[JD6]

For the last few days I haven't been able to download new tracks on my car's Connected Music account. Having finally managed to speak to BMW who aren't answering many calls (because Covid of course!), this is a problem at their end affecting all BMWs apparently, which they are trying to resolve.

I wish they had sent an email to subscribers rather than make us chase them...

[ciscopete822]

I stopped using it few weeks back , prefer Spotify Premium... which apparently disappears once you have a new software update inc Android Auto :P

[mikeoz]

This seems to happen every so often. Goes down then back up again...Hopefully will be back soon.

[JD6]

This BMW Connected Music service is still down which is getting rather annoying!

If anyone has any more info on this, I’d like to know.

[JD6]

After a week and a half of BMW's music not working, I phoned Connected Drive and asked them to cancel my subscription and refund. I took it out at a cost of £79 for the year just over a month ago. To my surprise BMW agreed and offered a full refund although it will come via cheque 'because Covid'...

My iDrive 7 has Spotify built in to the car (no need to use the phone), so I have taken a trial subscription to that to see how I get on. Apparently this Spotify app uses the car's inbuilt SIM to access data.

Connected Drive is 0800 325 6000 (Option 2) for anyone else who might like to do this...

[ciscopete822]

Originally Posted by JD6

After a week and a half of BMW's music not working, I phoned Connected Drive and asked them to cancel my subscription and refund. I took it out at a cost of £79 for the year just over a month ago. To my surprise BMW agreed and offered a full refund although it will come via cheque 'because Covid'...

My iDrive 7 has Spotify built in to the car (no need to use the phone), so I have taken a trial subscription to that to see how I get on. Apparently this Spotify app uses the car's inbuilt SIM to access data.

Connected Drive is 0800 325 6000 (Option 2) for anyone else who might like to do this...

Don't forget to set quality to Very High on Spotify Premium subscription - Normal quality is 96 kbps whereas Very High is 320kbps. Massive difference... Tidal can go even higher is terms of quality but app is garbage and not integrated with ID7 like Spotify is.