, 2015 describes the problem when the bowden cable malfunctions in cold weather. Rerouting of the cable is recommended.

I think others have mentioned that their dealerships just replaced the cables and all was good.

SilverRevlis · 03-22-2017, 11:16 AM

Quote:

Originally Posted by madmonkey

I'm having this exact problem "fixed" by my dealership. I use that term loosely because it's been there now 3 times for the same thing. Unfortunately, the dealership is stubborn and won't do the right thing...so I keep bringing it back, and now I'm driving a rental car around at their expense...all because they won't replace the $22 bowden cable that is the root cause of this issue.

TSB 51 26 15, dated Sep 1, 2015 describes the problem when the bowden cable malfunctions in cold weather. Rerouting of the cable is recommended.

I think others have mentioned that their dealerships just replaced the cables and all was good.

Not fixed the 3rd time may make you eligible for a lemon law.

madmonkey · 03-22-2017, 11:24 AM

Quote:

Originally Posted by SilverRevlis

Not fixed the 3rd time may make you eligible for a lemon law.

Unfortunately, Canada has no real lemon laws like in the States. So my only real course of action is to keep taking it back until I'm satisfied that it has been fixed. Sooner or later they'll get it right - either that or it'll end up costing them way more in the end.

Good thing is I now have the Service Foreman's contact info and he and I get along well.

bimmer456 · 03-22-2017, 11:27 AM

Quote:

Originally Posted by zerreissen

Door lock actuators. If your car is under warranty, the dealership will cover replacement.

Does this mean you can't open the door if the battery dies? Seems odd that this wouldn't be a mechanical door handle that triggers the lock pin as it clearly seems to be.

bimmer456 · 03-22-2017, 11:31 AM

Quote:

Originally Posted by madmonkey

I'm having this exact problem "fixed" by my dealership. I use that term loosely because it's been there now 3 times for the same thing. Unfortunately, the dealership is stubborn and won't do the right thing...so I keep bringing it back, and now I'm driving a rental car around at their expense...all because they won't replace the $22 bowden cable that is the root cause of this issue.

TSB 51 26 15, dated Sep 1, 2015 describes the problem when the bowden cable malfunctions in cold weather. Rerouting of the cable is recommended.

I think others have mentioned that their dealerships just replaced the cables and all was good.

So it is mechanical and not related to the lock actuator. Wouldn't make sense that it would be the actuator otherwise comfort access wouldn't work and you'd be trapped if the actuator or the battery died. Though I guess that would be true if the Bowden cable broke too. Though actually you can escape out of the trunk via the pass through.

WillSkill · 03-22-2017, 11:32 AM

It's happened to me a few times as well. I had to press the unlock button near the center of the car for it to actually unlock.

And when it did unlock it made a kind of slower unlock sound...

Took it to the dealers and they said a cable was getting caught or something. Afterwards it still happened once. But it recently it hasn't happened at all so I decided not to take it into dealers for now

paul e · 03-23-2017, 10:48 AM

My 99 VW Passat had the double pull open, no power locks at all, it's mechanical.

Don't just about all German cars have the double pull?

I don't believe there's any electronics involved in the double pull.

MG 228i · 03-24-2017, 12:51 AM

This started happening to my 2014 228i.

If you are able to get out after the double-pull, be careful as the window will not go down.
Happened twice to me where the window slams on the frame when closing the door.

You can also code for all doors to unlock when you shut off the engine.

ChubbyWilly · 03-24-2017, 12:35 PM

This happens to me too. I just press the central locking button and it opens. Probably a bad cable design that manually unlocks the door.

DJsirkit · 03-26-2017, 12:16 PM

They replaced the actuator so let's see if that fixes it

rogerdiaz · 11-29-2020, 07:27 PM

Quote:

Originally Posted by ChubbyWilly

This happens to me too. I just press the central locking button and it opens. Probably a bad cable design that manually unlocks the door.

Same. This started happening. Only happens in winter months.

I still don't understand how rerouting a bowden cable has anything to with the cold weather.

WallySlash · 11-29-2020, 09:49 PM

Just happened yesterday. Only the passenger door for me.

I am out of warranty although I am going to tackle as DIY.

Also going to replace the drivers side interior door pull as it’s sticky even now with cooler temps on hand in North Texas.

03-20-2017, 04:41 PM	#1
DJsirkit Private First Class 16 Rep 106 Posts Drives: BMW 428i x-Drive M-sport Join Date: Dec 2016 Location: Chicago iTrader: (0)	Door Lock not opening with two Pulls Hey So this has started to happen occasionally. I will try to get out of the car and the door pin won't go up. Let me know if anyone knows what could be causing this? Thanks __________________ 2014 BMW 428i xDrive M-Sport
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03-20-2017, 05:37 PM	#2
zerreissen Private 22 Rep 87 Posts Drives: 2022 PB M240i Join Date: Jan 2015 Location: San Antonio, TX iTrader: (0)	Door lock actuators. If your car is under warranty, the dealership will cover replacement. __________________ '22 M240i Portimao/Cognac (Sold) '14 335i Estoril/BK • M Sport • Prem/Tech Pkg • M Perf INTR • VMR V710FF • Shifteck DP (Sold) '95 M3 Avus/Dove • PSS9 • Vorschlag Camber Plates • 3.46 Torsen Diff • etc.
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03-20-2017, 05:55 PM	#3
aL_bmwf30 Private First Class 21 Rep 103 Posts Drives: 2013 Bmw 328i Xdrive Luxury Join Date: Nov 2016 Location: Staten Island iTrader: (0)	This is very annoying, it happened to my drivers side door few months ago, took it in they said they replaced door acutator and last night it happened again not happy at all
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03-20-2017, 06:39 PM	#5
wrickem Big Beaver Smile 2101 Rep 3,791 Posts Drives: What he wants to Join Date: Mar 2006 Location: lambertville nj iTrader: (0)	+1 to what everyone else said. I just had this covered under warranty in my 5 series. Of course when I brought it in, it worked for the first time in weeks. They changed the actuator and it's been fine since. A few days later I noticed the memory panel and seat massager on the door wasn't lit and didn't work. Another trip there and they plugged the wire they forgot back in __________________ ______________________________________________ Current- '21 430 , '19 911, 07 M6 ,'17 Jeep Wrangler, "23 Bronco OBXluxsquatch
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03-20-2017, 11:48 PM	#6
AndDown Just Copacetic! 177 Rep 616 Posts Drives: 2019 F22 230i MSport Join Date: Aug 2012 Location: Redlands, CA iTrader: (0)	There's a long thread on this issue: http://f30.bimmerpost.com/forums/sho...=Lock+actuator I have a 2016 428i GC and there's a SIB on the lock cable also, not sure if this would include your 428i http://www.bimmerfest.com/forums/sho...d.php?t=954529
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03-21-2017, 05:32 AM	#7
SilverRevlis Motiphd 122 Rep 232 Posts Drives: F10 535 M Sport Join Date: Dec 2011 Location: NJ iTrader: (0)	It looks like this is becoming more and more common across the model range. The first I heard of this was in a guys X5M that had an electrical fire start and the door pin would not raise. Is the door pin mechanism when you pull the handle 100% manual? If so, how does this happen? __________________ 2016 535i xDrive M-Sport \| 2016 328 xDrive w/Lighting (hers) 2012 VW Jetta GLI 6MT APR Stage 2 (retired) \| 2012 VW Tiguan SEL 4Motion (hers/retired) 2012 Acura TL SH-AWD Advance (retired) \| 2012 Acura RDX Tech (hers/retired) 2010 Acura MDX SH-AWD Advance (hers/retired)
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03-21-2017, 07:35 AM	#8
mfstrby Second Lieutenant 100 Rep 215 Posts Drives: 2013 328i xDrive Join Date: Oct 2016 Location: Montreal iTrader: (0)	During coldest days of winter, it happened once in my 328. Can it be something affected by the weather or weakened battery?
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03-21-2017, 08:42 AM	#9
rking117 Lieutenant Colonel 118 Rep 1,668 Posts Drives: Z4 3.0i & 320i Join Date: Aug 2012 Location: USA iTrader: (0)	this issue sounds more common that it should. __________________ Enjoying an E89 Z4, F30 320i and Fiat Abarth // E85 Z4 (sold), E82 128i (sold), Fiat Pop 500 (sold)
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03-21-2017, 11:43 AM	#10
jeffc83 Lieutenant Colonel 725 Rep 1,615 Posts Drives: 2015 328i XDrive Luxury Line Join Date: Nov 2016 Location: Philly Burbs, PA iTrader: (0)	I also thought when you pull the handle, it somehow manually releases the lock since there is no "electronic" sound. An actuator does this? I know this is the case when we use the center unlock/lock button and comfort access but the handle too? If so, it's awfully quiet.
	Appreciate 0 Quote

03-21-2017, 02:36 PM	#11
madmonkey Lieutenant 200 Rep 536 Posts Drives: 2013 335xi Alpine White Join Date: May 2010 Location: GTA iTrader: (3) Garage List 2013 335i xDrive [0.00]	I'm having this exact problem "fixed" by my dealership. I use that term loosely because it's been there now 3 times for the same thing. Unfortunately, the dealership is stubborn and won't do the right thing...so I keep bringing it back, and now I'm driving a rental car around at their expense...all because they won't replace the $22 bowden cable that is the root cause of this issue. TSB 51 26 15, dated Sep 1, 2015 describes the problem when the bowden cable malfunctions in cold weather. Rerouting of the cable is recommended. I think others have mentioned that their dealerships just replaced the cables and all was good.
	Appreciate 0 Quote

03-22-2017, 11:32 AM	#16
WillSkill First Lieutenant 172 Rep 370 Posts Drives: 2013 AW 335i Join Date: Oct 2016 Location: NY iTrader: (1) Garage List 2013 BMW F30 335I [0.00]	It's happened to me a few times as well. I had to press the unlock button near the center of the car for it to actually unlock. And when it did unlock it made a kind of slower unlock sound... Took it to the dealers and they said a cable was getting caught or something. Afterwards it still happened once. But it recently it hasn't happened at all so I decided not to take it into dealers for now __________________ 2013 Alpine White 335i -M Sport/// Akrapovic Catback Exhaust/// KW Street Comfort Coilovers/// BMS intake/// JB4/// ER front mount intercooler/// ER Charge pipe/// ER catless downpipe/// 18" Apex Arc-8 in Anthracite/// Michelin Pilot Super Sports
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03-23-2017, 10:48 AM	#17
paul e Captain 420 Rep 842 Posts Drives: 340i xDrive 6MT Join Date: Oct 2015 Location: South Carolina iTrader: (0)	My 99 VW Passat had the double pull open, no power locks at all, it's mechanical. Don't just about all German cars have the double pull? I don't believe there's any electronics involved in the double pull.
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03-24-2017, 12:51 AM	#18
MG 228i First Lieutenant 156 Rep 349 Posts Drives: Z4 m40i, 340i 6MT, i3S Join Date: Aug 2014 Location: Los Angeles iTrader: (0)	This started happening to my 2014 228i. If you are able to get out after the double-pull, be careful as the window will not go down. Happened twice to me where the window slams on the frame when closing the door. You can also code for all doors to unlock when you shut off the engine.
	Appreciate 0 Quote

03-24-2017, 12:35 PM	#19
ChubbyWilly First Lieutenant 105 Rep 327 Posts Drives: 2015 BMW 335i Join Date: Apr 2014 Location: DFW iTrader: (0)	This happens to me too. I just press the central locking button and it opens. Probably a bad cable design that manually unlocks the door.
	Appreciate 0 Quote

03-26-2017, 12:16 PM	#20
DJsirkit Private First Class 16 Rep 106 Posts Drives: BMW 428i x-Drive M-sport Join Date: Dec 2016 Location: Chicago iTrader: (0)	They replaced the actuator so let's see if that fixes it __________________ 2014 BMW 428i xDrive M-Sport
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11-29-2020, 09:49 PM	#22
WallySlash Private First Class 96 Rep 153 Posts Drives: 2014 428xi Sport Line Join Date: Jul 2017 Location: Keller, TX iTrader: (0) Garage List 2014 BMW 428xi [9.00]	Just happened yesterday. Only the passenger door for me. I am out of warranty although I am going to tackle as DIY. Also going to replace the drivers side interior door pull as it’s sticky even now with cooler temps on hand in North Texas.
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