Need help with CPO 340i

les anderson · 01-03-2020, 07:48 AM

Quote:

Originally Posted by capt_slow

Demand to see the original CPO checklist for the car. It outlines every inspection item on the vehicle to ensure it meets the CPO spec. It should look like this

If you can prove that CPO document was falsified in any way, the dealer, the tech, and the managers will be in trouble.

At the very least it is gross negligence.

scottmoyer · 01-03-2020, 07:51 AM

My car was a CPO and had the wrong tire size installed in the front. The factory rear aspect ratio is a 40, where the front is a 45. The front tires on my car after CPO were a 40 series tire, which made the front end sit about 3/4" too low and a scraping hazard everywhere I went. I notified my salesman, and they replaced the front tires.

I don't think a BMW service center is any different than any other service center as I had my annual service completed and it was found that the dealer didn't change the oil or replace any of the filters. Again, I contacted my salesman and he made it right.

LFCpreet · 01-03-2020, 07:15 PM

Quote:

Originally Posted by Elvisfan

Have you seen the inspection sheet for the CPO? That would be interesting. Who puts smaller tires on a car? Who knows what internal damage may be done.
.

OK so after calling a couple times i got the CPO checklist, it has a couple things missing like the carfax, I know the car has an accident history and non of the body repair work is noted. Also it clearly says if there is non-bmw performance mod it disqualifies the car from CPO... any advise would be appreciated, this doesnt look good

AlpineX · 01-03-2020, 07:26 PM

So the tire size on the car is different than on the sheet?
I have seen a bunch of cars listed as cpo that have accident carfax, so not sure what initiates disqualification.

Was the car cpo or not? Missing a couple signatures.

LFCpreet · 01-03-2020, 07:29 PM

Quote:

Originally Posted by AlpineX

So the tire size on the car is different than on the sheet?
I have seen a bunch of cars listed as cpo that have accident carfax, so not sure what initiates disqualification.

Was the car cpo or not? Missing a couple signatures.

Yea car was purchased CPO, the fact this didn't catch the piggy back "non-BMW performance modification" does not qualify the car for CPO. 225/45/18 is what's listed and what was on the car but were wrong size.

PhizzurpF · 01-03-2020, 07:45 PM

The tire size should've immediately disqualified it. Anyway you can find the previous owner? Chances are they'd be willing to put in writing they supplied the tune. Not like they have any liability to the car anymore, as the dealer accepted it.

Pretty shady of the dealer IMO

amancuso · 01-03-2020, 08:05 PM

Quote:

Originally Posted by LFCpreet

Yea car was purchased CPO, the fact this didn't catch the piggy back "non-BMW performance modification" does not qualify the car for CPO. 225/45/18 is what's listed and what was on the car but were wrong size.

Those are correct for the front and is listed. The rears should be 255/40 18.

LFCpreet · 01-04-2020, 04:13 PM

Quote:

Originally Posted by chenry

would you kindly post a picture of the Dinan part in question

Here's the Dinan module they removed. So far I've left 3 messages for the GM and sales manager who orchestrated my sale over the past week and got nothing.

SMKN LS1 · 01-04-2020, 04:32 PM

If the dealership is not working with you on this, then i advise contacting your lawyer and making sure he/she agrees with your case. Have your lawyer send the dealership a letter stating what you want. Consider sending the same letter to BMW. Go from there.

esoj37 · 01-04-2020, 04:34 PM

Can they even sell a car as CPO that has been in an accident? I honestly don't know what the dealer can do to make it right. Technically, the car they sold you as a CPO, shouldn't be a CPO.

I believe they have to take the car back, but if you want to keep it they need to give it you some cash back, as the car is not a CPO. You could always contact an attorney, to see what your options might be from a legal standpoint.

Its a pretty shitty situation, you don't expect this kinda shit from a BMW dealer, maybe BMW NA should be made aware. I hope all works out for your, bro.

Also, if I personally were to keep the car I would get it checked out from a reliable indy shop. The car was sold back/lease returned to BMW with 10k miles, and it was also modded.

capt_slow · 01-04-2020, 05:20 PM

I agree that a lawyer should be involved. OP is getting the silent treatment as the dealer is probably trying to figure how to sort this mess out.

LFCpreet · 01-05-2020, 11:55 AM

I really appreciate all the insight, my plan is contact GM/sales manager Monday n try to get a conference call with both, outline the issues with the car I've had since day 1, how my local BMW refused to work on the car despite warranty, how the CPO checklist is an inconsistent representation of the car, and that I need them to come up with a solution.

( at this point the only way I keep the car is a refund for the difference between CPO and non CPO ~2,995, probably refinance my loan for the new amount I'd guess, and the m power kit to make up the difference in power compared to )

Or I get legal representation, return the car for a full refund including implied costs like insurance, and escalate the matter to BMW NA.

What do you all think?

chenry · 01-05-2020, 12:05 PM

I think you will be fighting a losing battle if you are fighting for your power to be restored (via a no cost MPPSK)

However I think you probably have a good argument that the car, do to its' prior modifications, could not/should not have been certified as CPO, and sold to you as such.

I would imagine with some involvement from BMW corp (or the dealer) you could simply return the car, get all your money back....and move on to another CPO BMW.

Good luck with whatever you end up pursuing - sorry this happened

esoj37 · 01-05-2020, 06:39 PM

Another thing to ask the dealer is if the original manufacturer's warranty is voided due to the Dinan piggyback. If you do decide to keep the car. However, being that its a 2016, the warranty will expire sometime this year, depending on the in service date of the car.

Momir13 · 01-06-2020, 10:15 AM

I thought if dinan parts are installed by a certified tech you don't lose your warranty from BMW? And did a will warranty their part and any failures caused by it on top of it ?

chenry · 01-06-2020, 11:02 AM

Quote:

Originally Posted by Momir13

I thought if dinan parts are installed by a certified tech you don't lose your warranty from BMW? And did a will warranty their part and any failures caused by it on top of it ?

some Dinan parts carry the warranty - these
particular dinan piggybacks do not

LFCpreet · 01-06-2020, 12:13 PM

Quote:

Originally Posted by chenry

Quote:

Originally Posted by Momir13

I thought if dinan parts are installed by a certified tech you don't lose your warranty from BMW? And did a will warranty their part and any failures caused by it on top of it ?

some Dinan parts carry the warranty - these
particular dinan piggybacks do not

Same I thought it might maintain warranty but it only applies to higher end Dinan parts and they have to be installed by an approved Dinan dealer, I've already called Dinan

AlpineX · 01-06-2020, 12:27 PM

If your plan is to return it (should be) I would discontinue driving it, even if that is uncomfortable temporarily.

Elvisfan · 01-06-2020, 12:45 PM

Quote:

Originally Posted by amancuso

Those are correct for the front and is listed. The rears should be 255/40 18.

I’m confused. The placard states the proper size. The CPO sheet shows the same size. You are saying the tires matched the CPO sheet. But they are the wrong size. Based on what?

zinner · 01-06-2020, 12:57 PM

Quote:

Originally Posted by LFCpreet

I’m justifying MPPSK as in it replacing the lost ~30-40 horsepower. I can live with the botched CPO. Re-Installing the piggyback voids the warranty...

The warranty is already voided once it was installed. Nothing can change that now.

les anderson · 01-06-2020, 12:59 PM

Couple of thoughts:

The first is that a lawyer should not be involved. They cost money, and are paid to recover damages. There has been very little "damage" done at this point, other than some lost time. Once you get a lawyer involved, they get a lawyer involved and it all goes to shit. They have more money and resources and since there are no damages, there is nothing to recover.

If they force you to keep the car, and will not allow an exchange now you are getting into a situation where legal assistance may be worthwhile. If you want to hire a lawyer specifically to send a threatening letter- that is an option too.

If you ask them to drop the CPO and reduce cost, they may do that but understand that they really will drop the CPO and you have no coverage after the factory warranty expires.

If I am you I am asking for the MPPK at no cost, or a drastically reduced, getting my new tires and moving on. That little Dinan box is a simple boost controller that has almost certainly done zero damage. Move on and enjoy the car.

Also keep in mind that they will not lose money on the car, so keep your expectations reasonable. A $3k refund + the MPPK is unrealistic IMO.

amancuso · 01-06-2020, 01:16 PM

Quote:

Originally Posted by Elvisfan

I’m confused. The placard states the proper size. The CPO sheet shows the same size. You are saying the tires matched the CPO sheet. But they are the wrong size. Based on what?

I am confused as well. I am assuming your question is aimed at the OP.

01-03-2020, 07:51 AM	#24
scottmoyer In the garage 62 Rep 100 Posts Drives: 2016 435i ZHP Join Date: Apr 2019 Location: Florida iTrader: (0)	My car was a CPO and had the wrong tire size installed in the front. The factory rear aspect ratio is a 40, where the front is a 45. The front tires on my car after CPO were a 40 series tire, which made the front end sit about 3/4" too low and a scraping hazard everywhere I went. I notified my salesman, and they replaced the front tires. I don't think a BMW service center is any different than any other service center as I had my annual service completed and it was found that the dealer didn't change the oil or replace any of the filters. Again, I contacted my salesman and he made it right. __________________ 2016 435i ZHP
	Appreciate 0 Quote

01-03-2020, 07:26 PM	#26
AlpineX Captain 247 Rep 776 Posts Drives: Diesel Join Date: Sep 2015 Location: US iTrader: (0)	So the tire size on the car is different than on the sheet? I have seen a bunch of cars listed as cpo that have accident carfax, so not sure what initiates disqualification. Was the car cpo or not? Missing a couple signatures.
	Appreciate 0 Quote

01-03-2020, 07:45 PM	#28
PhizzurpF Second Lieutenant 108 Rep 276 Posts Drives: BMW 328i x drive Join Date: May 2019 Location: MN iTrader: (0)	The tire size should've immediately disqualified it. Anyway you can find the previous owner? Chances are they'd be willing to put in writing they supplied the tune. Not like they have any liability to the car anymore, as the dealer accepted it. Pretty shady of the dealer IMO
	Appreciate 0 Quote

01-04-2020, 04:32 PM	#31
SMKN LS1 Enlisted Member 38 Rep 49 Posts Drives: 2024 M3 Comp xDrive Join Date: Nov 2016 Location: Chicago, IL iTrader: (0)	If the dealership is not working with you on this, then i advise contacting your lawyer and making sure he/she agrees with your case. Have your lawyer send the dealership a letter stating what you want. Consider sending the same letter to BMW. Go from there.
	Appreciate 0 Quote

01-04-2020, 04:34 PM	#32
esoj37 Lieutenant 156 Rep 461 Posts Drives: M2C 6MT Join Date: Feb 2017 Location: New Orleans iTrader: (12)	Can they even sell a car as CPO that has been in an accident? I honestly don't know what the dealer can do to make it right. Technically, the car they sold you as a CPO, shouldn't be a CPO. I believe they have to take the car back, but if you want to keep it they need to give it you some cash back, as the car is not a CPO. You could always contact an attorney, to see what your options might be from a legal standpoint. Its a pretty shitty situation, you don't expect this kinda shit from a BMW dealer, maybe BMW NA should be made aware. I hope all works out for your, bro. Also, if I personally were to keep the car I would get it checked out from a reliable indy shop. The car was sold back/lease returned to BMW with 10k miles, and it was also modded. __________________ HS S55 F87 MG B58 F30 - Gone MG N20 F30 - Gone Last edited by esoj37; 01-04-2020 at 04:39 PM..
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01-04-2020, 05:20 PM	#33
capt_slow Captain 556 Rep 906 Posts Drives: 2017 F31 328d Join Date: Oct 2013 Location: SoCal iTrader: (1) Garage List 2015 VW Golf SportW ... [0.00] 2017 BMW 328d xDriv ... [10.00] 2020 BMW i3 Rex [0.00]	I agree that a lawyer should be involved. OP is getting the silent treatment as the dealer is probably trying to figure how to sort this mess out. __________________ 2017 328d xDrive Sports Wagon: Estoril Blue, Black Sensatec, M-Sport Pkg 2020 i3 Rex: Capparis White, Giga World
	Appreciate 0 Quote

01-05-2020, 11:55 AM	#34
LFCpreet New Member 5 Rep 18 Posts Drives: BMW 340i Join Date: Jan 2020 Location: California iTrader: (0)	I really appreciate all the insight, my plan is contact GM/sales manager Monday n try to get a conference call with both, outline the issues with the car I've had since day 1, how my local BMW refused to work on the car despite warranty, how the CPO checklist is an inconsistent representation of the car, and that I need them to come up with a solution. ( at this point the only way I keep the car is a refund for the difference between CPO and non CPO ~2,995, probably refinance my loan for the new amount I'd guess, and the m power kit to make up the difference in power compared to ) Or I get legal representation, return the car for a full refund including implied costs like insurance, and escalate the matter to BMW NA. What do you all think?
	Appreciate 0 Quote

01-05-2020, 12:05 PM	#35
chenry Colonel 2358 Rep 2,964 Posts Drives: BMWs Join Date: Feb 2012 Location: SoCal Huntington Beach iTrader: (8)	I think you will be fighting a losing battle if you are fighting for your power to be restored (via a no cost MPPSK) However I think you probably have a good argument that the car, do to its' prior modifications, could not/should not have been certified as CPO, and sold to you as such. I would imagine with some involvement from BMW corp (or the dealer) you could simply return the car, get all your money back....and move on to another CPO BMW. Good luck with whatever you end up pursuing - sorry this happened
	Appreciate 0 Quote

01-05-2020, 06:39 PM	#36
esoj37 Lieutenant 156 Rep 461 Posts Drives: M2C 6MT Join Date: Feb 2017 Location: New Orleans iTrader: (12)	Another thing to ask the dealer is if the original manufacturer's warranty is voided due to the Dinan piggyback. If you do decide to keep the car. However, being that its a 2016, the warranty will expire sometime this year, depending on the in service date of the car. __________________ HS S55 F87 MG B58 F30 - Gone MG N20 F30 - Gone
	Appreciate 0 Quote

01-06-2020, 10:15 AM	#37
Momir13 Private First Class 40 Rep 159 Posts Drives: 14 335i xdrive Join Date: Jul 2019 Location: Austin iTrader: (0)	I thought if dinan parts are installed by a certified tech you don't lose your warranty from BMW? And did a will warranty their part and any failures caused by it on top of it ?
	Appreciate 0 Quote

01-06-2020, 12:27 PM	#40
AlpineX Captain 247 Rep 776 Posts Drives: Diesel Join Date: Sep 2015 Location: US iTrader: (0)	If your plan is to return it (should be) I would discontinue driving it, even if that is uncomfortable temporarily.
	Appreciate 0 Quote

01-06-2020, 12:59 PM	#43
les anderson Second Lieutenant 146 Rep 201 Posts Drives: 340i Join Date: Jan 2019 Location: Miami iTrader: (0)	Couple of thoughts: The first is that a lawyer should not be involved. They cost money, and are paid to recover damages. There has been very little "damage" done at this point, other than some lost time. Once you get a lawyer involved, they get a lawyer involved and it all goes to shit. They have more money and resources and since there are no damages, there is nothing to recover. If they force you to keep the car, and will not allow an exchange now you are getting into a situation where legal assistance may be worthwhile. If you want to hire a lawyer specifically to send a threatening letter- that is an option too. If you ask them to drop the CPO and reduce cost, they may do that but understand that they really will drop the CPO and you have no coverage after the factory warranty expires. If I am you I am asking for the MPPK at no cost, or a drastically reduced, getting my new tires and moving on. That little Dinan box is a simple boost controller that has almost certainly done zero damage. Move on and enjoy the car. Also keep in mind that they will not lose money on the car, so keep your expectations reasonable. A $3k refund + the MPPK is unrealistic IMO.
	Appreciate 0 Quote