[NTG88]

Originally Posted by IK6SPEED

Go back to Dealer and have them show you.

Salesman should have paired phone for you.

The phone pairs, everything works. It just doesn’t show on the list, it just says connecting forever when you click “add new phone” even though it’s already connected. That’s my issue, not that I don’t know how to pair a phone to the car.

[IK6SPEED]

Originally Posted by NTG88

The phone pairs, everything works. It just doesn’t show on the list, it just says connecting forever when you click “add new phone” even though it’s already connected. That’s my issue, not that I don’t know how to pair a phone to the car.

And they can reset it.

[Logicoeur]

Originally Posted by NTG88

Even if all the slots are blank? I just bought the car from the dealer yesterday, and I’m assuming they reset everything cuz all the slots are empty. So my phone connecting would technically be the “1st” phone to show. And if that’s the case then I’m kinda outta luck cuz the car has had previous owners

Yes. The phone with the emoji in the name won't show up as a paired device. Maybe ISTA can see it, but I never tried that. For me it was working for months and then it wasn't. So I knew it had to be someone that was in the car with me.

[NTG88]

Originally Posted by Logicoeur

Yes. The phone with the emoji in the name won't show up as a paired device. Maybe ISTA can see it, but I never tried that. For me it was working for months and then it wasn't. So I knew it had to be someone that was in the car with me.

well since I bought the car used, if there was phone with an emoji in the name from the previous owner that caused this, I don’t have access to it, so I guess I’m stuck I’ve tried looking up a factory reset for the entire computer but there doesn’t seem to be one. Guess I’ll have to take it in

[NTG88]

Originally Posted by Logicoeur

Yes. The phone with the emoji in the name won't show up as a paired device. Maybe ISTA can see it, but I never tried that. For me it was working for months and then it wasn't. So I knew it had to be someone that was in the car with me.

Just as an update. After weeks of research and forum hopping, I found out the only way you CAN delete the Bluetooth data and basically start over via ISTA. I’ve never used the software and I’m hesitant cuz I don’t want to mess anything else up. But at least I know there’s a DIY solution

[Wedelthomas]

Had same issue with a f30 320i (Latin America vehicle) we don’t have much support here and after pairing with my daughter’s iPhone I had the same issue. Phone worked for streaming music but not for phone calls from the car. List usen telephone showed 4 empty slots but phone showed under BT music streaming. Asked my daughter if she had any emojis on her phone name and SHE DID!!! 2 of them!. After removing them and re-pairing her phone everything went back to normal and recover my car’s phone capabilities!!!!!

At the dealer they had no idea about the issue and I thought I was never gettting phone capabilities back, this thread saved me!

marmit2017 You saved me!!! Thank you!!!!

[Mr. Shredder]

OK, kudos to marmit2017! - as I believe that is where credit is due from what I can see from this post anyway.

We had a small group (just immediate family) that would have been able to connect their phone to the car. After asking what the phone names were for everyone, we found one of the phones had three teardrop emoji's in the phone name. We renamed that phone and we just went out to the car and all problems were resolved.

Nice catch, would have NEVER thought to think this was traceable back to a phone name.

[james0254]

Hi All, Has anyone found a solution if you are unable to connect the phone with the emoji in the name as I don't have access to that phone.
Thanks
James

[thatmikeyouknow]

Originally Posted by james0254

Hi All, Has anyone found a solution if you are unable to connect the phone with the emoji in the name as I don't have access to that phone.
Thanks
James

Hey,

I'm also having a similar issue.

My phone (Samsung Note10+ 5G) and car (2014 F30 320d) are doing the same thing; my car says 'Connecting...' but my phone says it is fully connected, my car recognises my signal, if I go into 'Contacts' it displays them with the BT symbol next to them, but if I go to into the phone bit it tells me to connect.

How is this a thing in 2021?? Thankfully, if this is the only issue I have with the car, I'll still be at a 15/10 level of happiness with it.

[Ashhong]

Originally Posted by thatmikeyouknow

Hey,

I'm also having a similar issue.

My phone (Samsung Note10+ 5G) and car (2014 F30 320d) are doing the same thing; my car says 'Connecting...' but my phone says it is fully connected, my car recognises my signal, if I go into 'Contacts' it displays them with the BT symbol next to them, but if I go to into the phone bit it tells me to connect.

How is this a thing in 2021?? Thankfully, if this is the only issue I have with the car, I'll still be at a 15/10 level of happiness with it.

The problem is we have a car that is 7 years old, but a phone that is brand new. This just happens when newer tech comes out

I myself have been having issues with my iPhone 11 Pro on iOS 14:
Phone is connected playing music fine. Music suddenly stops. Car says it's connected and no issues. I have to turn bluetooth on the CAR off and on and it'll work. Doesn't happen on my older iPhone 6S. Sucks!

[thatmikeyouknow]

Originally Posted by Ashhong

The problem is we have a car that is 7 years old, but a phone that is brand new. This just happens when newer tech comes out

I myself have been having issues with my iPhone 11 Pro on iOS 14:
Phone is connected playing music fine. Music suddenly stops. Car says it's connected and no issues. I have to turn bluetooth on the CAR off and on and it'll work. Doesn't happen on my older iPhone 6S. Sucks!

My car doesn't even have Bluetooth audio capabilities, from what I understand. 🤷*♂️🤷*♂️

I had to buy this so that I could charge via a USB and have audio at the same time. It's great, but fuck, I wish the BT worked/had the right functionality. I'll just mod that when my sales warranty runs out

[Ashhong]

Originally Posted by thatmikeyouknow

My car doesn't even have Bluetooth audio capabilities, from what I understand. 🤷*♂️🤷*♂️

I had to buy this so that I could charge via a USB and have audio at the same time. It's great, but fuck, I wish the BT worked/had the right functionality. I'll just mod that when my sales warranty runs out

Nah nah what you need is this

TaoTronics Bluetooth Car Kit, Bluetooth Receiver, Bluetooth 4.2 Hands-Free Audio Adapter (Built-in Microphone, CVC 6.0 Noise Cancellation, 3M Magnetic Base, Air Vent Clip, Dual 2.1A USB Car Charger) https://smile.amazon.com/dp/B0769DXZ...C6ZR1PQH3Q0NPM

Or get the MMI, would be a quick removal if you needed to take it out

[Zheez]

Originally Posted by thatmikeyouknow

My car doesn't even have Bluetooth audio capabilities, from what I understand. 🤷*♂️🤷*♂️

I had to buy this so that I could charge via a USB and have audio at the same time. It's great, but fuck, I wish the BT worked/had the right functionality. I'll just mod that when my sales warranty runs out

Any idea what head unit you've got? My 2014 320d came with basic head unit, HU_ENTRYNAV (without navigation, despite the name) and I retrofitted NBT to it. It's been playing perfectly fine with my iPhone 12. If yours is CIC or CHAMP then maybe a relatively cheap upgrade to NBT would fix your problems.

If you don't have NBT then it's probably best to find someone with an NBT unit to try pairing up to so you can test first though

[thatmikeyouknow]

Originally Posted by Ashhong

Nah nah what you need is this

TaoTronics Bluetooth Car Kit, Bluetooth Receiver, Bluetooth 4.2 Hands-Free Audio Adapter (Built-in Microphone, CVC 6.0 Noise Cancellation, 3M Magnetic Base, Air Vent Clip, Dual 2.1A USB Car Charger) https://smile.amazon.com/dp/B0769DXZ...C6ZR1PQH3Q0NPM

Or get the MMI, would be a quick removal if you needed to take it out

I don't think so, that device looks to me like a different solution to the same problem, but with the same caveats. I can make calls and receive calls in the car, it's just being a bit silly. This device would actually mean I'd have to touch the phone more to initiate calls instead of going through iDrive, which is illegal (here in the UK at least). I just want the car to properly and fully recognise the phone being connected.

It is highly, highly likely that when my sales warranty runs out in 3 months I'll be modding in a better infotainment system to remedy this. Bigger screen with Android Auto/Apple CarPlay is top of my list of mods.

[Ashhong]

Originally Posted by thatmikeyouknow

I don't think so, that device looks to me like a different solution to the same problem, but with the same caveats. I can make calls and receive calls in the car, it's just being a bit silly. This device would actually mean I'd have to touch the phone more to initiate calls instead of going through iDrive, which is illegal (here in the UK at least). I just want the car to properly and fully recognise the phone being connected.

It is highly, highly likely that when my sales warranty runs out in 3 months I'll be modding in a better infotainment system to remedy this. Bigger screen with Android Auto/Apple CarPlay is top of my list of mods.

I think you can still use the car to initiate phone calls. Mainly that device would be for Bluetooth audio/music

[thatmikeyouknow]

Originally Posted by Ashhong

I think you can still use the car to initiate phone calls. Mainly that device would be for Bluetooth audio/music

On further inspection, I can't actually use the car to initiate calls. When I tried this at home, I must have used the phone to start the test call I did. I didn't even realise this. My mistake!

So, sod it, it can't hurt to try!

I'll let you know how it goes.

[thatmikeyouknow]

Originally Posted by Ashhong

I think you can still use the car to initiate phone calls. Mainly that device would be for Bluetooth audio/music

So, I was kinda right, but you were definitely more right. It's the same solution with similar problems, but it is better, so thank you for the recommendation!

My phone is connected to the TaoTronics, which is aux'd into the car. I can use this to skip tracks, adjust the volume, and answer/decline/end calls. It's dead simple. However, I still need to use the phone (physically while stationary and engine off, Google assistant whilst moving) to initiate calls or change my playlists etc. What this device does do is dramatically improve the quality of the calls, which is cool.

I still wish the damn car would work with the phone though! 😂
Definitely gonna mod that shit up ASAP.