Connected Drive Renewal

TheUltimateDrivingManiac · 10-25-2017, 01:03 PM

That's kinda funny.

I've decided to add my wife as an additional driver, but that changed both drivers to her and I cannot change it back

canadian33 · 10-25-2017, 03:00 PM

Quote:

Originally Posted by TheUltimateDrivingManiac

That's kinda funny.

I've decided to add my wife as an additional driver, but that changed both drivers to her and I cannot change it back

Hey, are you getting an error message or something that prevents you from changing the primary driver back?

bavaddict · 10-25-2017, 03:31 PM

Is everyone able to access the link? I tried the link posted but getting 404'd on any PC/Phone I have tried so far.

What gives?

canadian33 · 10-25-2017, 03:38 PM

Quote:

Originally Posted by bavaddict

Is everyone able to access the link? I tried the link posted but getting 404'd on any PC/Phone I have tried so far.

What gives?

There is a cache issue with BMW.ca right now, but it should be fixed within the next hour or so.

In the mean time when you get the 404 error message if you hit refresh or back it should take you to the login screen.

bavaddict · 10-25-2017, 03:44 PM

Quote:

Originally Posted by canadian33

There is a cache issue with BMW.ca right now, but it should be fixed within the next hour or so.

In the mean time when you get the 404 error message if you hit refresh or back it should take you to the login screen.

Sorry, I should have mentioned that I refreshed the page and attempted to go "back" but no cigar.

Nevertheless, I will check back in few days since I am not in rush. Just a bit excited to see the portal

Thanks for all your efforts. Hope you have a big fat bonus on its way

Arthurrs · 10-25-2017, 06:04 PM

Well I tried registering Connected Drive, and ended up on this page. I guess I need to contact my local dealer to finish the process? I can still log into the My BMW portal.

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minitechnicus · 10-26-2017, 08:12 AM

Quote:

Originally Posted by Arthurrs

Well I tried registering Connected Drive, and ended up on this page. I guess I need to contact my local dealer to finish the process? I can still log into the My BMW portal.

Attachment 1711314

It happened to me. I assume you already registered your car for use with BMW Remote application. If this is correct then try to login with the userid/password you used when signed up for BMW Remote. It did work for me

Cheers

canadian33 · 10-26-2017, 08:45 AM

Quote:

Originally Posted by Arthurrs

Well I tried registering Connected Drive, and ended up on this page. I guess I need to contact my local dealer to finish the process? I can still log into the My BMW portal.

Attachment 1711314

Because of security concerns, you cannot register a new ConnectedDrive account if there is an existing account on file. Reason being is we need to validate the ownership change, which has to be done by a retailer.

If you have an existing Connecteddrive username that you use for the BMW Remote app, then you do not need to register. You simply use the same username and password from the remote app to log into the store.

DrifterX · 10-26-2017, 12:07 PM

Really nice to see this available. canadian33, I really like the fact that you are communicating it through this community.

Only problem I see is my car picture shown in the ConnectedDrive account is a Sport Line 340i with Estoril Blue.

The "My BMW" account shows it correctly in M Sport with the right wheels, active LED headlights and all my other options.

Would be nice to see pricing of services even before the within 3 months of expiry in this portal. I personally have no idea how much it would be to renew my ConnectedDrive account.

canadian33 · 10-26-2017, 01:26 PM

Quote:

Originally Posted by DrifterX

Really nice to see this available. canadian33, I really like the fact that you are communicating it through this community.

Only problem I see is my car picture shown in the ConnectedDrive account is a Sport Line 340i with Estoril Blue.

The "My BMW" account shows it correctly in M Sport with the right wheels, active LED headlights and all my other options.

Would be nice to see pricing of services even before the within 3 months of expiry in this portal. I personally have no idea how much it would be to renew my ConnectedDrive account.

Hi DrifterX

The ConnectedDrive portal is pulling the car images from a different database and we don't have VIN decoding for a option specific look.

Because of resource restrictions with the project, we went with the correct model and colour and not the VIN decoding. This is something that we will look to add a later point in time.

In terms of the pricing, this is something that we can look at adding or making visible even if the car is not eligible for a renewal with a future release or update. There were specific business rules that came into play as to when to show and not show pricing.

Hypermile · 10-26-2017, 04:02 PM

Why don't I see any info for my in-vehicle wifi service? It would be great to see my bandwidth limit and usage.

canadian33 · 10-26-2017, 04:14 PM

Quote:

Originally Posted by Hypermile

Why don't I see any info for my in-vehicle wifi service? It would be great to see my bandwidth limit and usage.

The Wi-Fi hotspot service is provided directly through AT&T. This is why when you renew it is done through the AT&T portal and also why we don't have any data related to bandwith or usage.

When we implement the new Connected app in 2018 we can look to see if this can be integrated into the app.

TheBingoBalls · 10-26-2017, 08:56 PM

No news from ASAP but will Canadian users be able to download CarPlay like they can in the U.S.? I have no real interest in using it but if I could easily download it for whatever price BMW would charge, I would like to play around with the functionality.

larrylam646 · 10-27-2017, 05:16 AM

Hi Canadian33,

Will we be migrating from BMW Connected Classic and My BMW Remote US applications to the new BMW Connected app (https://itunes.apple.com/us/app/bmw-...7277146?mt=8)?

Thank you

Larry

canadian33 · 10-27-2017, 09:04 AM

Quote:

Originally Posted by TheBingoBalls

No news from ASAP but will Canadian users be able to download CarPlay like they can in the U.S.? I have no real interest in using it but if I could easily download it for whatever price BMW would charge, I would like to play around with the functionality.

If you log into the ConnectedDrive portal and your vehicle is eligible, the CarPlay upgrade will show up.

If the CarPlay option is there, you can purchase it and it will be available in the vehicle.

You will need to unpair and re-pair your phone to enable to functionality.

Regards,

canadian33 · 10-27-2017, 09:05 AM

Quote:

Originally Posted by larrylam646

Hi Canadian33,

Will we be migrating from BMW Connected Classic and My BMW Remote US applications to the new BMW Connected app (https://itunes.apple.com/us/app/bmw-...7277146?mt=8)?

Thank you

Larry

Timeline is mid 2018 when we can introduce the new Connected app to Canada.

joemulder · 10-28-2017, 09:12 PM

thanks.now waiting for the new app to be available in Canada
can't wait.

TheBingoBalls · 10-29-2017, 01:54 PM

Quote:

Originally Posted by canadian33

Quote:

Originally Posted by TheBingoBalls

No news from ASAP but will Canadian users be able to download CarPlay like they can in the U.S.? I have no real interest in using it but if I could easily download it for whatever price BMW would charge, I would like to play around with the functionality.

If you log into the ConnectedDrive portal and your vehicle is eligible, the CarPlay upgrade will show up.

If the CarPlay option is there, you can purchase it and it will be available in the vehicle.

You will need to unpair and re-pair your phone to enable to functionality.

Regards,

Anyone know what the requirements are for CarPlay? I thought it would be available but I don't have the option and the only option I don't have for my car is the smartphone one and if I got that I would already have CarPlay and would not need to download it.

TheUltimateDrivingManiac · 10-29-2017, 02:16 PM

Quote:

Originally Posted by TheBingoBalls

Anyone know what the requirements are for CarPlay? I thought it would be available but I don't have the option and the only option I don't have for my car is the smartphone one and if I got that I would already have CarPlay and would not need to download it.

The only requirement according to BMW.de configurator is a navigation system.

TheBingoBalls · 10-29-2017, 03:05 PM

Quote:

Originally Posted by TheUltimateDrivingManiac

The only requirement according to BMW.de configurator is a navigation system.

As far as I know, I thought all you needed was ConnectedDrive (subscription) but logging into the portal, there is no option to download it. All I get is the message saying I can't renew any services until 3 months before service expires - unless I'm looking in the wrong place.

TheUltimateDrivingManiac · 10-29-2017, 04:08 PM

Quote:

Originally Posted by TheBingoBalls

As far as I know, I thought all you needed was ConnectedDrive (subscription) but logging into the portal, there is no option to download it. All I get is the message saying I can't renew any services until 3 months before service expires - unless I'm looking in the wrong place.

It's from factory configuration point of view - what options are required by factory to order/install Apple CarPlay.

BMW Canada can have different view on this.

TheBingoBalls · 10-29-2017, 04:23 PM

Quote:

Originally Posted by TheUltimateDrivingManiac

It's from factory configuration point of view - what options are required by factory to order/install Apple CarPlay.

BMW Canada can have different view on this.

Canada is simple: Smartphone Connectivity Package (requires Premium Package Enhanced which I have) hence my confusion. In the U.S. it's a bit different as they're more free with individual options so you have to see which options/packages are required to retrofit or add other options later but in Canada, we have everything pretty much bundled into packages so a lot more clear cut.

10-25-2017, 01:03 PM	#111
TheUltimateDrivingManiac Freude am Fahren. 835 Rep 1,287 Posts Drives: F15 X5 xDrive35i Join Date: Jul 2009 Location: Toronto, Ontario iTrader: (0) Garage List 2020 BMW F900R [0.00] 2016 BMW X5 xDrive35i [0.00]	That's kinda funny. I've decided to add my wife as an additional driver, but that changed both drivers to her and I cannot change it back __________________ Freude am Fahren.
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10-25-2017, 03:31 PM	#113
bavaddict Lieutenant 51 Rep 443 Posts Drives: F32 435i MPerf Edit Join Date: May 2010 Location: East Coast iTrader: (0)	Is everyone able to access the link? I tried the link posted but getting 404'd on any PC/Phone I have tried so far. What gives?
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10-25-2017, 06:04 PM	#116
Arthurrs Second Lieutenant 92 Rep 267 Posts Drives: 2017 430i xdrive Gran Coupe Join Date: Jan 2016 Location: Canada iTrader: (0)	Well I tried registering Connected Drive, and ended up on this page. I guess I need to contact my local dealer to finish the process? I can still log into the My BMW portal. __________________ 2017 430ix Gran Coupe
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10-26-2017, 12:07 PM	#119
DrifterX Major 514 Rep 1,055 Posts Drives: 2016 340i M Sport 6MT+RWD Join Date: Sep 2014 Location: Toronto, Ontario iTrader: (1) Garage List 2017 Hyundai IONIQ ... [0.00] 2016 BMW 340i M Sport [0.00]	Really nice to see this available. canadian33, I really like the fact that you are communicating it through this community. Only problem I see is my car picture shown in the ConnectedDrive account is a Sport Line 340i with Estoril Blue. The "My BMW" account shows it correctly in M Sport with the right wheels, active LED headlights and all my other options. Would be nice to see pricing of services even before the within 3 months of expiry in this portal. I personally have no idea how much it would be to renew my ConnectedDrive account. __________________ 2016 Estoril Blue II 340i M Sport \| ///MPPSK \| 6MT \| RWD \| Fully Loaded BM3 Stage 2+ 93 \| B58TU HPFP \| VRSF v2 Catted Downpipe \| 550i Clutch
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10-26-2017, 04:02 PM	#121
Hypermile First Lieutenant 50 Rep 308 Posts Drives: 2017 F31 328d xDrive M-S M-P Join Date: Jun 2017 Location: Toronto, Ontario iTrader: (0)	Why don't I see any info for my in-vehicle wifi service? It would be great to see my bandwidth limit and usage.
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10-26-2017, 08:56 PM	#123
TheBingoBalls Brigadier General 3821 Rep 4,660 Posts Drives: BMW Join Date: Mar 2011 Location: Toronto, Ontario iTrader: (1) Garage List 2018 F36 BMW 440i x ... [0.00]	No news from ASAP but will Canadian users be able to download CarPlay like they can in the U.S.? I have no real interest in using it but if I could easily download it for whatever price BMW would charge, I would like to play around with the functionality.
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10-27-2017, 05:16 AM	#124
larrylam646 Lieutenant 371 Rep 464 Posts Drives: 2020 M340i xDrive Join Date: Jul 2015 Location: Ottawa iTrader: (2)	BMW Connected? Hi Canadian33, Will we be migrating from BMW Connected Classic and My BMW Remote US applications to the new BMW Connected app (https://itunes.apple.com/us/app/bmw-...7277146?mt=8)? Thank you Larry __________________ 2020 Black Sapphire M340iX 2014 Estoril Blue 435iX - sold
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10-28-2017, 09:12 PM	#127
joemulder Private 13 Rep 76 Posts Drives: bmw 535xi Join Date: Dec 2016 Location: toronto iTrader: (0)	thanks.now waiting for the new app to be available in Canada can't wait. __________________ I am new here. Thank you for your help!!!
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