[Colmsport]

I'm bracing myself for a 'chat' with the dealership about a warranty change on my wheels, seeing as it seems to be a very common occurrence. I've not got any signs of corrosion yet, but after a careless tyre fitter yesterday I'm sure I won't be far off....

I've got a small area of kerbing on the nsf wheel, which I've lacquered over to protect & my osr wheel has a stone chip near one of the wheel bolt holes, which I've also protected with lacquer. This wheel also had a scuff introduced on the centre bore yesterday when having a puncture repair.

Would be interested in hearing actual experiences on claiming under the warranty, successfully or not & the eventual outcome if you challenged the dealer decision.

Over to you....

[soulboy]

depends on which warranty you have and which dealer.
3 year usually no problem if no damage from kerbing.
if a used auc then probably no chance

[ioannisG]

Replaced mine at the end of the three year warranty period. It was an auc car but still had the original warranty running. Was not very straightforward as the warranty had expired a few days before the dealership sent the paperwork to BMW so they were trying to get out of it. A strongly worded email later and it was sorted. But yes, if only on AUC warranty it would be unlikely they would have replaced them.

[Panchoa]

They wont replace under AUC - i tried and the best i got was a 20% contribution towards new ones which i politely declined 😡

[IoWfan]

all four of my 403M's were replaced just before the end of the 3 year warranty.

- No hassle whatsoever. Done through the dealer where I bought the car as a 6-month old AUC ex-demonstrator.

In fact I had gone in to raise the issue on 3 wheels but the salesman who checked them out felt that the 4th was looking a bit ropey so he opted to replace all four!

[Danny Fireblade]

I’m currently sat in an unnamed dealership while my 442m’s are getting swapped over due to corrosion.

On a slightly different note, I really hate dealerships. They are retarded and I wonder how they manage to do business with their inept and shockingly bad customer service. 😡

[430GH]

Interested in this as well, just spotted the 2 rear wheels are showing signs car is 16 months old so shouldn't be an issue

[Novakbmw]

Originally Posted by Danny Fireblade

I’m currently sat in an unnamed dealership while my 442m’s are getting swapped over due to corrosion.

On a slightly different note, I really hate dealerships. They are retarded and I wonder how they manage to do business with their inept and shockingly bad customer service. 😡

Hmmm know what you mean but would be an alternative to a dealership

I don’t like dealerships nasty places or can be

[DarrenL_007]

Originally Posted by Danny Fireblade

IÂ’m currently sat in an unnamed dealership while my 442mÂ’s are getting swapped over due to corrosion.

On a slightly different note, I really hate dealerships. They are retarded and I wonder how they manage to do business with their inept and shockingly bad customer service. 😡

Just curious, but did you have any kerbing on any of the alloys being replaced?

[Danny Fireblade]

No kerbing, totally unmarked.

[Colmsport]

Originally Posted by Danny Fireblade

No kerbing, totally unmarked.

This is what I was trying to tease out in the thread, actual experiences of forum members where they've attempted to claim under the 3 year car warranty.

From my research, it seems that there are varying instances of success, with rumours that BMW are asking for contributions for any kerb damaged wheels even though corrosion is no where near the kerbing.

Would be good for people to know where they stand before approaching dealerships with corrosion issues.

Thanks for contributions so far.

[Novakbmw]

That is true pathetic how bmw relate a slight bit of kerbing around circumference to corrosion on centre cap and ask for contribution

[robbiep]

The problem is that an area of kerbing doesn't need to be anywhere near the area of corrosion - it's all to do with galvanitic reactions, and the chemistry of those reactions.

Some dealerships seem to take a more lenient view - especially if you bought the car new. If AUC then it seems to be less likely - but still entirely possible.

In my case, my AUC car had corrosion on all 4 wheels. One wheel had significant kerbing on it. The offer was to replace the other 3 wheels, FOC.

[robbiep]

Originally Posted by Novakbmw

That is true pathetic how bmw relate a slight bit of kerbing around circumference to corrosion on centre cap and ask for contribution

Not really. In the insurance industry, it's called 'betterment'. You are being put into a better position than you would have been in otherwise (you had kerbed the wheels, you now have non-kerbed wheels).

In such a case, it is entirely reasonable for a contribution to costs to be asked for.

[Bfc1882]

I had all 4 replaced with kerbing on a couple of them FOC. Car was coming up to 3 years old and didn't pay a penny. Would say it depends on the dealer as Marshall wanted a contribution but stratstone didn't

[Chas325]

I bought ours AUC and viewed before it was prepped. One wheel was kernes - 2/3 inches. It was November so we said don’t refurbish it and took it back in March and got all 4 replaced FOC no issues. Was in manufacturer warranty not auc warranty at that point

[Novakbmw]

Am I right in saying this corrosion should not happen in the first place ?

[robbiep]

Originally Posted by Novakbmw

Am I right in saying this corrosion should not happen in the first place ?

They are diamond cut alloys. They are prone to corrosion, no matter what manufacturer they're from, be if BMW, Ford or Ferrari - it's a vulnerability of the process.

[Colmsport]

What sort of contribution are people paying?

[JezzaA]

To get 3 wheels replaced I had to pay an hours labour, thought that was a decent enough deal when the car was still under the auc warranty.

[JMP001]

I had all four replaced outside of the 3 year warranty by almost 9 months.

I had kerbed at least two of them.

I have paid for the warranty extension but that clearly states that wheels aren't included.

Really impressed with BMW and my local dealer.

[JMP001]

I should add...

It cost me one hours labour and they gave me a two year warranty on the wheels.