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BMW 3-Series and 4-Series Forum (F30 / F32) | F30POST > 2012-2019 BMW 3 and 4-Series Forums > Regional Forums > UK > sytner v stratstone
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      07-20-2018, 06:02 AM   #1
soulboy
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sytner v stratstone

called at stratstone with alloy wheel corrosion still in warranty,blamed refurbished wheels from sytner!
went to sytner who laughed all wheels replaced,stratstone said the wheels were
not new!
anyone else had a similar,sytner said they have had a lot from stratstone with rejected warranty claims!
the car was brand new from sytner never had the wheels off!
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      07-20-2018, 06:19 AM   #2
330XDave
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Derby v Nottingham for a guess? Bought a E92 335i from Stratstone Derby a few years ago. Service was shocking from the off and my car had no end of problems in which every one was a battle with them even though it was under warranty. Sytner Nottingham on the other hand were much better.
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      07-20-2018, 06:21 AM   #3
SilverGrey
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Sytner vs Stratstone.

It's like being asked to pick your favourite from 2 dog turds.

In fairness, I've found Sytner to be better and have bought 3 new cars from them in the past, along with all servicing. Not needed wheels replacing but have had other warranty work done without any quibbles.

When choosing my current car, I rang Stratstone (as they were the closest dealer) to see if they could match a (lease company) quote. They said no, but rang back shortly afterwards and said come on in, so I thought there was a deal to be done. When it came down to talking numbers, they were nowhere near the figure I told them over the phone, so wasted my time. When I said 'no' I was virtually marched off the premises. Seeing the salesman's disappointed was oddly rewarding.
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