Berry BMW closed!

teaston · 03-24-2020, 01:22 PM

Just received the email, hope none of you guys were about to pick up a TRL ordered car!

Although, maybe he's still operating out of his unit

:

Blacktemplar · 03-24-2020, 01:43 PM

Yeah our local dealership also closed for three weeks. No idea when Mrs BT’s new motor will pitch up. Ordered two weeks ago, originally scheduled for delivery by end April - don’t think there’s much chance of that now sadly

330XDave · 03-24-2020, 02:13 PM

Quote:

Originally Posted by teaston

Just received the email, hope none of you guys were about to pick up a TRL ordered car!

Although, maybe he's still operating out of his unit

:

No special treatment for Tony in these circumstances...

SW6Steve · 03-24-2020, 02:19 PM

email received saying all Cooper dealerships closed.

Davidsr · 03-24-2020, 03:20 PM

Email from Lloyds today saying same. Hope it isn't for too long as got a service due in 1400 miles.

stevei · 03-24-2020, 03:24 PM

Quote:

Originally Posted by SW6Steve

email received saying all Cooper dealerships closed.

Yeah.
My car is due it's first service next month but they've assured me if the service is late it won't affect warranty or service history.

dopper99 · 03-24-2020, 06:01 PM

JustChris was lucky to get his the other day from TRL.

330XDave · 03-25-2020, 12:55 AM

Quote:

Originally Posted by stevei

Yeah.
My car is due it's first service next month but they've assured me if the service is late it won't affect warranty or service history.

Don't see how it can't affect service history unless they've got a way of backdating it on the iDrive.

335d Rocco · 03-25-2020, 03:58 AM

Similar email received from Harwoods in Basingstoke yesterday, they serviced & MOT’d my car on Monday, I was relieved I managed to get it done as I had a feeling it was coming.

JustChris · 03-25-2020, 04:00 AM

Yes well they'r all closed aren't they? HJ Chester was as I cruised past on my bike ride yesterday.

Alscoob · 03-25-2020, 05:11 AM

Wollaston BMW Northampton also closed.

Fez_7 · 03-25-2020, 05:14 AM

Quote:

Originally Posted by Davidsr

Email from Lloyds today saying same. Hope it isn't for too long as got a service due in 1400 miles.

Same here although mine's been stuck on 1400 miles for the last couple of months. It's for rear brake pads and my mechanic confirmed they're due to be replaced so not sure why the countdown stopped?

mikeoz · 03-25-2020, 05:29 AM

Stratstones sent one out also....Not that i use them other to pick up my current ride.
To be fair i cant see many people walking around showrooms given the current climate and that was before the lockdown, so they may as well close.

Ronstein · 03-25-2020, 05:30 AM

Just had to re-book the X3 into a local MOT centre. It was due into Sytner HW today and the MOT runs out 4th April, so I don't think they'll re-open before then. MOT centre says (with some justification) they're an essential; service so they'll stay open until ordered to close (if that happens).

Sasquartch · 03-25-2020, 05:49 AM

Quote:

Originally Posted by 330XDave

Don't see how it can't affect service history unless they've got a way of backdating it on the iDrive.

Obviously it will affect the history

However it wont mean warranty claims will be declined solely on the basis of a late scheduled maintenance

Chas325 · 03-25-2020, 06:18 AM

Quote:

Originally Posted by Ronstein

Just had to re-book the X3 into a local MOT centre. It was due into Sytner HW today and the MOT runs out 4th April, so I don't think they'll re-open before then. MOT centre says (with some justification) they're an essential; service so they'll stay open until ordered to close (if that happens).

MOTs are extended for 6 months as of this morning

C320 · 03-25-2020, 11:41 AM

Yep, got emails from a whole stack of dealers over the past few days, Sytner, Berry Heathrow, Park Lane & Westerly BMW are all closed.

Seen that MOT's expiring from now have been automatically extended for 6 months or so.

Like others, I'm a little concerned about the potential impact on Warranty claims, iDrive service status display in term of services that may technically 'appear to be overdue'.

It's an unprecedented situation, I just wouldn't want to be in the position a warranty company attempts to shirk their responsibility of the back of a 'delayed' service.

330Stevie · 03-25-2020, 11:45 AM

Beyond a PR disaster for any company that doesn’t take the current crisis into consideration re warranty claims.

sahajesh · 03-26-2020, 02:41 AM

Quote:

Originally Posted by 330Stevie

Beyond a PR disaster for any company that doesn’t take the current crisis into consideration re warranty claims.

I doubt those companies will be bothered, given the behaviour of some companies right now, during the crisis.

The niche market of car warranty won't be troubled by bad PR.

RobUK · 03-26-2020, 10:13 AM

Chandlers in Brighton (Portslade) also closed. Here's a link to their message: https://mailchi.mp/138d7701fe0c/stat...5?e=3791d2af7d

I was due an interim oil change on Tusday but called to postpone. Not sure what their 'Urgent Service' facility is. Guess it's to do with looking after key people like NHS staff etc.

JustChris · 03-26-2020, 10:49 AM

Coincidence?

https://f30.bimmerpost.com/forums/sh....php?t=1706520

C320 · 04-01-2020, 06:45 AM

Posted this on another thread, may be helpful to others:

All cars serviced within 3 months or 2,000 miles (whichever is earlier) of the service indicator will still be protected by any applicable warranty.

Full email from Westerly BMW here:

https://mailchi.mp/7776792e5054/covi...1?e=d30739fb6a

03-24-2020, 01:22 PM	#1
teaston Banned 10994 Rep 32,881 Posts Drives: X3 M40d Join Date: May 2012 Location: The High Seas iTrader: (1)	Berry BMW closed! Just received the email, hope none of you guys were about to pick up a TRL ordered car! Although, maybe he's still operating out of his unit : Attached Images
	Appreciate 0 Tweet Quote

03-24-2020, 01:43 PM	#2
Blacktemplar Brigadier General 3459 Rep 3,668 Posts Drives: X3 M40i Join Date: Aug 2016 Location: Scotland iTrader: (0)	Yeah our local dealership also closed for three weeks. No idea when Mrs BT’s new motor will pitch up. Ordered two weeks ago, originally scheduled for delivery by end April - don’t think there’s much chance of that now sadly
	Appreciate 1 teaston10993.50 Quote

03-24-2020, 02:19 PM	#4
SW6Steve Lieutenant 94 Rep 431 Posts Drives: F30 330d Join Date: Dec 2016 Location: Southeast iTrader: (0)	email received saying all Cooper dealerships closed.
	Appreciate 0 Quote

03-24-2020, 03:20 PM	#5
Davidsr Enlisted Member 16 Rep 38 Posts Drives: BMW 320D Join Date: Aug 2019 Location: Lancashire iTrader: (0)	Email from Lloyds today saying same. Hope it isn't for too long as got a service due in 1400 miles.
	Appreciate 0 Quote

03-24-2020, 06:01 PM	#7
dopper99 Lieutenant General 3528 Rep 11,291 Posts Drives: Golf R Mk8 Join Date: Jun 2011 Location: UK iTrader: (1)	JustChris was lucky to get his the other day from TRL. __________________ Current: Golf R Mk8 Previous: Golf R Mk7.5 Mercedes AMG C63 S Coupe F80 M3 Competition Pack
	Appreciate 2 teaston10993.50 JustChris17483.00 Quote

03-25-2020, 03:58 AM	#9
335d Rocco Major 114 Rep 1,058 Posts Drives: G01 BMW X3 30d M Sport Plus Join Date: Mar 2012 Location: Hampshire iTrader: (1) Garage List 2019 BMW X3 30d M S ... [0.00] 2008 BMW 330i M Spo ... [0.00]	Similar email received from Harwoods in Basingstoke yesterday, they serviced & MOT’d my car on Monday, I was relieved I managed to get it done as I had a feeling it was coming.
	Appreciate 0 Quote

03-25-2020, 04:00 AM	#10
JustChris General 17483 Rep 25,112 Posts Drives: Tesla MYRWD Join Date: Jul 2013 Location: UK iTrader: (0)	Yes well they'r all closed aren't they? HJ Chester was as I cruised past on my bike ride yesterday. __________________ My car made front page of Bimmerpost
	Appreciate 0 Quote

03-25-2020, 05:11 AM	#11
Alscoob Brigadier General 2091 Rep 3,037 Posts Drives: G31 540i M Sport Edition Join Date: Jun 2015 Location: UK iTrader: (0)	Wollaston BMW Northampton also closed.
	Appreciate 0 Quote

03-25-2020, 05:29 AM	#13
mikeoz Major General 2856 Rep 5,607 Posts Drives: BMW X3 M40d LCI Join Date: Sep 2011 Location: cambs iTrader: (1)	Stratstones sent one out also....Not that i use them other to pick up my current ride. To be fair i cant see many people walking around showrooms given the current climate and that was before the lockdown, so they may as well close.
	Appreciate 0 Quote

03-25-2020, 05:30 AM	#14
Ronstein Captain 416 Rep 941 Posts Drives: 2019 640i GT MSport Join Date: Aug 2014 Location: Wiltshire iTrader: (0)	Just had to re-book the X3 into a local MOT centre. It was due into Sytner HW today and the MOT runs out 4th April, so I don't think they'll re-open before then. MOT centre says (with some justification) they're an essential; service so they'll stay open until ordered to close (if that happens). __________________ 2019 640i GT MSport & 2016 X3 3.5D X-Drive MSport Previous - 2016 530D MSport - 2016 335D Touring M Sport X-drive - 2014 335D GT X-Drive MSport
	Appreciate 0 Quote

03-25-2020, 11:41 AM	#17
C320 Captain 341 Rep 635 Posts Drives: 911 Turbo S, X5 40i, XC90 T5 Join Date: Dec 2018 Location: South Bucks / West London iTrader: (0)	Yep, got emails from a whole stack of dealers over the past few days, Sytner, Berry Heathrow, Park Lane & Westerly BMW are all closed. Seen that MOT's expiring from now have been automatically extended for 6 months or so. Like others, I'm a little concerned about the potential impact on Warranty claims, iDrive service status display in term of services that may technically 'appear to be overdue'. It's an unprecedented situation, I just wouldn't want to be in the position a warranty company attempts to shirk their responsibility of the back of a 'delayed' service.
	Appreciate 1 Jim23k57.50 Quote

03-25-2020, 11:45 AM	#18
330Stevie Captain 298 Rep 819 Posts Drives: G20 M340i xdrive Join Date: Apr 2016 Location: U.K. iTrader: (0)	Beyond a PR disaster for any company that doesn’t take the current crisis into consideration re warranty claims.
	Appreciate 2 JustChris17483.00 C320340.50 Quote

03-26-2020, 10:13 AM	#20
RobUK Brigadier General 2810 Rep 4,935 Posts Drives: 340i MPPSK Join Date: Jun 2012 Location: Sussex, N.Yorks, UK iTrader: (0) Garage List 2015 340i MPPSK [0.00] 2001 Yamaha FZS1000 [0.00]	Chandlers in Brighton (Portslade) also closed. Here's a link to their message: https://mailchi.mp/138d7701fe0c/stat...5?e=3791d2af7d I was due an interim oil change on Tusday but called to postpone. Not sure what their 'Urgent Service' facility is. Guess it's to do with looking after key people like NHS staff etc. __________________ Life is a state of mind
	Appreciate 0 Quote

03-26-2020, 10:49 AM	#21
JustChris General 17483 Rep 25,112 Posts Drives: Tesla MYRWD Join Date: Jul 2013 Location: UK iTrader: (0)	Coincidence? https://f30.bimmerpost.com/forums/sh....php?t=1706520 __________________ My car made front page of Bimmerpost
	Appreciate 0 Quote

04-01-2020, 06:45 AM	#22
C320 Captain 341 Rep 635 Posts Drives: 911 Turbo S, X5 40i, XC90 T5 Join Date: Dec 2018 Location: South Bucks / West London iTrader: (0)	Posted this on another thread, may be helpful to others: All cars serviced within 3 months or 2,000 miles (whichever is earlier) of the service indicator will still be protected by any applicable warranty. Full email from Westerly BMW here: https://mailchi.mp/7776792e5054/covi...1?e=d30739fb6a
	Appreciate 0 Quote