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      10-31-2018, 10:52 AM   #221
Sailormannn
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Thanks for the recap. A couple of quick questions.

1. Where do I find the “6 digit passcode” that’s sent to the vehicle. Does it just appear on the drive? Do I retrieve it from somewhere?

2. Does my email address still need to be in caps when I register. Seem to remember it did when this was set up originally in 2014.


Quote:
Originally Posted by canadian33 View Post
Hello

Here are the basic steps

1. go to https://www.bmw-connecteddrive.ca and either register for an account or log in if you have already created an account

2. Within your profile add a vehicle, by entering the full 17 digit VIN.

3. Once added successfully, a message is sent to the vehicle with a 6 digit passcode. You need to retrieve this 6 digit code from the vehicle and enter it into the portal to complete the vehicle mapping process.

4. Download the Connected App from the iTunes Store in Canada

5. Log into the connected app with the username and password that you created in step 1.

Hope that clarifies the process.
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      11-14-2018, 06:48 PM   #222
corylahey
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so remote cockpit is not working for me is anybody else having that issue? it says remote features require an active bmw connecteddrive subscription.
I have an active subscription can someone help me with that?
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      11-14-2018, 10:30 PM   #223
The-Traveler
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The new app works well for me in Canada now, on my e92 m3 2011 with combox. I can use apps, send lock commands, send POI to car, and locate the car immediately after getting out of it. I assume it works through Bluetooth. However, I cannot locate the vehicle otherwise. Whenever I press locate it tries then fails instantly. Any ideas Canadian33?
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      11-16-2018, 08:43 AM   #224
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Quote:
Originally Posted by corylahey View Post
so remote cockpit is not working for me is anybody else having that issue? it says remote features require an active bmw connecteddrive subscription.
I have an active subscription can someone help me with that?
Remote Cockpit is not yet available in Canada. We are working get this enabled for Canada before the end of the year.
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      11-16-2018, 08:49 AM   #225
canadian33
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The 6 digit pass code is sent to the vehicle. If you go to ConnectedDrive menu and then messages you should see the message with the passcode.




Quote:
Originally Posted by Sailormannn View Post
Thanks for the recap. A couple of quick questions.

1. Where do I find the “6 digit passcode” that’s sent to the vehicle. Does it just appear on the drive? Do I retrieve it from somewhere?

2. Does my email address still need to be in caps when I register. Seem to remember it did when this was set up originally in 2014.
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      11-21-2018, 12:42 PM   #226
GF
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Quote:
Originally Posted by canadian33 View Post
Quote:
Originally Posted by corylahey View Post
so remote cockpit is not working for me is anybody else having that issue? it says remote features require an active bmw connecteddrive subscription.
I have an active subscription can someone help me with that?
Remote Cockpit is not yet available in Canada. We are working get this enabled for Canada before the end of the year.

Could you pls tell me how I can get the connected app to show metric instead of imperial. Thx
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      11-21-2018, 02:05 PM   #227
Doruk
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So this app is not in android yet right? Will the canadian app be available for android ?
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      11-21-2018, 04:14 PM   #228
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Quote:
Originally Posted by Doruk View Post
So this app is not in android yet right? Will the canadian app be available for android ?
I can't get an answer from anyone when it will be available. BMW ignores the question as does canadian33 (although most of us are appreciative of his help around here ... he is ducking the question although he is helping out and it's really not part of his job).

That said, you can get 99% of the functionality by sideloading the US app. You just have to make sure you use the right apk. See here: https://www.2addicts.com/forums/show....php?t=1550423

It works pretty much as it's supposed to. Just doesn't pull down your personal info from the web (it thinks my first name is "Homer" for some reason).

Last edited by JohnnyCanuck; 11-21-2018 at 04:30 PM..
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      11-22-2018, 09:27 AM   #229
canadian33
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Quote:
Originally Posted by JohnnyCanuck View Post
I can't get an answer from anyone when it will be available. BMW ignores the question as does canadian33 (although most of us are appreciative of his help around here ... he is ducking the question although he is helping out and it's really not part of his job).

That said, you can get 99% of the functionality by sideloading the US app. You just have to make sure you use the right apk. See here: https://www.2addicts.com/forums/show....php?t=1550423

It works pretty much as it's supposed to. Just doesn't pull down your personal info from the web (it thinks my first name is "Homer" for some reason).
We don't have a date yet. We are pushing for the first half of 2019 as well as introducing the Connected App for MINI.

I will update when we know more and have a better idea of timing.

Until then, although not officially supported, the side load option of the US app is something that customers can do in the mean time
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      11-22-2018, 09:28 AM   #230
canadian33
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Quote:
Originally Posted by GF View Post
Could you pls tell me how I can get the connected app to show metric instead of imperial. Thx
I posted in another thread. You need to change the region setting in your iphone settings to Canada
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      11-22-2018, 09:59 AM   #231
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Quote:
Originally Posted by canadian33 View Post
We don't have a date yet. We are pushing for the first half of 2019 as well as introducing the Connected App for MINI.

I will update when we know more and have a better idea of timing.

Until then, although not officially supported, the side load option of the US app is something that customers can do in the mean time
Great ... thanks for the update. Appreciated.
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      11-24-2018, 11:38 AM   #232
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Quote:
Originally Posted by canadian33 View Post
The new Connected App is backwards compatible with all MY14 and new vehicles that have an active ConnectedDrive account.
Hi canadian33 , My 2013 750i came with an NBT head unit. Please see the pictures attached. I get weather data overlayed on the U.S. portion of the map while in Canada, and I get local traffic data (although not Advanced Traffic, I believe it's coming from another system). I have the ConnectedDrive in my iDrive menu too, but I don't believe it is activated.

Will these updated work with my car as well if I enable my account?

Many thanks!
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      11-24-2018, 12:02 PM   #233
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Hey canadian33 , update here. I was able to load the car to the system. The system also sent my a security code to my car! How exciting!

All that said, nothing works, haha. My app says I have the following features (see screenshot), but any of those actions fail a few moments afterward. I also noticed the "Concierge" and "Messages" part of ConnectedDrive got removed from my iDrive menu. Ironically the Messages section is also where the security code came through

Is it simply because I don't have an active subscription?

Thanks man!
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      11-24-2018, 12:20 PM   #234
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Okay so now the website is being weird. It's showing me the following services as available to my car, but then as soon as I try to order it, it says I need to contact ConnectedDrive Support.

canadian33 is this a business logic issue? Since my car is MY2013 it's saying no, but my hardware (NBT) will actually work?
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      11-24-2018, 05:15 PM   #235
SUBL1ME
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Update: All of my traffic details are now GONE. I cannot get any of that back. Roads are grey and the traffic list says "Currently, no traffic messages".

Now the app also has my vehicle removed from my profile, and I can't add it back. It says this Vehicle cannot be added to the platform. Check recent screenshots below:

So what happened do you think canadian33 ?

In summary, this morning:
  • I had concierge and messages on the ConnectedDrive Menu
  • I had real time traffic details
  • I had weather details in the U.S.

Now it's removed my vehicle from the App, I can't purchase any services on the Portal, Messages + Concierge removed from my ConnectedDrive menu, and BMW killed my traffic and weather details from my car

I called the 1-800 number and I keep getting a "sorry sir your car isn't valid for traffic because your model year is 2013" - but it isssssss. I've had it until the moment I loaded on this portal. I have the NBT unit with a 3G TCB.

Any email/contact you would think is best to reach out to canadian33 ? I talked to my guy at Parkview BMW and he said as of September or something dealers couldn't do anything on this matter since it's been routed to BMW Canada.

Thanks canadian33!
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      11-25-2018, 11:17 AM   #236
canadian33
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Quote:
Originally Posted by SUBL1ME View Post
Update: All of my traffic details are now GONE. I cannot get any of that back. Roads are grey and the traffic list says "Currently, no traffic messages".

Now the app also has my vehicle removed from my profile, and I can't add it back. It says this Vehicle cannot be added to the platform. Check recent screenshots below:

So what happened do you think canadian33 ?

In summary, this morning:
  • I had concierge and messages on the ConnectedDrive Menu
  • I had real time traffic details
  • I had weather details in the U.S.

Now it's removed my vehicle from the App, I can't purchase any services on the Portal, Messages + Concierge removed from my ConnectedDrive menu, and BMW killed my traffic and weather details from my car

I called the 1-800 number and I keep getting a "sorry sir your car isn't valid for traffic because your model year is 2013" - but it isssssss. I've had it until the moment I loaded on this portal. I have the NBT unit with a 3G TCB.

Any email/contact you would think is best to reach out to canadian33 ? I talked to my guy at Parkview BMW and he said as of September or something dealers couldn't do anything on this matter since it's been routed to BMW Canada.

Thanks canadian33!
PM me you VIN and I will look into it on Monday. Also send me the email that you used to create the ConnectedDrive account.
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      11-25-2018, 02:58 PM   #237
SUBL1ME
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Quote:
Originally Posted by canadian33 View Post
PM me you VIN and I will look into it on Monday. Also send me the email that you used to create the ConnectedDrive account.
Many thanks canadian33! I just sent over the details requested via PM. Have a great rest of your weekend!
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      11-27-2018, 08:45 AM   #238
SUBL1ME
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Quote:
Originally Posted by canadian33 View Post
PM me you VIN and I will look into it on Monday. Also send me the email that you used to create the ConnectedDrive account.
Hey canadian33, wondering if you had a chance to look into this yet. Cheers bro
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      08-22-2019, 09:33 AM   #239
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I think the android canadian app is till not available...
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      08-22-2019, 01:41 PM   #240
canadian33
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Quote:
Originally Posted by Doruk View Post
I think the android canadian app is till not available...
Connected App for Android is now available in Canada
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      08-23-2019, 06:24 PM   #241
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Can anyone confirm ARTTI is $50, that's what it says on my iDrive... I thought we couldn't just buy that service alone.
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