[chicolax2]

Any guidance would help. I purchased a CPO 328i form Roseville BMW a AutoNation dealer in Oct. With the first rains, I noticed that one of my adaptive headlights would fog on occasion with rain, however they worked perfectly. I recently had my 5K service a month ago and went to a closer dealer and asked them to look at the light for issues. They had found damage inside the light and mentioned that it was not a warranty issue. No damage is present on the outside. I looked in old photos and was lucky enough to find a photo from the day after I bought the car (so that I could remember the new license number) and the crack was present in the headlight. I have been calling and emailing the group with no response. Any thoughts or suggestions?

[im_an_alien]

Originally Posted by chicolax2

Any guidance would help. I purchased a CPO 328i form Roseville BMW a AutoNation dealer in Oct. With the first rains, I noticed that one of my adaptive headlights would fog on occasion with rain, however they worked perfectly. I recently had my 5K service a month ago and went to a closer dealer and asked them to look at the light for issues. They had found damage inside the light and mentioned that it was not a warranty issue. No damage is present on the outside. I looked in old photos and was lucky enough to find a photo from the day after I bought the car (so that I could remember the new license number) and the crack was present in the headlight. I have been calling and emailing the group with no response. Any thoughts or suggestions?

That's correct, it's not a warranty item. The dealer that CPOd the car is responsible for looking over the car, and if they missed it you should take it back to them, or have them directly work with the closer dealership.
Reach out to them instead of the group.
Learned this when I bought a CPO Audi S4 a while back. BMW may work differently.

[romemedrano]

Originally Posted by im_an_alien

That's correct, it's not a warranty item. The dealer that CPOd the car is responsible for looking over the car, and if they missed it you should take it back to them, or have them directly work with the closer dealership.
Reach out to them instead of the group.
Learned this when I bought a CPO Audi S4 a while back. BMW may work differently.

this is correct. Im a dealer tech, you need to go back to Roseville BMW and have them fix it. Looks like you have proof of said crack. If they give you lip....show them the CPO checklist that the tech signed off. He probably said good but it is failed due to your picture. Ask for sales manager followed by GM if all goes south. Last step is BMW NA.