[TravelingLight]

Originally Posted by bavarianride

That makes no sense, the N20/N26 TC SIB has specific steps that tech needs to follow for TC diagnosis(and foreman likely should have been involved), and broken/cracked guides are visual evidence of TC issues.

Did you authorize diagnosis (e.g. one hour $200+), or did you voluntarily request for TC fix without diagnosis?

They diagnosed it (I knew this was the issue bc previously my indy shop diagnosed it and said take it to BMW bc it's covered, so I limped it over to the dealer), said they submitted to BMWNA who denied coverage, then they fixed it because I had to have the car.

[bavarianride]

Originally Posted by TravelingLight

They diagnosed it (I knew this was the issue bc previously my indy shop diagnosed it and said take it to BMW bc it's covered, so I limped it over to the dealer), said they submitted to BMWNA who denied coverage, then they fixed it because I had to have the car.

That sucks big time, sorry to hear that outcome. It feels that the foreman/tech didn't do their job right. Assuming stock and with full oil change history, there may be a case (with legal help?) to fight with BMWNA, or to move on ....

I felt lucky to have sold my F30 N26 last yr for a great price(could have been even better this yr with current shortage!), but it still feels sad that BMWNA didn't issue a recall for all affected N20/N26 to maintain its reputation and preserve customer loyalty.

[TravelingLight]

Update on my long saga...

Just got off the phone with BMWNA and the guy was super helpful (shoutout to Myron!). I told him how the dealership was wrong, BMWNA sent me to Rust, Rust sent me back to BMWNA. He got the whole picture and timeline of the back and forth and is escalating it to a case manager who will contact me in 1-2 days. I'll keep you all posted. Thanks to everyone here for all the help and advice so far.

[bavarianride]

Originally Posted by TravelingLight

Update on my long saga...

Just got off the phone with BMWNA and the guy was super helpful (shoutout to Myron!). I told him how the dealership was wrong, BMWNA sent me to Rust, Rust sent me back to BMWNA. He got the whole picture and timeline of the back and forth and is escalating it to a case manager who will contact me in 1-2 days. I'll keep you all posted. Thanks to everyone here for all the help and advice so far.

It is good to hear u are in good spirit and pressing on your case.

I am watching the outcome of your case, which likely may influence my next purchase decision.

[TravelingLight]

The saga continues...

BMW NA is telling me I need to talk to the service manager at the dealership because reimbursement "typically would not come from [BMWNA]." Honestly I was already thinking of trying this route. But, before I do, I was hoping someone could help me with some info/ammo.

As a reminder, when the dealership first diagnosed/repaired this, they said it was not covered because on my car, the guides were broken, and the settlement only covers the chain stretching. I, of course, now know that is false because that's how the guides get broken, i.e., the chain stretches and slaps the hell out of the guides until they break. So can anyone point me to the language or section of the settlement that states this so I can adequately present my case to the service manager? I fully understand this probably won't resolve it and I'll be calling BMWNA back. But I'll jump through their hoops, for now at least...

[bearhugs]

Hi all,
I am new here and this post was referenced by the e84.xbimmer community.
Hoping to find some helpful answers about this timing chain issue.
Are there common symptoms that everyone gets with this one?
I'm at 155K kms / 96K miles on the odometer.
I started getting a whining noise a 2 years ago when I hit about 130K kms / 81K miles that sounds like a bad alternator.
I don't really hear any clanging or scratching noises.
I opened the oil caps and tried to pull on the chain and it's on very tight.
Does not move up/down or left/right.

Is the whining sound the timing chain and how much longer do I have?
2012 BMW X1 28i n20 here

Thanks in advance

[chrisca70]

Originally Posted by bearhugs

Hi all,
Is the whining sound the timing chain and how much longer do I have?

It is hard to self diagnose just by opening the oil cap. Check youtube where some people have posted the typical tell-tale whine. The definite diagnosis must be done by a BMW dealer or a good BMW mechanic, there is a specific diagnosis they do, which gets data on chain timing and other stuff to determine if it is faulty. Despite all this, and for peace of mind, at your current mileage, I think doing a preventative replacement miles is the best course of action if you plan to have the car for another 100k miles or so.

[Grateful_Newt]

Originally Posted by sspade

Zero dollars.

I have a 2015 320i (7 years old) with 58,xxx on it right now. Are my timing chain and related components covered under this extended warranty? I have had this car less than one month. I love it VERY much. If I could get this done before the engine failed, I would be so grateful. Thank you in advance to anyone who can answer!!!

[chrisca70]

Originally Posted by Grateful_Newt

I have a 2015 320i (7 years old) with 58,xxx on it right now. Are my timing chain and related components covered under this extended warranty?

There are two different "coverages" for the N20 engine powered cars related to the Timing Chain. First one is the Class Action suit which you may have been eligible but that thing is settled and the window to participate has closed. The second one is an actual extended warranty (7years/70kmiles), for the F30 (320i Sedan), it covers the cars made in the 2/2013 to 2/2015 period. All this info can be provided by any BMW competent dealer. Here is the TIS with all the pertaining info: https://static.nhtsa.gov/odi/tsbs/20...42923-9999.pdf

Honestly, your car will be probably trouble free up to 120k mi, provided you deactivate the Auto-Stop/Start and change the oil every 5k mi. But if I were you I would sell the car at 100k mi.

[gameson]

Originally Posted by chrisca70

Honestly, your car will be probably trouble free up to 120k mi, provided you deactivate the Auto-Stop/Start and change the oil every 5k mi. But if I were you I would sell the car at 100k mi.

just curious, what makes you think the timing chain can only last 120k mile? and if the timing chain is replaced at 100k miles, whether via BMW or own money, would the engine last longer?

btw, how do you reliably determine the actual build date? using bimmer work vin decoder, my car build date is 05/2015, but when i went through the dealer computer, it said that the car build date is 02/2015.

thanks.

[Heel328]

He may be referring to the time chain guide breaking.

It used to be on the sticker in the driver's door jam.

[dave14x28]

Originally Posted by bavarianride

It is good to hear u are in good spirit and pressing on your case.

I am watching the outcome of your case, which likely may influence my next purchase decision.

So I submitted my claim in April 2021.

In November I received a letter requesting more documentation, which I promptly provided.

(looking for a "crickets" smiley to insert here but don't see one)

I emailed Gelis in February 2022 asking for a status update; they replied TWO MONTHS LATER stating the claim had gone to BMW for "Final Validation", which would take a minimum of 45-60 days, and that "we appreciate your patience".

That was 4 months ago, so I emailed Gelis again asking for an update or contact info for a department at BMW that can provide one and a reason for the delay. I'm living the DMV scene from Zootopia...

[chrisca70]

Same here man, I hope they give us our money. It is taking very very long, almost loosing hope.

Originally Posted by dave14x28

So I submitted my claim in April 2021.

In November I received a letter requesting more documentation, which I promptly provided.....

That was 4 months ago, so I emailed Gelis again asking for an update or contact info for a department at BMW that can provide one and a reason for the delay. I'm living the DMV scene from Zootopia...

[dave14x28]

I did hear back last week from Gelis, saying that my claim was preliminarily approved for reimbursement and they expect to finalize the reimbursement amounts in the next 45 days, but no promise as to when reimbursement will actually take place. So don't give up hope...

[Catheriene]

Hi, I need your help!! I purchased a 2013 BMW 328I xDrive vehicle in 2020, it just broke on 6th August, 2022. We have it towed to the local BMW store, the technician said it is a timing chain and oil pump issue, which resulted in engine failure.
I saw the Gelis case and called BMWNA, and they said because of my car was 9 years old and has a mileage of 96,000, so I am not qualified for the warranty.
I argued that as the file stated, even though my car is out of warranty, based on the mileage, BMW still have to cover 55% of the total repair cost. But they said that to be qualified for this reimbursement, I have to file a claim before the deadline in 2021.
I did not know there was such issue, as I am not the first owner, I did not receive any notice. The BMW store said the total cost would be probably over $10,000, which I could not afford. Is there anything I can do at all?

[NoWheelsDrive]

I purchased a used F30 with the N20 motor. Seller stated it needed a starter. Did that, new battery too. Crank would not turn with manual effort. Neutral switched on side of tranny, still no turn. Open valve cover inspect cams- Good. Shine flash light into timing chain guides, a piece is broken and wedged in between timing cover and block. Also can see the oil chain sprocket with no visible chain on it. Appears to have thrown time. My question is can the engine be recovered with new sprockets and chains provided no valve train damage or piston damage has occurred? And what are the chances the oil pump rods and spider gears have been damaged? Where can i get parts? Is this a DIY? Does the motor require programming after the rebuild?

[BWbimmer]

You might be lucky that nothing was damaged but if the pistons were run against the valves then you clearly have some tasks in fromt of you. Since the you can't turn the crank manually it might be that some piston is already touching valves. Have you tried to turn that crank slightly backwards? I guess it would be usefull to get an endoscope camera.

[dave14x28]

Originally Posted by dave14x28

I did hear back last week from Gelis, saying that my claim was preliminarily approved for reimbursement and they expect to finalize the reimbursement amounts in the next 45 days, but no promise as to when reimbursement will actually take place. So don't give up hope...

Finally received the reimbursement! I was expecting them to reimburse 55% of the repair cost based on the mileage category I was in, but they only paid 46%. Guess you have to go to fancy lawyer school to learn how to do complex math like that.

Certainly not worth arguing over at this point, though. Happy I got anything at all!

[dave14x28]

Also, here's how quickly the guide's white plastic turns color. Had the timing chain job done 19 months ago and ~15k miles ago. 5k mi OCI, and it has yet to consume any measurable amount of oil in between changes in the 5 years I've owned it.

[sjbender]

You could send a letter to the court asking for clarification. Would only cost you the price of a stamp and may help others with a similar situation. Perhaps you paid taxes? I would assume that they would not cover the cost of taxes however I do not know this as fact.

Originally Posted by dave14x28

Finally received the reimbursement! I was expecting them to reimburse 55% of the repair cost based on the mileage category I was in, but they only paid 46%. Guess you have to go to fancy lawyer school to learn how to do complex math like that.

Certainly not worth arguing over at this point, though. Happy I got anything at all!

[sjbender]

Full docket text for document 195:
ORDER Implementing Mandate on Remand. The judgment of this Court entered on May 7, 2021 order is hereby vacated and the Court will proceed with the current action in a manner consistent with the United States Courts of Appeal for the Third Circuit order and opinion issued on September 9, 2022. Signed by Magistrate Judge Cathy L. Waldor on 10/6/2022. (qa, )

This appears to be over an argument on how much the lawyers should be paid and not in regards to the consumer settlement.

[Fliplegend]

Originally Posted by sjbender

This appears to be over an argument on how much the lawyers should be paid and not in regards to the consumer settlement.