Tyres

chiefy · 02-10-2019, 07:41 AM

I recently sold a pair of new PIRELLI 20in
225/35 R20 Which I had bought new from BMW but never put them on the car. Now the car is sold I ended up selling them on eBay. Anyway after 4 weeks I get the following reply from the buyer. What can I do to help him? I'm surprised BMW have mentioned this!!!

Reply from buyer:
"Bmw won't fit these as they think they're counterfeit?

What should I tell them? As I know no idea

Thanks"

kitster · 02-10-2019, 07:49 AM

Quote:

Originally Posted by chiefy

I recently sold a pair of new PIRELLI 20in
225/35 R20 Which I had bought new from BMW but never put them on the car. Now the car is sold I ended up selling them on eBay. Anyway after 4 weeks I get the following reply from the buyer. What can I do to help him? I'm surprised BMW have mentioned this!!!

Reply from buyer:
"Bmw won't fit these as they think they're counterfeit?

What should I tell them? As I know no idea

Thanks"

Didn't know BMW were sold with 225 on a 20" rim, what car was this tyre intended for??

soulboy · 02-10-2019, 07:49 AM

prove it with evidence

chiefy · 02-10-2019, 07:51 AM

Quote:

Originally Posted by kitster

Quote:

Originally Posted by chiefy

I recently sold a pair of new PIRELLI 20in
225/35 R20 Which I had bought new from BMW but never put them on the car. Now the car is sold I ended up selling them on eBay. Anyway after 4 weeks I get the following reply from the buyer. What can I do to help him? I'm surprised BMW have mentioned this!!!

Reply from buyer:
"Bmw won't fit these as they think they're counterfeit?

What should I tell them? As I know no idea

Thanks"

Didn't know BMW were sold with 225 on a 20" rim, what car was this tyre intended for??

There for 405 performance wheels fronts

chiefy · 02-10-2019, 07:52 AM

Quote:

Originally Posted by soulboy

prove it with evidence

I don't have a copy of the receipt

sensible · 02-10-2019, 07:54 AM

Tell the buyer the approximate date, purchase price and dealer that you bought them from. His advising dealer can always make an enquiry with the place you purchased them from.

kitster · 02-10-2019, 07:57 AM

Quote:

Originally Posted by chiefy

Quote:

Originally Posted by kitster

Quote:

Originally Posted by chiefy

I recently sold a pair of new PIRELLI 20in
225/35 R20 Which I had bought new from BMW but never put them on the car. Now the car is sold I ended up selling them on eBay. Anyway after 4 weeks I get the following reply from the buyer. What can I do to help him? I'm surprised BMW have mentioned this!!!

Reply from buyer:
"Bmw won't fit these as they think they're counterfeit?

What should I tell them? As I know no idea

Thanks"

Didn't know BMW were sold with 225 on a 20" rim, what car was this tyre intended for??

There for 405 performance wheels fronts

Doh ignore me!!! It seemed a bit small cos the fronts on the G Series is 245!!

kitster · 02-10-2019, 08:00 AM

Quote:

Originally Posted by soulboy

prove it with evidence

Send him this, from BMW website

robbiep · 02-10-2019, 08:29 AM

I'd suspect that it's the buyer trying it on, hoping to force a partial refund out of you.

As such, I'd drop them a line, explaining that if they believe the tyres are fakes, then send them back to you, and once received and checked you'll issue them a full refund.

muffking · 02-10-2019, 08:47 AM

My first thought was "It's ebay, cover your arse".
Make sure that you're past the 4 weeks that the buyer can claim through ebay for and ask the buyer to elaborate on what made the garage suspect that the tyres aren't genuine, then take it from there.
Maybe ask the place you bought them from if they have a record of the sale.

chiefy · 02-10-2019, 08:50 AM

Thanks for the advise I've found the transaction from my statements so will get a copy of the receipt tomorrow from BMW

Wills2 · 02-10-2019, 09:03 AM

Just another ebay chancer, ignore him.

muffking · 02-10-2019, 09:10 AM

Quote:

Originally Posted by Wills2

Just another ebay chancer, ignore him.

If it is a chancer then I wouldn't ignore them. Delay them to put them past the deadline to make a claim.

A13x · 02-10-2019, 12:07 PM

Sorry to jump in like this but this is ebay, the buyer ALWAYS WINs!!!

If the buyer is not happy they can still claim it back after this period as they have began communication with you.

You can either gamble and hope the buyer cant be bothered with the whole claim OR just ask for them back.

its likely the buyer has bought them had a change of mind for some reason and then wanted their money back. or they could have switched your tyres for some other ones that are fake etc.

Sometimes its not worth the hassle of possible comeback later on down the line. some people can be buggers

02-10-2019, 07:41 AM	#1
chiefy Captain 18 Rep 156 Posts Drives: BMW 330d M Sport Join Date: Oct 2013 Location: Glasgow iTrader: (0)	Tyres I recently sold a pair of new PIRELLI 20in 225/35 R20 Which I had bought new from BMW but never put them on the car. Now the car is sold I ended up selling them on eBay. Anyway after 4 weeks I get the following reply from the buyer. What can I do to help him? I'm surprised BMW have mentioned this!!! Reply from buyer: "Bmw won't fit these as they think they're counterfeit? What should I tell them? As I know no idea Thanks"
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02-10-2019, 07:49 AM	#3
soulboy Private 19 Rep 99 Posts Drives: 420i msport x drive auto Join Date: Oct 2015 Location: tickhill iTrader: (0)	prove it with evidence
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02-10-2019, 07:54 AM	#6
sensible Lieutenant Colonel 810 Rep 1,705 Posts Drives: BMW 420i M-Sport Gran Coupe Join Date: Aug 2015 Location: West Midlands UK iTrader: (0)	Tell the buyer the approximate date, purchase price and dealer that you bought them from. His advising dealer can always make an enquiry with the place you purchased them from.
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02-10-2019, 08:29 AM	#9
robbiep Brigadier General 1983 Rep 3,216 Posts Drives: VW e-Golf ! Join Date: Dec 2013 Location: North Wales, UK iTrader: (0)	I'd suspect that it's the buyer trying it on, hoping to force a partial refund out of you. As such, I'd drop them a line, explaining that if they believe the tyres are fakes, then send them back to you, and once received and checked you'll issue them a full refund.
	Appreciate 0 Quote

02-10-2019, 08:47 AM	#10
muffking Regular user 224 Rep 965 Posts Drives: F30 330D M-Sport Auto Join Date: Sep 2010 Location: Lincs. UK iTrader: (3) Garage List 2014 BMW 330D [0.00] 2006 Honda CBR1000R ... [0.00]	My first thought was "It's ebay, cover your arse". Make sure that you're past the 4 weeks that the buyer can claim through ebay for and ask the buyer to elaborate on what made the garage suspect that the tyres aren't genuine, then take it from there. Maybe ask the place you bought them from if they have a record of the sale. __________________
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02-10-2019, 08:50 AM	#11
chiefy Captain 18 Rep 156 Posts Drives: BMW 330d M Sport Join Date: Oct 2013 Location: Glasgow iTrader: (0)	Thanks for the advise I've found the transaction from my statements so will get a copy of the receipt tomorrow from BMW
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02-10-2019, 09:03 AM	#12
Wills2 Barge driver 8656 Rep 12,425 Posts Drives: 730d Join Date: Aug 2014 Location: UK iTrader: (0)	Just another ebay chancer, ignore him. __________________ 730d/Z4C
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02-10-2019, 12:07 PM	#14
A13x Private First Class 14 Rep 129 Posts Drives: BMW Join Date: Jan 2012 Location: .. iTrader: (0)	Sorry to jump in like this but this is ebay, the buyer ALWAYS WINs!!! If the buyer is not happy they can still claim it back after this period as they have began communication with you. You can either gamble and hope the buyer cant be bothered with the whole claim OR just ask for them back. its likely the buyer has bought them had a change of mind for some reason and then wanted their money back. or they could have switched your tyres for some other ones that are fake etc. Sometimes its not worth the hassle of possible comeback later on down the line. some people can be buggers
	Appreciate 0 Quote