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      05-09-2016, 08:49 AM   #1
abeat1
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SOS Call SYstem Failure

SOS Call System Failure is flagging up on every journey I make, it flags up after about 7-8 mins of driving. Nothing has changed and although I have coded for enhanced Bluetooth this was several months ago. When the message appears I am still able to use Bluetooth as far as I can tell.
I have read somewhere that the speaker in the footwell may be disconnected?? Given my size 11s this could be possible.
Car is Jul 15 LCI F 30 330d
Any hints or tips gratefully received.

Andy
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      05-09-2016, 10:45 AM   #2
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Quote:
Originally Posted by abeat1
SOS Call System Failure is flagging up on every journey I make, it flags up after about 7-8 mins of driving. Nothing has changed and although I have coded for enhanced Bluetooth this was several months ago. When the message appears I am still able to use Bluetooth as far as I can tell.
I have read somewhere that the speaker in the footwell may be disconnected?? Given my size 11s this could be possible.
Car is Jul 15 LCI F 30 330d
Any hints or tips gratefully received.

Andy
Not sure if it's the speaker or not...but I'm 99% sure it's nothing to do with your Bluetooth.

The e-call system is separate from the infotainment system...

I would take it and tell them... The SOS it's talking about is a system that calls emergency service automatically in the case of a crash.
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      05-09-2016, 11:18 AM   #3
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Turn off your phone for a few trips just to make sure is not the headset triggering calls somehow. Other than that just take it to service and have them sort it.
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      05-09-2016, 12:30 PM   #4
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Just pop it in to dealers.
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      05-09-2016, 12:53 PM   #5
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Quote:
Originally Posted by Brigand View Post
Just pop it in to dealers.
This.

Mine triggered similar errors, it was the backup battery in the control unit under the boot floor. Simple fix.
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      05-09-2016, 01:09 PM   #6
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Something I can do myself? A trip to the dealer is 90 mile round trip and no doubt it will involve 2 visits.
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      05-09-2016, 01:19 PM   #7
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Quote:
Originally Posted by abeat1 View Post
Something I can do myself? A trip to the dealer is 90 mile round trip and no doubt it will involve 2 visits.
I guess you could check it - under the boot floor, small sliding cover on the combox:

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      05-09-2016, 02:46 PM   #8
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Will give it a go, boot floor easy enough to lift?
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      05-09-2016, 02:47 PM   #9
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Quote:
Originally Posted by abeat1
Will give it a go, boot floor easy enough to lift?
Yes, just lifts straight out
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      05-09-2016, 02:48 PM   #10
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Test it, press the SoS button.....
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      05-09-2016, 04:16 PM   #11
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Have done some more investigating, I have no online services at all, no nav, no concierge, nothing... No signal! Have tried different areas in town so it's not a coverage issue. Maybe SIM card??
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      05-09-2016, 04:19 PM   #12
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Quote:
Originally Posted by abeat1
Have done some more investigating, I have no online services at all, no nav, no concierge, nothing... No signal! Have tried different areas in town so it's not a coverage issue. Maybe SIM card??
Sounds more serious and definitely a dealer visit.
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      05-09-2016, 04:21 PM   #13
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Quote:
Originally Posted by MCarChris View Post
Test it, press the SoS button.....
Thanks for that suggestion, I have just got rid of search and rescue and the local police.

I have thunderbird 1 sitting in back garden and Lady Penelope drinking all my tea,

That and Parker has buggered off with my whisky.


So no press the SOS button.
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      05-09-2016, 05:05 PM   #14
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Quote:
Originally Posted by MCarChris View Post
Test it, press the SoS button.....
I did, it doesn't work!
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      05-09-2016, 05:06 PM   #15
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Quote:
Originally Posted by abeat1
Quote:
Originally Posted by MCarChris View Post
Test it, press the SoS button.....
I did, it doesn't work!
Sounds like SIM card, or a big electrical fubar!
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      05-09-2016, 06:29 PM   #16
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Maybe SIM card or antenna connections....

I'm not sure that the SOS system isn't a seperate SIM though....

Either way I don't think you can avoid a trip to the dealers
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      05-10-2016, 05:05 AM   #17
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Quote:
Originally Posted by abeat1
Have done some more investigating, I have no online services at all, no nav, no concierge, nothing... No signal! Have tried different areas in town so it's not a coverage issue. Maybe SIM card??
check the connected drive box aswell, which on my car atleast is tucked in the front grille. maybe a chicken jammed in their
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      05-10-2016, 04:26 PM   #18
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I have lifted the boot floor expecting to see the Telematics box but it's not there, there are two white connectors attached to the floor pan but no box, does that mean it's located elsewhere on an lciF30? Maybe a chicken has got jammed in it!
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      05-10-2016, 06:28 PM   #19
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Quote:
Originally Posted by MarkG335 View Post
I guess you could check it - under the boot floor, small sliding cover on the combox:

Attachment 1419663
This is TCB, check SOS antenna connections, may wires goes loose.
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      05-11-2016, 05:16 AM   #20
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Quote:
Originally Posted by abeat1
I have lifted the boot floor expecting to see the Telematics box but it's not there, there are two white connectors attached to the floor pan but no box, does that mean it's located elsewhere on an lciF30? Maybe a chicken has got jammed in it!
On the lci f30 its integrated into the shark fin antenna, it's only under the floor in the f31s
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      05-11-2016, 11:22 AM   #21
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Quote:
Originally Posted by Daftasabrush View Post
On the lci f30 its integrated into the shark fin antenna, it's only under the floor in the f31s
Really? I wonder if the pressure washer has dislodged something, trip to dealer book for Saturday morning anyway.
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      05-24-2016, 06:00 AM   #22
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Car has been "reprogrammed" to no avail, strangely enough non of my coding was lost!
This made no difference so it's time for a new TCB 2 unit which as mentioned before is fitted directly under the Shark Fin. . Currently waiting on BMW identifying and sending the correct part over. The Joys, still it felt superb jumping back in the 330d after 24hours with a 318d sport courtesy car :-)
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