F series replacement windscreen c/o Autoglass

Daftasabrush · 07-08-2018, 01:36 PM

Quote:

Originally Posted by muffking

I've got AutoGlass coming a Tuesday 17th. I opted for a repair so hopefully I get to keep my original windscreen.

I've this one right in the middle of the drivers view.

Plus I have this one dead centre of the windscreen.

I may be being optimistic asking for a repair as there's every chance that they will tell me that I need a replacement. If that happens, what are my options re getting a genuine BMW screen?

That's a new screen, might be repairable by a decent windscreen specialist, but autoglass are not that so will probably make it worse.

Your options depend on your insurance company, not autoglass.

muffking · 07-08-2018, 01:44 PM

Quote:

Originally Posted by Daftasabrush

That's a new screen, might be repairable by a decent windscreen specialist, but autoglass are not that so will probably make it worse.

Your options depend on your insurance company, not autoglass.

Who would you call a decent windscreen specialist?
Just thinking that if they refuse to fix it and don't offer a BMW screen, then I may just tell them I'm not interested then.

Daftasabrush · 07-08-2018, 01:51 PM

Quote:

Originally Posted by muffking

Who would you call a decent windscreen specialist?
Just thinking that if they refuse to fix it and don't offer a BMW screen, then I may just tell them I'm not interested then.

The same as any industry, a small local independent who values his reputation.

That's not to say there's not bad local independents, but they're probably few and far between for jobs like this.

Bee Pee · 07-09-2018, 02:41 AM

Quote:

Originally Posted by muffking

I've got AutoGlass coming a Tuesday 17th. I opted for a repair so hopefully I get to keep my original windscreen.

I've this one right in the middle of the drivers view.

Plus I have this one dead centre of the windscreen.

I may be being optimistic asking for a repair as there's every chance that they will tell me that I need a replacement. If that happens, what are my options re getting a genuine BMW screen?

Rough rule of thumb - if a chip is less than £2 coin in size then they should be repairable but not sure if this RoT stands if proximity between both chips is too close to one another.

Cleybrooke · 07-09-2018, 03:21 AM

I had a windscreen replaced by Autoglass and it was completely hassle free...

Small crack just above the instrument binnacle so it could not be repaired.

Phoned the LV line that puts you through to Autoglass and explained that I wanted a BMW logo on the screen because the car had HUD and active headlights which I didn't want messed up.

They confirmed with LV and it is not an issue. Rather risk having it done on the drive by random in bed weather, I booked the car in at their Birmingham depo for 08:30, had a cup of coffee next door and by 10 is was all done.

No scratches to paint or trim, everything in focus and working.

All good.

Soul_Glo · 07-09-2018, 02:20 PM

Quote:

Originally Posted by dbramley

Quote:

Originally Posted by Surg_Capt_R

Booked mine in with Auto Glass. Been a while. Four chips. One crack. Badly pitted. Not available for 3 weeks. What are people supposed to do in the meantime?!

I’m guessing with that list it’s not happened over night. If you wanted it doing sooner why didn’t you book it in earlier?

Two week time is an emergency appointment. The local team are busy. Surprised. Doesn't bother me. Decided to use the M3 e46 for the time being as the screen cracked further.

muffking · 07-17-2018, 01:07 PM

So Autoglass were booked to arrive today, but never showed up and never contacted me. Pr1cks!!!

Witney · 07-17-2018, 02:03 PM

Almost all policies "guide" you towards Autoglass or similar, but if you ask you will find there is no strict requirement to do so.

Just get it to BMW and they will sort out. It just means you pay BMW and then recover the cost. There is no cost penalty, just fronting the bill initially. After one bad experience I always use OEM glass!

Nobby Clark · 07-17-2018, 02:06 PM

Quote:

Originally Posted by Witney

Almost all policies "guide" you towards Autoglass or similar, but if you ask you will find there is no strict requirement to do so.

Just get it to BMW and they will sort out. It just means you pay BMW and then recover the cost. There is no cost penalty, just fronting the bill initially. After one bad experience I always use OEM glass!

They “guide you” with cost. You’ll find excesses and payouts vary when you want to use your own repairer making it not worth while.

Witney · 07-17-2018, 02:40 PM

Quote:

Originally Posted by Nobby Clark

They “guide you” with cost. You’ll find excesses and payouts vary when you want to use your own repairer making it not worth while.

Not in my experience with LV. Repairs yes, but not for replacement. You just have to recover the cost. No difference on the excess payable.

Nobby Clark · 07-17-2018, 02:46 PM

Quote:

Originally Posted by Witney

Not in my experience with LV. Repairs yes, but not for replacement. You just have to recover the cost. No difference on the excess payable.

That’s only one insurer. Try any of the UK insurance companies or AViva.

Daftasabrush · 07-17-2018, 06:38 PM

Quote:

Originally Posted by Witney

Not in my experience with LV. Repairs yes, but not for replacement. You just have to recover the cost. No difference on the excess payable.

That's definitely not the case with the cheaper insurance cos and DEFINITELY something worth hashing out before you sign for 12 months.

Oompah · 07-18-2018, 01:28 AM

I had AG fixing a new screen last week. Replaced oem screen with non-oem, because I think i am the only person who has better experience with non-oem screens.
Just like after replacing the screen in my f11, f30 now seems a little quieter somehow.

07-09-2018, 03:21 AM	#49
Cleybrooke Private 74 Rep 87 Posts Drives: F31 335d xDrive Join Date: Apr 2016 Location: UK iTrader: (0)	I had a windscreen replaced by Autoglass and it was completely hassle free... Small crack just above the instrument binnacle so it could not be repaired. Phoned the LV line that puts you through to Autoglass and explained that I wanted a BMW logo on the screen because the car had HUD and active headlights which I didn't want messed up. They confirmed with LV and it is not an issue. Rather risk having it done on the drive by random in bed weather, I booked the car in at their Birmingham depo for 08:30, had a cup of coffee next door and by 10 is was all done. No scratches to paint or trim, everything in focus and working. All good.
	Appreciate 0 Quote

07-17-2018, 01:07 PM	#51
muffking Regular user 224 Rep 965 Posts Drives: F30 330D M-Sport Auto Join Date: Sep 2010 Location: Lincs. UK iTrader: (3) Garage List 2014 BMW 330D [0.00] 2006 Honda CBR1000R ... [0.00]	So Autoglass were booked to arrive today, but never showed up and never contacted me. Pr1cks!!! __________________
	Appreciate 0 Quote

07-17-2018, 02:03 PM	#52
Witney First Lieutenant 206 Rep 399 Posts Drives: Tesla Model-Y LR Join Date: Oct 2017 Location: The North iTrader: (0)	Almost all policies "guide" you towards Autoglass or similar, but if you ask you will find there is no strict requirement to do so. Just get it to BMW and they will sort out. It just means you pay BMW and then recover the cost. There is no cost penalty, just fronting the bill initially. After one bad experience I always use OEM glass!
	Appreciate 0 Quote

07-18-2018, 01:28 AM	#57
Oompah Second Lieutenant 90 Rep 227 Posts Drives: M5 Join Date: May 2016 Location: London iTrader: (0)	I had AG fixing a new screen last week. Replaced oem screen with non-oem, because I think i am the only person who has better experience with non-oem screens. Just like after replacing the screen in my f11, f30 now seems a little quieter somehow.
	Appreciate 1 Bee Pee1774.00 Quote