[Ladhaan]

Originally Posted by munna

canadian33 , in the connected app, I see a new entry called "Transmission Mode: Event Based" in the Enabled Features list. Any insight into what that is or does?

Also, any update on when we can see Skype for Business integration?

I see the “transmission mode: event based” as well. Wonder what it is?

[Zxion]

Hi all,

I recently bought a new 2019 x5 in Calgary, Canada.
It has been 3 weeks since i had the car but my app installed in my iohone XS Max says my car is still at the dealership.
I checked and notced that the app has not been updated since December 13, 2018.

How do i make the app to update?

[canadian33]

Originally Posted by Zxion

Hi all,

I recently bought a new 2019 x5 in Calgary, Canada.
It has been 3 weeks since i had the car but my app installed in my iohone XS Max says my car is still at the dealership.
I checked and notced that the app has not been updated since December 13, 2018.

How do i make the app to update?

In the iDrive menu make sure that you have enabled vehicle tracking. There is a privacy section, where you can accept and enable this.


Then from in the Connected App when you go into destination, and click on the circle with an arrow icon this will update the vehicles location.

Hope that helps

[Ladhaan]

Originally Posted by canadian33

In the iDrive menu make sure that you have enabled vehicle tracking. There is a privacy section, where you can accept and enable this.


Then from in the Connected App when you go into destination, and click on the circle with an arrow icon this will update the vehicles location.

Hope that helps

Hey canadian33! What is transmission mode: event based? I saw this pop up a few weeks ago, and have no idea what it is.

[-cj-]

Likely means that there needs to be an event for the car to send an update.

[Sepehrian]

Hi all,
I got my X1 2018 almost 2 weeks ago.
At the beginning when I was trying to use the app, the only thing that was working was the updated location of the car. but other information like status of doors or mileage was not updated and it shows last day of update as 13 December 2018 where it was in dealership.
So I tried to remove the car from my account in connected drive website and add it again so it might solve the problem.
Now it says that a 6 digit code is sent to the car. But there is no “ message” options in the car where I can find the code.
Does anyone know what should I do?

[Spielzeugauto]

Still waiting for Android app... 😴

[McQueen2014]

Originally Posted by Spielzeugauto

Still waiting for Android app...

Yup... still waiting... The post purchase services from BMW with regards to the tech side of things have been eye opening.

:

[rogermach5]

Hi Canadian33,

Is there any update on the Stock Market Widget?

It has stopped working quite some time ago.

Is there any timeframe as as of when it will be fixed? Or has this widget been dropped for good?

[Hybrid330e]

Originally Posted by Ladhaan

Hey canadian33! What is transmission mode: event based? I saw this pop up a few weeks ago, and have no idea what it is.

I have a 330e (hybrid) and i noticed that after this change the car will only update it's status with the connecteddrive server (or my app) if an event happens (car is fully charged, car gets locked, unlocked etc). That means that i cannot use the connected app to check my battery status anymore.

canadian33 is there a way to change the transmission mode?

[canadian33]

Originally Posted by Huck_it!

I have a 330e (hybrid) and i noticed that after this change the car will only update it's status with the connecteddrive server (or my app) if an event happens (car is fully charged, car gets locked, unlocked etc). That means that i cannot use the connected app to check my battery status anymore.

canadian33 is there a way to change the transmission mode?

There is a new version of the Connected App that just came out today (V10.1). I would recommend updating.

Also update ConnectedDrive services in the vehicle.

The information in the app is triggered by a Last State Call (LSC). LSC is updated when you shut the vehicle off.

[bubbahead]

iPad iOS says ‘ this app requires features not available on this device’.

Any solution ?

[canadian33]

Originally Posted by bubbahead

iPad iOS says ‘ this app requires features not available on this device’.

Any solution ?

It looks like you need to have wifi+cellular to use the Connected App on an iPad.

You can see the requirement in the iTunes Store under the Connected App information section.

[bimmerdriver2]

Is there any news on the updated app for android?

[canadian33]

Originally Posted by bimmerdriver2

Is there any news on the updated app for android?

We hope to be able to launch Android around July 2019.

[TheMooseMan]

Originally Posted by canadian33

We hope to be able to launch Android around July 2019.

I don't blame you, but BMW: new connected Android app ONLY IN JULY? What a joke!

What about users like me, here in Canada, that can't log in on the current version of the app? It used to work ok, despite the total lack of features compared to the iOS app or the Android app in the US, but out of nowhere my account was logged out and now I get an "unexpected error" when I try to log in - despite the fact that I can log in just fine on the connected drive website.
I've already cleaned the app cache, re-installed, updated the connected services on the car... nothing. The app is just useless right now.

It's a shame Canadian customers don't get the same features on Android compared to iOS users or Android users in the US. Now it's even worse as the current app simply does not work (at least for some people, just check the latest comments at the Play Store).

[munna]

[QUOTE=TheMooseMan;


It's a shame Canadian customers don't get the same features on Android compared to iOS users or Android users in the US. Now it's even worse as the current app simply does not work (at least for some people, just check the latest comments at the Play Store).[/QUOTE]

I can understand your frustration. But, the iOS connected app is pretty lame as well. I don't think you are missing much. BMW is a car company (and they do that well), they just have no clue how to build proper software

[TheMooseMan]

Originally Posted by munna

I can understand your frustration. But, the iOS connected app is pretty lame as well. I don't think you are missing much. BMW is a car company (and they do that well), they just have no clue how to build proper software

I definitely get it. I have read many comments about the iOS app too and although it has bugs, it seems to work better than the Android app (here in Canada). Most importantly, it has way more useful and important features that the archaic Android app - again, in Canada - does not have like checking the status of doors, hood and trunk plus the remote 3D view works on iOS and is not available on the Android app.

I understand BMW is a car company and yes, they excell on it! But it's not an excuse to have such an awful mobile app as they do advertise the mobile app and its features. I don't regret buying a BMW and even if they didn't offer a mobile app I would buy it, but as they promote the app and the features you get... well, deliver them.

[The Reverend]

How long does it take for the confirmation code to arrive? No code has arrived in the Messages folder in my car so I can't confirm my vehicle. Used the app to "re-send code" but still nothing. Any ideas?

[canadian33]

Originally Posted by The Reverend

How long does it take for the confirmation code to arrive? No code has arrived in the Messages folder in my car so I can't confirm my vehicle. Used the app to "re-send code" but still nothing. Any ideas?

Code should be instant, assuming that the car has a network signal.

You can trigger a new code, but if your not receiving the code, send me a PM with the last 7 of VIN and email used for your ConnectedDrive account, and we can look into it further.

[canadian33]

Originally Posted by TheMooseMan

I don't blame you, but BMW: new connected Android app ONLY IN JULY? What a joke!

What about users like me, here in Canada, that can't log in on the current version of the app? It used to work ok, despite the total lack of features compared to the iOS app or the Android app in the US, but out of nowhere my account was logged out and now I get an "unexpected error" when I try to log in - despite the fact that I can log in just fine on the connected drive website.
I've already cleaned the app cache, re-installed, updated the connected services on the car... nothing. The app is just useless right now.

It's a shame Canadian customers don't get the same features on Android compared to iOS users or Android users in the US. Now it's even worse as the current app simply does not work (at least for some people, just check the latest comments at the Play Store).

Can you please check if you can log in now? I have been told that the issue is fixed for the Android Remote App

[TheMooseMan]

Originally Posted by canadian33

Can you please check if you can log in now? I have been told that the issue is fixed for the Android Remote App

Last night I tried again and, this time, was able to log in. It seems like a huge outage happened and I'm hearing/reading people complaining that 3D remote view is broken now... well, for those who have access to the feature (iOS app, Android in the US). I wonder what the heck is going on on the backend.