F30POST
F30POST
2012-2015 BMW 3-Series and 4-Series Forum
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
BMW 3-Series and 4-Series Forum (F30 / F32) | F30POST > 2012-2019 BMW 3 and 4-Series Forums > Regional Forums > CANADA > BMW Connected App - Launched in Canada
European Auto Source (EAS)
Post Reply
 
Thread Tools Search this Thread
      10-27-2018, 09:27 AM   #1
canadian33
Private First Class
149
Rep
196
Posts

Drives: 2017 440GC
Join Date: Nov 2009
Location: Toronto

iTrader: (0)

BMW Connected App - Launched in Canada

Hello All

BMW Canada is happy to announce the introduction of the BMW iOS Connected App for Canada.

Benefits at a glance:

• Manage multiple vehicles under a single BMW ConnectedDrive Account.
• Recommendations for optimal departure times are available remotely via iPhone or Apple Watch and can be seamlessly transferred into the car.
• Conveniently operate and check your vehicle from wherever you are.
• Learns your personal mobility patterns and is able to automatically add frequent destinations.
• Powerful office and navigation solutions.
• Easy management of your BMW's services and maintenance requirements.
• Quick and straightforward transfer to roadside assistance call centre.
• News and updates on all things BMW.
• Schedule service appointments through the app.

Customers will need to have an active BMW ConnectedDrive account, which can be created at https://www.bmw-connecteddrive.ca

You will then be able to log into the app with the username and password that they have created.

I will post updates and enhancements in this thread to keep everyone up to date on the latest features and changes,.

Again, we appreciate everyone's support and patience and hope you enjoy the app.

Version 10.3.1
Bug fixes and stability enhancements:
- Vehicle status and updates
- Remote services
- vehicle mapping
- vehicle list
- login and user authentication
- Remote 3D view improved user guidance
- Roadside assistance call button location

New Features:
- support for remote software upgrade via Connected App (MGU/ID7 vehicles) - Launch pending later this year for Canada
- Proactive car status notifications
- Connected Command support for Experience modes

Version 10.1
NEW - Remote Engine Start for X5 (G05), X7 (G07) 8 series and new 3 series (G20)
NEW - Connected Command (MGU vehicles)
NEW - Push notifications
NEW - Recall notifications
NEW - Save favourite places
bug fixes

Version 10
bug fix for creating profile from inside the app


Version 9.2.1
BMW Canada retailers added
Availability of online appointment scheduling
minor updates and bug fixes

Version 9.2 - Canada Launch

Remote Services
Door lock
Light flash
Horn honk
Remote view 3D
Remote Software Upgrade (MGU vehicles)

Vehicle Data
Fuel level
Fuel range
vehicle status
Maintenance status

Destinations
Points of interest search
Learned destinations (work/home)
Send to vehicle
Parking finder
Driving distance based on fuel level

Activity
Trip details and summary

Hub Section
Retailers and service scheduling (delayed)
Roadside assistance call
BMW Driver's Guide
Recall look up
News and communication feeds

Last edited by canadian33; 08-28-2019 at 01:46 PM..
Appreciate 2
VWtoBMW50.00

      10-27-2018, 10:29 AM   #2
GC4UrMom
Private
GC4UrMom's Avatar
Canada
13
Rep
86
Posts

Drives: BMW 440i GC
Join Date: Jun 2016
Location: Toronto

iTrader: (0)

Quote:
Originally Posted by canadian33 View Post
Hello All

BMW Canada is happy to announce the introduction of the BMW iOS Connected App for Canada.

Benefits at a glance:

• Manage multiple vehicles under a single BMW ConnectedDrive Account.
• Recommendations for optimal departure times are available remotely via iPhone or Apple Watch and can be seamlessly transferred into the car.
• Conveniently operate and check your vehicle from wherever you are.
• Learns your personal mobility patterns and is able to automatically add frequent destinations.
• Powerful office and navigation solutions.
• Easy management of your BMW's services and maintenance requirements.
• Quick and straightforward transfer to roadside assistance call centre.
• News and updates on all things BMW.
• Schedule service appointments through the app.

Customers will need to have an active BMW ConnectedDrive account, which can be created at https://www.bmw-connecteddrive.ca

You will then be able to log into the app with the username and password that they have created.

I will post updates and enhancements in this thread to keep everyone up to date on the latest features and changes,.

Again, we appreciate everyone's support and patience and hope you enjoy the app.

Version 9.2 - Canada Launch

Remote Services
Door lock
Light flash
Horn honk
Remote view 3D

Vehicle Data
Fuel level
Fuel range
vehicle status
Maintenance status

Destinations
Points of interest search
Learned destinations (work/home)
Send to vehicle
Parking finder
Driving distance based on fuel level

Activity
Trip details and summary

Hub Section
Retailers and service scheduling (delayed)
Roadside assistance call
BMW Driver's Guide
Recall look up
News and communication feeds
Thanks for the update. I still not able to do any
of the remote service and emailing connect drive team does nothing. I see the new app in my car thought. Everything else work except the remote services like lock door is not working. Yes I do have connect drive professional subscribed.
Appreciate 0
      10-27-2018, 10:48 AM   #3
chatoyer
Second Lieutenant
21
Rep
248
Posts

Drives: 2018 M4
Join Date: Apr 2013
Location: Canada

iTrader: (0)

Thanks very much for this! Appreciate the hard work by you and the team!
Appreciate 0
      10-27-2018, 04:45 PM   #4
stvding
Major
stvding's Avatar
Canada
526
Rep
1,428
Posts

Drives: G20 M340ix
Join Date: Jul 2015
Location: Markham

iTrader: (0)

Quote:
Originally Posted by canadian33 View Post
Hello All

BMW Canada is happy to announce the introduction of the BMW iOS Connected App for Canada.

Benefits at a glance:

• Manage multiple vehicles under a single BMW ConnectedDrive Account.
• Recommendations for optimal departure times are available remotely via iPhone or Apple Watch and can be seamlessly transferred into the car.
• Conveniently operate and check your vehicle from wherever you are.
• Learns your personal mobility patterns and is able to automatically add frequent destinations.
• Powerful office and navigation solutions.
• Easy management of your BMW's services and maintenance requirements.
• Quick and straightforward transfer to roadside assistance call centre.
• News and updates on all things BMW.
• Schedule service appointments through the app.

Customers will need to have an active BMW ConnectedDrive account, which can be created at https://www.bmw-connecteddrive.ca

You will then be able to log into the app with the username and password that they have created.

I will post updates and enhancements in this thread to keep everyone up to date on the latest features and changes,.

Again, we appreciate everyone's support and patience and hope you enjoy the app.

Version 9.2 - Canada Launch

Remote Services
Door lock
Light flash
Horn honk
Remote view 3D
Remote Software Upgrade (MGU vehicles)

Vehicle Data
Fuel level
Fuel range
vehicle status
Maintenance status

Destinations
Points of interest search
Learned destinations (work/home)
Send to vehicle
Parking finder
Driving distance based on fuel level

Activity
Trip details and summary

Hub Section
Retailers and service scheduling (delayed)
Roadside assistance call
BMW Driver's Guide
Recall look up
News and communication feeds
I downloaded the app months ago from US store and working. Now suddenly my car's internet access is down for days. No real time traffic info, No weather, no BMW online, no app locating car nothing. I delete the car from my account on Connected drive website then re add. I can't add it again because can't see any verification code sent in my car. I can't see any new map location send to car. In data transfer view, application data, weather, are both stuck. Can you check my car info at back end? K373433. I just bought one year of connected drive subscription this month. If nothing works in my car, I am wasting my money. I will need refund then.

It happened starting this Thursday Oct 25th. Maybe something to do with the app launching in Canada? My profile got screwed up at BMW server????
Appreciate 1
BRQ0.00

      10-27-2018, 07:50 PM   #5
JohnnyCanuck
Major
Canada
1012
Rep
1,212
Posts

Drives: 2018 Audi RS3
Join Date: Oct 2009
Location: Vancouver

iTrader: (1)

canadian33 when will the Canadian version of the Android app be available (or at least proper Canadian functionality ... am tired of the app thinking my name's "Homer").
Appreciate 2
      10-29-2018, 11:46 AM   #6
TheUltimateDrivingManiac
Freude am Fahren.
Canada
517
Rep
1,078
Posts

Drives: F15 X5 xDrive35i
Join Date: Jul 2009
Location: Toronto, Ontario

iTrader: (0)

Garage List
Congratulations on a big launch and thank you for your updates and patience with our whining
__________________
Freude am Fahren.
Appreciate 0
      10-29-2018, 11:41 PM   #7
bmweston
Private
Canada
53
Rep
62
Posts

Drives: 2018 BMW 340i M Performance
Join Date: Oct 2018
Location: Ontario

iTrader: (0)

Yes! I've been using US one for a long time. I'm very happy to see the Canadian version has arrived. Thanks for that!
Appreciate 0
      10-31-2018, 11:26 PM   #8
bimmerdriver2
First Lieutenant
Canada
87
Rep
323
Posts

Drives: 2002 BMW M3 6MT Coupe
Join Date: Apr 2018
Location: Metro Vancouver

iTrader: (0)

I just checked in the apple app store and found the new app. I installed it, logged in and it found my car right away. Looking forward to the android version...
Appreciate 0
      11-01-2018, 11:11 AM   #9
JohnnyCanuck
Major
Canada
1012
Rep
1,212
Posts

Drives: 2018 Audi RS3
Join Date: Oct 2009
Location: Vancouver

iTrader: (1)

Quote:
Originally Posted by bimmerdriver2 View Post
I just checked in the apple app store and found the new app. I installed it, logged in and it found my car right away. Looking forward to the android version...
I have the US version of the android app and it works almost completely with the Canadian backend. I posted instructions on 2Addicts: https://www.2addicts.com/forums/show....php?t=1550423 ... just make sure you get the proper version of the Android app (there's two, you want the NA one).
Appreciate 0
      11-01-2018, 03:47 PM   #10
bimmerdriver2
First Lieutenant
Canada
87
Rep
323
Posts

Drives: 2002 BMW M3 6MT Coupe
Join Date: Apr 2018
Location: Metro Vancouver

iTrader: (0)

Quote:
Originally Posted by JohnnyCanuck View Post
I have the US version of the android app and it works almost completely with the Canadian backend. I posted instructions on 2Addicts: https://www.2addicts.com/forums/show....php?t=1550423 ... just make sure you get the proper version of the Android app (there's two, you want the NA one).
Thanks for the reply. I checked out your thread. I'll wait for the Canadian version.
Appreciate 1
Njerts74.00

      11-02-2018, 07:05 AM   #11
Khatopito
Private
Canada
5
Rep
86
Posts

Drives: 2018 X3 - Ultimate Pkg- Canada
Join Date: Jun 2018
Location: Regina, SK, Canada

iTrader: (0)

Quote:
Originally Posted by JohnnyCanuck View Post
I have the US version of the android app and it works almost completely with the Canadian backend. I posted instructions on 2Addicts: https://www.2addicts.com/forums/show....php?t=1550423 ... just make sure you get the proper version of the Android app (there's two, you want the NA one).
I think this Android apk is still old version. It does not have all features as official IOS connected app released last week in Canadian App store.
Appreciate 0
      11-02-2018, 10:47 AM   #12
JohnnyCanuck
Major
Canada
1012
Rep
1,212
Posts

Drives: 2018 Audi RS3
Join Date: Oct 2009
Location: Vancouver

iTrader: (1)

Quote:
Originally Posted by Khatopito View Post
I think this Android apk is still old version. It does not have all features as official IOS connected app released last week in Canadian App store.
It is the latest Android version released October 30, 2018. It has all the features available to Android users that BMW provides.

The issue you're identifying is that BMW does little to support Android and provides much less functionality. Android users are second class citizens in BMW's world and they mislead customers in not making it clear before purchase.
Appreciate 0
      11-02-2018, 11:56 AM   #13
Sailormannn
Private
Canada
7
Rep
89
Posts

Drives: 2014 BMW 335i xDrive
Join Date: Sep 2009
Location: Canada

iTrader: (0)

I tried asking in an earlier thread. Newby question...

Where do I find the “6 digit passcode” that’s sent to the vehicle. Does it just appear on the I drive? Do I retrieve it from somewhere?
Appreciate 0
      11-02-2018, 12:49 PM   #14
Njerts
Lieutenant
Canada
74
Rep
480
Posts

Drives: x3 m40i
Join Date: Feb 2014
Location: Vancouver,BC

iTrader: (0)

Quote:
Originally Posted by Sailormannn View Post
I tried asking in an earlier thread. Newby question...

Where do I find the "6 digit passcode" that's sent to the vehicle. Does it just appear on the I drive? Do I retrieve it from somewhere?
Quote:
Originally Posted by Sailormannn View Post
I tried asking in an earlier thread. Newby question...

Where do I find the "6 digit passcode" that's sent to the vehicle. Does it just appear on the I drive? Do I retrieve it from somewhere?
It should be in connected drive messages.
Appreciate 0
      11-02-2018, 06:19 PM   #15
Sailormannn
Private
Canada
7
Rep
89
Posts

Drives: 2014 BMW 335i xDrive
Join Date: Sep 2009
Location: Canada

iTrader: (0)

Quote:
Originally Posted by Njerts View Post
It should be in connected drive messages.
Interesting.

I don’t have “Messages” anywhere under “Connected Drive”. Under Connected there is BMW Assist: Roadside Assistance/Customer Relations/Your Service Centre. There’s a 1-800 # listed for Roadside, nothing for CR and the same 1-800 for Service.

When I connect my iPhone by USB and open the new Connected App, it works, there’s icons for BMW Connected, BMW Calendar and more apps like Spotify, etc. It asks me on the app to enter the 6-digit code from the vehicle.

If Messages was ever there it’s gone now. I renewed my Connected Drive Professional Subscription for 3 years last March.

I noticed the BMW Assist button is no longer working either.

Any help, comments, advice much appreciated.
Appreciate 0
      11-02-2018, 07:25 PM   #16
Njerts
Lieutenant
Canada
74
Rep
480
Posts

Drives: x3 m40i
Join Date: Feb 2014
Location: Vancouver,BC

iTrader: (0)

You must be logged in. Press options when in connected drive to get to the login option.

I hope this helps, I am no expert, my car is so messed up, I cannot even login.
I got to my car today and it was logged out and I cannot log in with my connected drive account.

So tired of all this...
Appreciate 0
      11-02-2018, 07:51 PM   #17
Sailormannn
Private
Canada
7
Rep
89
Posts

Drives: 2014 BMW 335i xDrive
Join Date: Sep 2009
Location: Canada

iTrader: (0)

Quote:
Originally Posted by Njerts View Post
You must be logged in. Press options when in connected drive to get to the login option.

I hope this helps, I am no expert, my car is so messed up, I cannot even login.
I got to my car today and it was logged out and I cannot log in with my connected drive account.

So tired of all this...
Thanks. I can log into the app when I'm connected by USB. Just can't do anything remotely since I can't receive the message in the car with the activation code.

No idea where my messages app went. It was there originally and seems to have dropped off last year.
Appreciate 0
      11-02-2018, 07:54 PM   #18
Njerts
Lieutenant
Canada
74
Rep
480
Posts

Drives: x3 m40i
Join Date: Feb 2014
Location: Vancouver,BC

iTrader: (0)

Is your car logged into your connected drive account?
Appreciate 0
      11-02-2018, 08:53 PM   #19
Sailormannn
Private
Canada
7
Rep
89
Posts

Drives: 2014 BMW 335i xDrive
Join Date: Sep 2009
Location: Canada

iTrader: (0)

Quote:
Originally Posted by Njerts View Post
Is your car logged into your connected drive account?
I think so. I can see it on the app when it’s connected via USB.
Appreciate 0
      11-02-2018, 09:00 PM   #20
Njerts
Lieutenant
Canada
74
Rep
480
Posts

Drives: x3 m40i
Join Date: Feb 2014
Location: Vancouver,BC

iTrader: (0)

The instructions I gave above is to log your car into your connected drive account, not your phone.
Until you are logged in, you will not see messages.
Appreciate 0
      11-02-2018, 09:15 PM   #21
Sailormannn
Private
Canada
7
Rep
89
Posts

Drives: 2014 BMW 335i xDrive
Join Date: Sep 2009
Location: Canada

iTrader: (0)

Quote:
Originally Posted by Njerts View Post
The instructions I gave above is to log your car into your connected drive account, not your phone.
Until you are logged in, you will not see messages.
How do I do that? I tried pressing Options after selection Connected Drive but there’s no sign in option there.

I did find a Messages under Office but no recent messages or the 6 digit code were there.

Last edited by Sailormannn; 11-02-2018 at 09:33 PM..
Appreciate 0
      11-02-2018, 09:20 PM   #22
Njerts
Lieutenant
Canada
74
Rep
480
Posts

Drives: x3 m40i
Join Date: Feb 2014
Location: Vancouver,BC

iTrader: (0)

Go to the connected drive screen in iDrive then press the option button next to the iDrive controller.
You will then get to a screen with a login selection.
Then enter your connected drive userid and password.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 09:22 AM.




f30post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2019, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST