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BMW 3-Series and 4-Series Forum (F30 / F32) | F30POST > 2012-2019 BMW 3 and 4-Series Forums > General F30 Sedan / F32 Coupe / F36 Gran Coupe Forum > Help updating TV&MV media software 2015 328i
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      03-15-2020, 12:30 AM   #1

Drives: 2015 BMW 328i
Join Date: Mar 2020
Location: Northern Californa

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Help updating TV&MV media software 2015 328i

I have been having flaky USB issues, and it was suggested I update the software. I followed BMW advice, bad at it is. on their /update site. Doesn't work...

I have a 2015 328i, with backup camera. No Nav. I downloaded the software package from BMW.com/update onto a FAT32 formatted USB drive. When I go to my BMW dashboard screen and select Update, the current versions are grayed out. Neither 800 tech support or local dealer know why that is so or what to do about it. Also, when i insert the USB drive into the port in the console, and select Update, the drive is not seen.

I tried another 2015 328i, this car identical, but no backup camera. Same problem, grayed out software revision text. It will not update either.

I tried directly copying files unzipped at the root on the USB drive, then I unzipped them and reloaded drive, no changes.

Any ideas here?

Thanks in advance
Appreciate 0
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