03-27-2017, 04:15 PM | #1 |
Private First Class
18
Rep 109
Posts |
Connected Drive Renewal
Anyone know how to renew your Connected Drive subscription. Is there a way to do it online or do I have to go through my dealer.
|
03-27-2017, 06:12 PM | #2 |
Second Lieutenant
134
Rep 291
Posts |
What feature is worth paying? I don't get much use out of the connected drive stuff.
It can be done online through your BMW account. |
Appreciate
1
Mhnd19850228.00 |
03-28-2017, 10:19 AM | #3 | |
Private First Class
18
Rep 109
Posts |
Quote:
Not here in Canada as far as I can tell. I looked on "My BMW" and can't see anything about renewing. The letter from BMW says to visit or call your dealer so I guess it has to be done there. If any Canadian owners have gone through this, let me know. Last edited by Sailormannn; 03-28-2017 at 10:48 AM.. |
|
Appreciate
0
|
03-28-2017, 10:22 AM | #4 | |
Colonel
615
Rep 2,418
Posts |
Quote:
|
|
Appreciate
0
|
03-28-2017, 10:27 AM | #5 |
Lieutenant
722
Rep 474
Posts
Drives: 2014 328D xDrive
Join Date: Feb 2017
Location: Maryland
|
There is a separate Connected Drive website, but apparently it is not in Canada
http://www.bmw.com/com/en/insights/t...stomer_portal/ Weird... |
Appreciate
0
|
03-28-2017, 12:03 PM | #6 |
Private First Class
18
Rep 109
Posts |
|
Appreciate
0
|
05-08-2017, 10:17 PM | #8 |
Major
662
Rep 1,447
Posts |
Insider? Please tell me more!! What about the new connected drive app? Right now, Canadian owners cannot create ConnectedDrive account or reset password. Are they working on this now??? Thanks
|
Appreciate
0
|
05-09-2017, 08:31 AM | #9 |
Second Lieutenant
160
Rep 206
Posts |
Canada is a legacy market for ConnectedDrive. This means we had to develop a lot of our own systems and back end. Unfortunately, these back end systems are not compatible with the new BMW Connected App. We should be able to launch the new Connected App in Canada as of mid 2018. However, there will be a new online store for customers to renew and manage their account that will launch in the next couple of months.
|
Appreciate
2
TheUltimateDrivingManiac833.50 DrifterX514.00 |
05-09-2017, 09:00 AM | #10 | |
Major
662
Rep 1,447
Posts |
Quote:
|
|
Appreciate
0
|
05-09-2017, 02:03 PM | #11 | |
Major
662
Rep 1,447
Posts |
Quote:
|
|
Appreciate
0
|
05-09-2017, 06:50 PM | #13 |
Major
662
Rep 1,447
Posts |
|
Appreciate
0
|
05-09-2017, 08:57 PM | #14 |
Freude am Fahren.
834
Rep 1,285
Posts
Drives: F15 X5 xDrive35i
Join Date: Jul 2009
Location: Toronto, Ontario
|
canadian33, thanks for the update!
Btw, does Google Maps send to car still work? It's stoped working for me some time ago...
__________________
Freude am Fahren.
|
Appreciate
0
|
05-10-2017, 09:34 AM | #15 |
Second Lieutenant
160
Rep 206
Posts |
Google Maps send is still available. Your need to have an active ConnectedDrive account with remote service.
To send a destination you also need a google account. You can use google maps to find a destination and then select "send to your phone". A new window will appear and you will see car. You will need to set you car up and associate it to you google ID. To do this you need your ConnectedDrive user ID. Once the car is setup you can select it and the destination will push to the vehicle and appear in the iDrive. An easier option is to use the BMW Remote app. It allows you to search and push destination to the vehicle from within the app. Google send to car only works from a laptop or computer. |
Appreciate
0
|
05-10-2017, 09:40 AM | #16 |
Second Lieutenant
160
Rep 206
Posts |
I have been with BMW Canada for over 8 years and have had various roles and responsibilities within the Aftersales department.
First and foremost I am an enthusiast of the brand. I have always had a passion for the brand, hence the reason I joined the forums. |
Appreciate
1
tommytexter181.50 |
05-10-2017, 09:59 AM | #17 | |
New Member
5
Rep 15
Posts |
Quote:
I have installed the BMW Remote app, was able to login using the default ConnectedDrive password (which we are not able to change) and pull my vehicle ID VIN. However when using the Maps option I can search for destination but there is no option to send to car or push to vehicle. Am I missing something? or is my subscription to ConnectedDrive have expired? |
|
Appreciate
0
|
05-10-2017, 10:25 AM | #18 |
Second Lieutenant
160
Rep 206
Posts |
When you search for a destination in the maps section of the Remote App, you will see pins on the map that correspond to the results. If you click on a pin it will pop up with the name and a blue arrow. Clicking on this will take you to a different screen where "send to vehicle" is displayed. This will send that location to your car.
Also, you can change your ConnectedDrive password. You need to send an email to remoteapp.password@bmwgroup.ca and include your VIN, current ConnectedDrive username and the new password that you want. This is only until the new online tool is implemented. |
Appreciate
1
KGB_123_99403.50 |
05-10-2017, 10:42 AM | #19 | |
Freude am Fahren.
834
Rep 1,285
Posts
Drives: F15 X5 xDrive35i
Join Date: Jul 2009
Location: Toronto, Ontario
|
Quote:
BMW Remote app is another story - I forgot my password and cannot reset it. And BMW Assist people cannot help either. So too sum up: I'm pretty disappointed with ConnectedDrive services, the way they work in Canada. Basically all you can do is to send a map destination to your car and flash your headlights. And even that is not working properly. p.s. Oh! Another cool ConnectedDrive feature - service request to your dealer! Request sent - never received a call back. So I'm glad BMW Canada now finally going to launch ConnectedDrive properly! So if you need any feedback, opinion or whatever from a regular customer - I'm always ready to help!
__________________
Freude am Fahren.
Last edited by TheUltimateDrivingManiac; 05-10-2017 at 10:51 AM.. |
|
Appreciate
0
|
05-10-2017, 10:47 AM | #20 | |
Freude am Fahren.
834
Rep 1,285
Posts
Drives: F15 X5 xDrive35i
Join Date: Jul 2009
Location: Toronto, Ontario
|
Quote:
__________________
Freude am Fahren.
|
|
Appreciate
0
|
05-10-2017, 11:35 AM | #21 | |
New Member
5
Rep 15
Posts |
Quote:
I did submit a password change request to remoteapp.password@bmwgroup.ca as well hoping it had to do something with my profile. |
|
Appreciate
0
|
Post Reply |
Bookmarks |
|
|