External mirror housing failure

Doc943 · 07-03-2015, 05:44 AM

Rusted up and fell off! No damage to the rest of the mirror assembly. Never come across it before especially as these are non retracting.

Tengocity · 07-03-2015, 06:19 AM

That's mental- how old is your car? Being replaced under warranty?

My driver side one has a lot of play in it compared to the other side.. hope this is not the reason why!

Doc943 · 07-03-2015, 06:25 AM

Car was 3years old last week. This is divers side too. No space at the dealer to repair for two weeks so will not know about warranty yet. In the meantime I'll strap it up with gaffer tape. Can't say I'm that impressed.

Tengocity · 07-03-2015, 06:36 AM

3 years... that's sods law for you!

Though, irrespective of warranty that's clearly not what you'd expect so they should cover it still.

roshambo · 07-03-2015, 08:20 AM

Looks like a bird has shat inside it and the acid has ate through the plastic!

rich100 · 07-03-2015, 11:55 AM

I wonder if this rusting here is in anyway linked to the rust issue found in the seat bases that afflicted the first run of f30s?

Proftinkerpot · 07-04-2015, 11:32 AM

That looks like something of an old car from the 1970s. Definitely not acceptable in a 3 year car. I would press them on the warranty issue.

rocketretro · 07-04-2015, 01:01 PM

Was it damaged and glued back on before you owned it? that's corrosion on a grand scale.

zofinger · 07-04-2015, 07:20 PM

Do you live near the sea (or in it)?

Doc943 · 07-05-2015, 01:56 AM

Lol. I don't live near the coast. I'm not aware of any hits taken whilst I've been in it and there is no other damage. I bought the car 4 months old from new (ex dealer managers run about). I can only think the seal failed and the ingress of water of the years weakened it so when I was polishing the other day the extra bit of pressure finally did it in.

I will certainly press for a warranty claim as this should never happen on a car 3 years old. Being external to the car, I'm not sure if it's classed as body rust and BMWs anti rust guarantee.

creepy coupe · 07-06-2015, 02:43 AM

Looks like steel-alloy reaction to each other. A bit like the wheels welding themselves to the hubs.

Doc943 · 07-15-2015, 03:03 AM

Nope, not covered under warranty. I'm 3 weeks over 3 years ?

SkyJawa · 07-15-2015, 03:22 AM

I'd be asking for a goodwill gesture as thats rubbish for 3 years old......

Gixerste · 07-15-2015, 04:04 AM

You only have to look at it to see there was a problem well before the 3 year warranty was up

....,,,,..,,.. · 07-15-2015, 04:10 AM

Quote:

Originally Posted by Doc943

Nope, not covered under warranty. I'm 3 weeks over 3 years ?

That's ridiculous, I could understand if it was not as clear cut.

It's blatant it could have failed well within warranty.

Exactly what bit of the 3 weeks did you first report it?

As its from you reporting the issue not them looking at it..

Also, use days where possible and round down.

WullieD20 · 07-15-2015, 04:26 AM

Quote:

Originally Posted by Doc943

Nope, not covered under warranty. I'm 3 weeks over 3 years ?

Total bollux. Doesn't say much for your local dealer if that's his attitude.

Spacer · 07-15-2015, 04:35 AM

I wonder if it's the dealer in 'ull, as I had a few run ins with them. Anyway, I'd be straight onto BMW UK.

simon. · 07-15-2015, 04:36 AM

Quote:

Originally Posted by WullieD20

Total bollux. Doesn't say much for your local dealer if that's his attitude.

This. I'd be trying another dealer / BMW UK then naming & shaming the first one.

Proper crap. Get picture & tweet to BMW UK. That might get things rolling.

Doc943 · 07-15-2015, 11:04 AM

Quote:

Originally Posted by Spacer

I wonder if it's the dealer in 'ull, as I had a few run ins with them. Anyway, I'd be straight onto BMW UK.

;-/

Doc943 · 07-15-2015, 11:07 AM

Quote:

Originally Posted by Brigand

Quote:

Originally Posted by Doc943

Nope, not covered under warranty. I'm 3 weeks over 3 years ?

That's ridiculous, I could understand if it was not as clear cut.

It's blatant it could have failed well within warranty.

Exactly what bit of the 3 weeks did you first report it?

As its from you reporting the issue not them looking at it..

Also, use days where possible and round down.

Reported it a week after its 3rd anniversary. Couldn't get in until 2 weeks later. Job is done now. There was some goodwill discount on labour and parts. Am surprised an extended warranty wasn't suggested.

....,,,,..,,.. · 07-15-2015, 11:13 AM

Quote:

Originally Posted by Doc943

Reported it a week after its 3rd anniversary. Couldn't get in until 2 weeks later. Job is done now. There was some goodwill discount on labour and parts. Am surprised an extended warranty wasn't suggested.

Not only should it have been a full warranty repair, there is a bit of sensible leaway.

The dealer should raise it with BMW as a major issue - possible water ingress / corrosion in the area.

They then do x random checks and if found its a tech bulletin.

Preventative Maintenace, it can actually save money and reputation.

SkyJawa · 07-15-2015, 12:15 PM

I wouldn't let it lie, IMHO it's at least worth a call to BMW UK.

07-03-2015, 05:44 AM	#1
Doc943 Private First Class 13 Rep 174 Posts Drives: F30 320d SE Join Date: Oct 2012 Location: East Yorkshire iTrader: (0)	External mirror housing failure Rusted up and fell off! No damage to the rest of the mirror assembly. Never come across it before especially as these are non retracting. Attached Images
	Appreciate 0 Tweet Quote

07-03-2015, 06:19 AM	#2
Tengocity General 8566 Rep 19,982 Posts Drives: 911, Cayenne Turbo, Disco 4 Join Date: Sep 2013 Location: Crieff, Perthshire, Scotland iTrader: (0)	That's mental- how old is your car? Being replaced under warranty? My driver side one has a lot of play in it compared to the other side.. hope this is not the reason why! __________________ Current: Porsche 911 991 C4S, Porsche Cayenne Turbo, Land Rover Discovery 4. Gone...G01 X3 M40i, Cayman S 987, F31 340i, Cayman GT4, F82 M4 CP, Lotus Exige V6, G20 330e, F30 330e, Boxster S 987, F31 335d, Mini Cooper SD, E89 Z4, E90 330d 320d, E60 520d, E46 330d 320d, MX5s, E30 325i
	Appreciate 0 Quote

07-03-2015, 06:25 AM	#3
Doc943 Private First Class 13 Rep 174 Posts Drives: F30 320d SE Join Date: Oct 2012 Location: East Yorkshire iTrader: (0)	Car was 3years old last week. This is divers side too. No space at the dealer to repair for two weeks so will not know about warranty yet. In the meantime I'll strap it up with gaffer tape. Can't say I'm that impressed.
	Appreciate 0 Quote

07-03-2015, 06:36 AM	#4
Tengocity General 8566 Rep 19,982 Posts Drives: 911, Cayenne Turbo, Disco 4 Join Date: Sep 2013 Location: Crieff, Perthshire, Scotland iTrader: (0)	3 years... that's sods law for you! Though, irrespective of warranty that's clearly not what you'd expect so they should cover it still. __________________ Current: Porsche 911 991 C4S, Porsche Cayenne Turbo, Land Rover Discovery 4. Gone...G01 X3 M40i, Cayman S 987, F31 340i, Cayman GT4, F82 M4 CP, Lotus Exige V6, G20 330e, F30 330e, Boxster S 987, F31 335d, Mini Cooper SD, E89 Z4, E90 330d 320d, E60 520d, E46 330d 320d, MX5s, E30 325i
	Appreciate 0 Quote

07-03-2015, 08:20 AM	#5
roshambo Captain 230 Rep 964 Posts Drives: F36 435i M Sport Join Date: Jun 2013 Location: Sheffield iTrader: (0)	Looks like a bird has shat inside it and the acid has ate through the plastic! __________________ F36 435i M Sport
	Appreciate 0 Quote

07-03-2015, 11:55 AM	#6
rich100 Colonel 875 Rep 2,060 Posts Drives: F31 320i Xdrive msport Join Date: Aug 2012 Location: UK iTrader: (0)	I wonder if this rusting here is in anyway linked to the rust issue found in the seat bases that afflicted the first run of f30s?
	Appreciate 0 Quote

07-04-2015, 11:32 AM	#7
Proftinkerpot Major 219 Rep 1,359 Posts Drives: F30 335d M Sport -Superman Join Date: Nov 2013 Location: Belfast iTrader: (0)	That looks like something of an old car from the 1970s. Definitely not acceptable in a 3 year car. I would press them on the warranty issue.
	Appreciate 0 Quote

07-04-2015, 01:01 PM	#8
rocketretro Captain 180 Rep 761 Posts Drives: M235i Coupe Join Date: Mar 2013 Location: South Coast iTrader: (0) Garage List 2015 BMW M235i [0.00] 2017 BMW X3 xDrive3 ... [0.00]	Was it damaged and glued back on before you owned it? that's corrosion on a grand scale. __________________
	Appreciate 0 Quote

07-04-2015, 07:20 PM	#9
zofinger Major 319 Rep 1,091 Posts Drives: F30 335d MSport Join Date: Jan 2013 Location: England iTrader: (0)	Do you live near the sea (or in it)?
	Appreciate 0 Quote

07-05-2015, 01:56 AM	#10
Doc943 Private First Class 13 Rep 174 Posts Drives: F30 320d SE Join Date: Oct 2012 Location: East Yorkshire iTrader: (0)	Lol. I don't live near the coast. I'm not aware of any hits taken whilst I've been in it and there is no other damage. I bought the car 4 months old from new (ex dealer managers run about). I can only think the seal failed and the ingress of water of the years weakened it so when I was polishing the other day the extra bit of pressure finally did it in. I will certainly press for a warranty claim as this should never happen on a car 3 years old. Being external to the car, I'm not sure if it's classed as body rust and BMWs anti rust guarantee.
	Appreciate 0 Quote

07-06-2015, 02:43 AM	#11
creepy coupe Lieutenant General 1867 Rep 13,043 Posts Drives: BMW M340I G20 Join Date: Aug 2007 Location: UK iTrader: (2) Garage List 2015 BMW 435d [0.00] 2009 335i [0.00]	Looks like steel-alloy reaction to each other. A bit like the wheels welding themselves to the hubs. __________________ -------------------------------------------------------------- Current car.M240i. Previous.MINI JCW. E92 325i. 435d M235i.M135i. 635d Coupe, E92 M3 manual, E92 M3 DCT Competition Pack. E92 335i, Porsche Cayman S Gen2, 135i Coupe. E92 320d, MK5 R32. MK5 Golf GTi,MK5 Golf GT-TDI,E46 318Ci.
	Appreciate 0 Quote

07-15-2015, 03:03 AM	#12
Doc943 Private First Class 13 Rep 174 Posts Drives: F30 320d SE Join Date: Oct 2012 Location: East Yorkshire iTrader: (0)	Nope, not covered under warranty. I'm 3 weeks over 3 years ?
	Appreciate 0 Quote

07-15-2015, 03:22 AM	#13
SkyJawa Major General 3719 Rep 8,636 Posts Drives: F10 530d Join Date: May 2014 Location: Hampshire iTrader: (1)	I'd be asking for a goodwill gesture as thats rubbish for 3 years old......
	Appreciate 0 Quote

07-15-2015, 04:04 AM	#14
Gixerste Lieutenant 191 Rep 476 Posts Drives: F36 430D m sport, 340i m sport Join Date: Sep 2014 Location: North East England iTrader: (0)	You only have to look at it to see there was a problem well before the 3 year warranty was up
	Appreciate 0 Quote

07-15-2015, 04:35 AM	#17
Spacer First Lieutenant 74 Rep 378 Posts Drives: M135i, becoming an X3! Join Date: Jul 2006 Location: UK iTrader: (0) Garage List 2003 E46 330ci Sport [0.00]	I wonder if it's the dealer in 'ull, as I had a few run ins with them. Anyway, I'd be straight onto BMW UK.
	Appreciate 0 Quote

07-15-2015, 12:15 PM	#22
SkyJawa Major General 3719 Rep 8,636 Posts Drives: F10 530d Join Date: May 2014 Location: Hampshire iTrader: (1)	I wouldn't let it lie, IMHO it's at least worth a call to BMW UK.
	Appreciate 1 Quote