[Malone]

Even I’m getting impatient now! - I keep walking past hoping to see it parked up!!

[ian332isport]

Originally Posted by Malone

Even I’m getting impatient now! - I keep walking past hoping to see it parked up!!

It’s just off the coast south of Bognor Regis at the moment. It’s actually closer to me now, than when I collect from the dealer

[Malone]

Originally Posted by ian332isport

It’s just off the coast south of Bognor Regis at the moment. It’s actually closer to me now, than when I collect from the dealer

Haha - how frustrating!!

[ian332isport]

It's officially landed in the UK

I'm still holding out for collection next weekend, but communication from my dealer is quite frankly shocking. He's not once contacted me with any updates, and rarely replies to email. Even getting him on the phone is tricky sometimes.

1100 Scheduled
1200 Scheduled for Production
5000 Confirmed for Production
5050 Chassis Number Allocated
5055 Confirmed by Production Control - 10/08/2018

5100 Bodyshop Start - 22/08/2018
5190 Bodyshop Complete - 22/08/2018
5200 Paintshop Start - 22/08/2018
5260/5270 Paintshop Complete
5280 Pre-Assembly Storage Start
5290 Date Change 23/08/2018
5300 Pre-Assembly Start 23/08/2018
5400 Assembly Start 24/08/2018
5500 Assembly Complete 24/08/2018

6000 Transfer to Distribution 29/08/2018
8200 Released to Carrier 29/08/2018
9000 Departed Plant 29/08/2018
9605 Pre EU port of exit. 31/08/2018
9610/20/30/40/50/60 In Transit
9615/35/45 In Storage
9620 At sea 08/09/2018
9630 Port of Entry 10/09/2018
9650 Awaiting Dispatch to Dealer
9660 Dispatched to BMW Dealership
9800 Arrived Dealer

[RobUK]

Originally Posted by ian332isport

It's officially landed in the UK

I'm still holding out for collection next weekend, but communication from my dealer is quite frankly shocking. He's not once contacted me with any updates, and rarely replies to email. Even getting him on the phone is tricky sometimes.

Congrats on the new purchase!

(What dealer are you using?)

[xenon]

Not sure you can realastically expect the dealer to update you on a weekly basis. My mate is at the local Jag dealership and they had 74 cars to hand over on the 1st September so it's not practical to email every customer about the cars' progress along the track.

I would want to be notified if the car was expected to be late and / or when it arrives but I wouldn't expect anything else to be fair.

[ian332isport]

Originally Posted by xenon

Not sure you can realastically expect the dealer to update you on a weekly basis. My mate is at the local Jag dealership and they had 74 cars to hand over on the 1st September so it's not practical to email every customer about the cars' progress along the track.

I would want to be notified if the car was expected to be late and / or when it arrives but I wouldn't expect anything else to be fair.

Fair enough. I guess my expectations may have been a bit high.

Regardless of regular updates, the overall standard of communication hasn't been great.

[rick7591]

Originally Posted by ian332isport

It's been a few weeks since I placed the order, but BMW have finally started to build my F31 340i today.

It was at 5100 - Bodyshop Start at about 10:30 this morning. There's a good chance it's a physical thing now.

1100 Scheduled
1200 Scheduled for Production
5000 Confirmed for Production
5050 Chassis Number Allocated
5055 Confirmed by Production Control - 10/08/2018

5100 Bodyshop Start - 22/08/2018
5190 Bodyshop Complete
5200 Paintshop Start
5260/5270 Paintshop Complete
5300 Pre-Assembly Start
5400 Assembly Start
5500 Assembly Complete

6000 Transfer to Distribution
8200 Released to Carrier
9000 Departed Plant
9605 Pre EU port of exit.
9610/20/30/40/50/60 In Transit
9615/35/45 In Storage
9620 At sea
9630 Port of Entry
9650 Awaiting Dispatch to Dealer
9660 Dispatched to BMW Dealership
9800 Arrived Dealer

Hi, Ian, how are you accessing this information? Are you talking to the genius through My hub, as I cant seem to access this even though I have an account.

[JustChris]

Originally Posted by ian332isport

Fair enough. I guess my expectations may have been a bit high.

Regardless of regular updates, the overall standard of communication hasn't been great.

It's never awesome TBF. I feel you have to chase rather than be told. Bit of a volume game at a BMW dealer.

[ian332isport]

Originally Posted by rick7591

Hi, Ian, how are you accessing this information? Are you talking to the genius through My hub, as I cant seem to access this even though I have an account.

If you go to the BMW Configurator page, you can start a live chat with a Genius there.

I've found that it's getting harder to get information from them. Not so much that they're not helpful, but I think they have had some information removed from their screens. You don't appear to be able to get the status codes anymore, but they still appear to have the status description, so you have to work back from that. You can however ring BMW customer services, and they can still see the status codes.

I still don't understand why BMW UK doesn't have an online status tracker
Our American cousins have had it for years, and it's recently become available to the Germans, French and Italians.

[ian332isport]

I'm still at the port by the way.

[JustChris]

I feel like I know this car, its part of my soul, my being.
I will only feel true happiness once I see that first shiny pic.

No one else does these threads any more?

[rick7591]

Originally Posted by ian332isport

If you go to the BMW Configurator page, you can start a live chat with a Genius there.

I've found that it's getting harder to get information from them. Not so much that they're not helpful, but I think they have had some information removed from their screens. You don't appear to be able to get the status codes anymore, but they still appear to have the status description, so you have to work back from that. You can however ring BMW customer services, and they can still see the status codes.

I still don't understand why BMW UK doesn't have an online status tracker
Our American cousins have had it for years, and it's recently become available to the Germans, French and Italians.

Thanks Ian, as normal us brits pay the most and are respected the least.
My car went into build yesterday and the three “alternatives” I was supposed to get all disappeared. I now have a delivery date of October 8th. This will be after ordering my car on 30th April. This will be my last BMW, my wife gets better service from her Kia dealer.
Hopefully your car will leave tomorrow.

[Watsey]

Originally Posted by ian332isport

It started life as a 1991 E30 325i Sport. I bought it back in 1996, and until the F31 arrives, is the newest car I've owned (at the time of purchase).

It had a variety of engine modifications over the years, and had a very nice 2.7L conversion for a few years (stroked to 2.7L, Big valve head, Schrick cam etc). In about October 2002, I took it off the road to start fitting an E36 M3 Evo engine and 6 speed box from a 1998 M3. This took about 5 months to complete, and it's been pretty much like that ever since. It's also got some big old brakes from a 993 Twin Turbo Porsche (Big Reds, although mine are black).

It's a bit of a garage queen these days, but has been to the Nurburgring a couple of times, and quite a variety of track days. It's also featured in a number of magazine articles over the years.

Here's a few pics.

Loving the E30 restoration/upgrade - superb looking car

[ian332isport]

Collection pencilled in for next Thursday. It could arrive sooner, but I probably can't get there until Thursday anyway. It's still at the fucking docks as far as I can tell

I do have the registration number though, so small steps.

[rick7591]

Originally Posted by ian332isport

Collection pencilled in for next Thursday. It could arrive sooner, but I probably can't get there until Thursday anyway. It's still at the fucking docks as far as I can tell

I do have the registration number though, so small steps.

Mine has just gone to 5200 stage, so if it maintains the same speed as yours I will have another 4 weeks before delivery, that's crap

[ian332isport]

Originally Posted by rick7591

Mine has just gone to 5200 stage, so if it maintains the same speed as yours I will have another 4 weeks before delivery, that's crap

It depends when it gets to the port really. Mine only just missed a ship, so had to wait a week for the next one. If your dealer is further north, it may go to Immingham, which has more frequent sailings. I’m not sure why it’s taken so long to get moving this end though. Just volume I guess.

To be honest, mine is only one week later than originally specified, so I don’t really have anything to gripe about.

When did they say yours would arrive?

[rick7591]

Originally Posted by ian332isport

It depends when it gets to the port really. Mine only just missed a ship, so had to wait a week for the next one. If your dealer is further north, it may go to Immingham, which has more frequent sailings. I’m not sure why it’s taken so long to get moving this end though. Just volume I guess.

To be honest, mine is only one week later than originally specified, so I don’t really have anything to gripe about.

When did they say yours would arrive?

Its supposed to be at the dealers week 40 (1st October)

[ian332isport]

Originally Posted by rick7591

Its supposed to be at the dealers week 40 (1st October)

That's still entirely possible. Build is only 2 or 3 days, it's just how quickly they can get it transported after that. Assuming a Southampton sailing, the next ship (Arabian Breeze) is Friday the 21st, so gives them an entire week to build and get to the port at Cuxhaven.

Even if they leave it at Southampton docks for a week (like mine), it could still arrive in week 40. Probably later in the week though.

[rick7591]

Originally Posted by ian332isport

That's still entirely possible. Build is only 2 or 3 days, it's just how quickly they can get it transported after that. Assuming a Southampton sailing, the next ship (Arabian Breeze) is Friday the 21st, so gives them an entire week to build and get to the port at Cuxhaven.

Even if they leave it at Southampton docks for a week (like mine), it could still arrive in week 40. Probably later in the week though.

That would be okay, I have a provisional handover on the 6th, which needs to happen as the tracker and camera are going in on the 8th. I have already put this back by a week so fingers crossed it gets here.
Enjoy your handover next week and thanks for the reassuring replies to my posts.

[ian332isport]

It's hard to get exact details from the Genius, but it looks like my car is currently 'with the carrier', so I assume it's either 9650 or 9660. More likely 9650, and will go 9660 on Monday, and probably arrive the same day. If it is 9660, it could even arrive today. So close now.

Whatever happens, I can't really collect until Thursday anyway

1100 Scheduled
1200 Scheduled for Production
5000 Confirmed for Production
5050 Chassis Number Allocated
5055 Confirmed by Production Control - 10/08/2018

5100 Bodyshop Start - 22/08/2018
5190 Bodyshop Complete - 22/08/2018
5200 Paintshop Start - 22/08/2018
5260/5270 Paintshop Complete
5280 Pre-Assembly Storage Start
5290 Date Change 23/08/2018
5300 Pre-Assembly Start 23/08/2018
5400 Assembly Start 24/08/2018
5500 Assembly Complete 24/08/2018

6000 Transfer to Distribution 29/08/2018
8200 Released to Carrier 29/08/2018
9000 Departed Plant 29/08/2018
9605 Pre EU port of exit. 31/08/2018
9610/20/30/40/50/60 In Transit
9615/35/45 In Storage
9620 At sea 08/09/2018
9630 Port of Entry 10/09/2018
9650 Awaiting Dispatch to Dealer 15/09/2018
9660 Dispatched to BMW Dealership
9800 Arrived Dealer

[OllyBlox]

Originally Posted by ian332isport

It's hard to get exact details from the Genius, but it looks like my car is currently 'with the carrier', so I assume it's either 9650 or 9660. More likely 9650, and will go 9660 on Monday, and probably arrive the same day. If it is 9660, it could even arrive today. So close now.

Whatever happens, I can't really collect until Thursday anyway

Just in time for a curry then!