Help

Paul Koury · 11-20-2020, 03:37 PM

Hi folks I was wondering if someone could please help me. My car was stolen 2 days ago and the thieves deactivated my GPS tracking device so can't locate my vehicle via connected drive app. I live in Australia so rang HO and after jumping through a tone of hoops, I managed to get my IMEI no and SMS no from BMW Head Office. My question is, does anyone know where I or some professional tracking company could use this info to ping the towers and locate my car through this over-ride.??e
Some other thoughts...Does anyone anyone how to reset the head unit or flash the Idrive remotely??? Just thinking as a final resort that this reset the GPS tracking back on?? Any suggestions would be most appreciated...Thank you. Paul Koury

Billfitz · 11-20-2020, 03:44 PM

Have you initiated the BMW Vehicle Assist Vehicle Recovery Service protocol?

Paul Koury · 11-21-2020, 01:48 AM

Yes I've rung Roadside Assist from my BMW app but they said unless Im calling from inside the car, they cant help

Mjam · 11-21-2020, 02:22 AM

The police should be able to track the IMEI.

techlogik · 11-21-2020, 07:33 AM

Well, if the police are anything like in the US....they don't care. It's why you have car insurance...and yeah they will take a report and details and so forth. But, kiss your car goodbye unless it gets ditched and shows up someplace.

Likely it is already in a warehouse ready to be shipped to African to be sold on the black market around the World.

Billfitz · 11-21-2020, 08:45 AM

Quote:

Originally Posted by Paul Koury

Yes I've rung Roadside Assist from my BMW app but they said unless Im calling from inside the car, they cant help

Roadside Assist and BMW Vehicle Assist Vehicle Recovery Service aren't the same. This video is for BMW USA, you should have something similar at BMW Aus.

Paul Koury · 11-21-2020, 07:28 PM

Thank you everyone for you suggestions...Is there an IMEI app or online lookup that I could use?

I have the VIN IMEI and SMS numbers

11-20-2020, 03:37 PM	#1
Paul Koury New Member 3 Rep 8 Posts Drives: 2016 430I f33 Convertible Join Date: Mar 2018 Location: Melbourne iTrader: (0)	Help - Stolen 430i convertible Hi folks I was wondering if someone could please help me. My car was stolen 2 days ago and the thieves deactivated my GPS tracking device so can't locate my vehicle via connected drive app. I live in Australia so rang HO and after jumping through a tone of hoops, I managed to get my IMEI no and SMS no from BMW Head Office. My question is, does anyone know where I or some professional tracking company could use this info to ping the towers and locate my car through this over-ride.??e Some other thoughts...Does anyone anyone how to reset the head unit or flash the Idrive remotely??? Just thinking as a final resort that this reset the GPS tracking back on?? Any suggestions would be most appreciated...Thank you. Paul Koury
	Appreciate 0 Tweet Quote

11-20-2020, 03:44 PM	#2
Billfitz Lieutenant General 8243 Rep 16,079 Posts Drives: '15 328iX GT Join Date: Jan 2015 Location: New Hampshire iTrader: (0)	Have you initiated the BMW Vehicle Assist Vehicle Recovery Service protocol?
	Appreciate 0 Quote

11-21-2020, 01:48 AM	#3
Paul Koury New Member 3 Rep 8 Posts Drives: 2016 430I f33 Convertible Join Date: Mar 2018 Location: Melbourne iTrader: (0)	Yes I've rung Roadside Assist from my BMW app but they said unless Im calling from inside the car, they cant help
	Appreciate 0 Quote

11-21-2020, 02:22 AM	#4
Mjam First Lieutenant 134 Rep 399 Posts Drives: E87, i3, Taycan Cross Turismo Join Date: Sep 2019 Location: Europe iTrader: (0)	The police should be able to track the IMEI.
	Appreciate 0 Quote

11-21-2020, 07:33 AM	#5
techlogik Lieutenant Colonel 70 Rep 1,565 Posts Drives: 2020 M340i Dravit Grey Join Date: Dec 2006 Location: FL iTrader: (2)	Well, if the police are anything like in the US....they don't care. It's why you have car insurance...and yeah they will take a report and details and so forth. But, kiss your car goodbye unless it gets ditched and shows up someplace. Likely it is already in a warehouse ready to be shipped to African to be sold on the black market around the World. __________________ 2020 M340i: Dravit Grey Mettalic. Loaded.
	Appreciate 0 Quote

11-21-2020, 07:28 PM	#7
Paul Koury New Member 3 Rep 8 Posts Drives: 2016 430I f33 Convertible Join Date: Mar 2018 Location: Melbourne iTrader: (0)	Thank you everyone for you suggestions...Is there an IMEI app or online lookup that I could use? I have the VIN IMEI and SMS numbers
	Appreciate 0 Quote