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      04-18-2024, 11:40 AM   #1
cwolfe12898
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Question Idrive displaying black screen when pressing voice command button.

Hello all, I purchased my 335i xdrive 2013 a few months ago, and have realized that the voice command is working properly, but it is just not displaying on the idrive when I press the button on the steering wheel. The idrive just displays "no signal". Is this a connection issue? Any help is greatly appreciated.
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      04-19-2024, 01:40 AM   #2
BeamerAR15
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Is it a original BMW screen, of a aftermarked Android screen ?
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      04-19-2024, 10:15 AM   #3
cwolfe12898
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Quote:
Originally Posted by BeamerAR15 View Post
Is it a original BMW screen, of a aftermarked Android screen ?
I'm pretty sure it's the original screen, its the luxury line. I also checked the radio/entertainment computer module and it looks like the original one too.
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      04-19-2024, 10:56 AM   #4
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that does not look to be oem screen seeing the av1 popup.
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      04-19-2024, 12:23 PM   #5
cwolfe12898
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Quote:
Originally Posted by Homersbud View Post
that does not look to be oem screen seeing the av1 popup.
So just because it says av1 no signal means the screen module isn't oem? I'm pretty sure it's oem I just think someone might have tampered with some of the electronics and maybe something got unplugged but just need to figure out what got messed up.
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      04-19-2024, 12:45 PM   #6
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after market screens can have multiple inputs - hdmi - rca, etc. oem does not.

best to take dash out and look at the screen upclose and re-seat all connections.
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      04-19-2024, 04:15 PM   #7
cwolfe12898
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Quote:
Originally Posted by Homersbud View Post
after market screens can have multiple inputs - hdmi - rca, etc. oem does not.

best to take dash out and look at the screen upclose and re-seat all connections.
ok thanks I will do that and see what happens
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      04-19-2024, 05:24 PM   #8
cwolfe12898
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I think the screen is oem, but the computer and connects aren't? The color on the screen looks oem, but the multimedia computer has a sticker on it that says "f20", and I see two av cables that say "audio in" but don't know where they lead to. Is this a computer from a different car and isn't capable of displaying voice command options?
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      04-19-2024, 05:43 PM   #9
Homersbud
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screen is definitely oem. never seen av1 popup before but doesnt matter as it’s oem.

one thing to try and look to see if there is an update for your HU.

https://www.bmwusa.com/owners/software-updates.html
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      04-19-2024, 06:12 PM   #10
cwolfe12898
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Yes I've tried that, it says no updates needed. I get av1 popups and navi popups saying no signal as I press the voice command button. Is it because the radio/multimedia computer is from a different car? I noticed that the video cable connecting to the display isn't the same color as the oem port on the display
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      04-19-2024, 08:10 PM   #11
Homersbud
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is that the only issue you have when you press the voice command? does everything work normal after you start the car and the display turns on? it’s once you press the voice command, that’s the only time the error comes up?

i can’t speak if the unit is from another car. if it was, it either wasnt coded correctly or something is failing.

have you had a chance to get ista and run a scan to see what codes (if any) are being generated?
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      04-19-2024, 09:14 PM   #12
cwolfe12898
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Quote:
Originally Posted by Homersbud View Post
is that the only issue you have when you press the voice command? does everything work normal after you start the car and the display turns on? it’s once you press the voice command, that’s the only time the error comes up?

i can’t speak if the unit is from another car. if it was, it either wasnt coded correctly or something is failing.

have you had a chance to get ista and run a scan to see what codes (if any) are being generated?
Yes, thats the only issue, idrive works perfectly fine other than that. It looks like the car was previously coded because it has the M logo on the instrument cluster and no seat belt alarms. I will see if I can get ista
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      04-19-2024, 09:39 PM   #13
Homersbud
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grab yourself a copy of esys as well as you may need that too.

at least it all works except that voice command. sounds like the previous owner surely did some sort of coding and/or retrofit.
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