F30POST
F30POST
2012-2015 BMW 3-Series and 4-Series Forum
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
BMW 3-Series and 4-Series Forum (F30 / F32) | F30POST > 2012-2019 BMW 3 and 4-Series Forums > Regional Forums > UK > Wheel Corrosion / Milking - Where do I stand?
Studio RSR
Post Reply
 
Thread Tools Search this Thread
      06-05-2018, 08:25 AM   #1
Junebug85
Colonel
Junebug85's Avatar
United Kingdom
1589
Rep
2,255
Posts

Drives: BMW 540i xDrive - M Sport Plus
Join Date: Nov 2013
Location: UK

iTrader: (0)

Wheel Corrosion / Milking - Where do I stand?

Apologies for starting another wheel corrosion thread... here goes.

Like others both my passenger side wheels (442M's) have corrosion / milking around the edges and some near the centre caps.

I've been in contact with the dealer about this since I had my car serviced in April. The service department have pushed me towards speaking to the salesman who I got the car of (he has been helpful in this).

This is what I recently sent them:

Hi #####

I'm good thanks. Hope you are too.

I was under the impression that the wheels would get replaced with new ones? This is what the service advisors were hinting at and also a few people I know with the same issue have had there wheels replaced under warranty rather than get repaired. This seems to be a common issue with the diamond cut wheels and many dealers have replaced them free of charge...

Few posts online about the same common issue where wheels were replaced under warranty:

https://www.pistonheads.com/gassing/...f=72&t=1702584

http://f30.bimmerpost.com/forums/sho....php?t=1411823

http://f30.bimmerpost.com/forums/sho...ight=corrosion

Kind Regards
#####


This is his reply:

Hi there Mr #####

Thanks for the email.

I haven't forgotten just swamped with things unfortunately.

I have spoken to my manager at length about it and he has advised that we cannot change the wheels for 2 replacements , but I am just waiting for confirmation from our prep centre on getting the wheels sent away to be re polished which will resolve the current problem.

If the come back to me that they can do that which I would think they will , the next stage would be to arrange a time for the car to come in and put you in my demo for a few days while the wheels are being done.

I look forward to hearing from you.

Kind Regards

#####



What should I do? Should I go to another dealer and start talking with them instead... or do I just accept the "refurb" and move on (least fav option of mine)

If others have had their wheels replaced then surely the same service should be offered to all customers?
__________________
IG: project540ix

G30 540i xDrive / BM3 Stage 2+ / Remus Exhaust / MSS Springs / MPS4S / 20" BBS CI-R / Eibach Spacers / xHP Stg 3 / MST Intake / Lots of Gloss Black
Appreciate 0
      06-05-2018, 08:45 AM   #2
scotgc
Captain
scotgc's Avatar
Scotland
242
Rep
696
Posts

Drives: 440i
Join Date: Mar 2009
Location: Falkirk

iTrader: (0)

It's a manufacturing fault with them, it's not the dealership who replace them it's BMW themselves ! I would go to another dealership, if you car is within warranty period and the alloys have never been damaged they should be changed for new.
__________________

Current - L494 Range Rover Sport
Previous - F32 440i Tanzanite Blue - F30 335d X drive Black Sapphire
- E92 330d LCI M Sport Alpine White - E92 325d M Sport - E87 120d M Sport - Mk5 Golf GTI - Ep3 Civic Type R
Appreciate 2
OneExtra809.50
Junebug851589.00
      06-05-2018, 08:48 AM   #3
GEP77
Major
409
Rep
1,162
Posts

Drives: Tesla Model 3 Long Range.
Join Date: Nov 2013
Location: South East London

iTrader: (1)

If the car is within its original manufacturers warranty then there is normally no quibble at all about replacing the wheels.

Outside of warranty and it's a different matter entirely. If the wheels were going to be refurbed/replaced as part of buying a second hand car I'd personally expect all this to have been completed prior to taking delivery of the car.

Like so many of these things you need to have written copies of any discussion to back you up in the your word vs theirs. My experience with sales staff is that with one exception there is little interest on their part once the sale has been completed.
Appreciate 1
Junebug851589.00
      06-05-2018, 08:52 AM   #4
evdok
Lieutenant Colonel
evdok's Avatar
United Kingdom
818
Rep
1,907
Posts

Drives: 330D M/SPORT xDRIVE INDIVIDUAL
Join Date: May 2015
Location: WORCESTERSHIRE

iTrader: (0)

Like above if its under warranty you should expect new wheels at the least, I had 3 replaced 2 years ago & car is currently at the dealer having a report & video for a goodwill claim for 1 rear wheel....doubt they'll agree but worth a try.
__________________
Happy Motoring

Evdok

Appreciate 1
Junebug851589.00
      06-05-2018, 09:13 AM   #5
ByTheSea
Lieutenant
ByTheSea's Avatar
103
Rep
420
Posts

Drives: F30 320i MSport Auto LCI
Join Date: Apr 2018
Location: Scotland

iTrader: (0)

I had a 1-Series, two years into warranty one of the wheels showed corrosion. Dealer swapped with new, no quibble.
Appreciate 1
Junebug851589.00
      06-05-2018, 09:35 AM   #6
Junebug85
Colonel
Junebug85's Avatar
United Kingdom
1589
Rep
2,255
Posts

Drives: BMW 540i xDrive - M Sport Plus
Join Date: Nov 2013
Location: UK

iTrader: (0)

Quote:
Originally Posted by scotgc View Post
It's a manufacturing fault with them, it's not the dealership who replace them it's BMW themselves ! I would go to another dealership, if you car is within warranty period and the alloys have never been damaged they should be changed for new.
Car is under warranty until September 19.
__________________
IG: project540ix

G30 540i xDrive / BM3 Stage 2+ / Remus Exhaust / MSS Springs / MPS4S / 20" BBS CI-R / Eibach Spacers / xHP Stg 3 / MST Intake / Lots of Gloss Black
Appreciate 0
      06-05-2018, 09:35 AM   #7
teaston
Banned
No_Country
10991
Rep
32,881
Posts

Drives: X3 M40d
Join Date: May 2012
Location: The High Seas

iTrader: (1)

Quote:
Originally Posted by Junebug85 View Post
Apologies for starting another wheel corrosion thread... here goes.

Like others both my passenger side wheels (442M's) have corrosion / milking around the edges and some near the centre caps.

I've been in contact with the dealer about this since I had my car serviced in April. The service department have pushed me towards speaking to the salesman who I got the car of (he has been helpful in this).

This is what I recently sent them:

Hi #####

I'm good thanks. Hope you are too.

I was under the impression that the wheels would get replaced with new ones? This is what the service advisors were hinting at and also a few people I know with the same issue have had there wheels replaced under warranty rather than get repaired. This seems to be a common issue with the diamond cut wheels and many dealers have replaced them free of charge...

Few posts online about the same common issue where wheels were replaced under warranty:

https://www.pistonheads.com/gassing/...&t=1702584

http://f30.bimmerpost.com/forums/sho....php?t=1411823

http://f30.bimmerpost.com/forums/sho...ight=corrosion

Kind Regards
#####


This is his reply:

Hi there Mr #####

Thanks for the email.

I haven't forgotten just swamped with things unfortunately.

I have spoken to my manager at length about it and he has advised that we cannot change the wheels for 2 replacements , but I am just waiting for confirmation from our prep centre on getting the wheels sent away to be re polished which will resolve the current problem.

If the come back to me that they can do that which I would think they will , the next stage would be to arrange a time for the car to come in and put you in my demo for a few days while the wheels are being done.

I look forward to hearing from you.

Kind Regards

#####



What should I do? Should I go to another dealer and start talking with them instead... or do I just accept the "refurb" and move on (least fav option of mine)

If others have had their wheels replaced then surely the same service should be offered to all customers?
How old is the car?

Whatever you do don't get them "re polished" which means re diamond cut, as they will then fail again even quicker!
Appreciate 1
Junebug851589.00
      06-05-2018, 09:43 AM   #8
Nobby Clark
Lieutenant Colonel
Nobby Clark's Avatar
759
Rep
1,863
Posts

Drives: F36 430d xDrive M Sport
Join Date: Dec 2015
Location: Scotland

iTrader: (0)

I'm half expecting resistance to my third warranty claim on wheels. My approach will be along the lines of...
What is the purpose of diamond cutting alloys?
- Purely cosmetic.
Good. They look s4it now. ergo, not fit for purpose. Please replace them.
Appreciate 1
Junebug851589.00
      06-05-2018, 09:51 AM   #9
Junebug85
Colonel
Junebug85's Avatar
United Kingdom
1589
Rep
2,255
Posts

Drives: BMW 540i xDrive - M Sport Plus
Join Date: Nov 2013
Location: UK

iTrader: (0)

Quote:
Originally Posted by teaston View Post
How old is the car?

Whatever you do don't get them "re polished" which means re diamond cut, as they will then fail again even quicker!
66 plate (Sept 16)
__________________
IG: project540ix

G30 540i xDrive / BM3 Stage 2+ / Remus Exhaust / MSS Springs / MPS4S / 20" BBS CI-R / Eibach Spacers / xHP Stg 3 / MST Intake / Lots of Gloss Black
Appreciate 0
      06-05-2018, 11:27 AM   #10
teaston
Banned
No_Country
10991
Rep
32,881
Posts

Drives: X3 M40d
Join Date: May 2012
Location: The High Seas

iTrader: (1)

Quote:
Originally Posted by Junebug85 View Post
Quote:
Originally Posted by teaston View Post
How old is the car?

Whatever you do don't get them "re polished" which means re diamond cut, as they will then fail again even quicker!
66 plate (Sept 16)
Then you can get them replaced under warranty, go to a better dealership.
Appreciate 0
      06-05-2018, 11:42 AM   #11
sensible
Lieutenant Colonel
sensible's Avatar
807
Rep
1,703
Posts

Drives: BMW 420i M-Sport Gran Coupe
Join Date: Aug 2015
Location: West Midlands UK

iTrader: (0)

I had one replaced without any problems and mine was about the same age as yours at the time. If they are a genuine BMW dealer I would insist on a replacement under warranty. If they persist then take it somewhere else. Refurbs are okay if you kerb it yourself (I have one wheel refurbed) but it is never as good as the original.

Are you sure it has not been damaged, causing the corrosion?

I see that the second link you mention is the wheel I had replaced.
Appreciate 1
Junebug851589.00
      06-05-2018, 01:48 PM   #12
Junebug85
Colonel
Junebug85's Avatar
United Kingdom
1589
Rep
2,255
Posts

Drives: BMW 540i xDrive - M Sport Plus
Join Date: Nov 2013
Location: UK

iTrader: (0)

Quote:
Originally Posted by sensible View Post
I had one replaced without any problems and mine was about the same age as yours at the time. If they are a genuine BMW dealer I would insist on a replacement under warranty. If they persist then take it somewhere else. Refurbs are okay if you kerb it yourself (I have one wheel refurbed) but it is never as good as the original.

Are you sure it has not been damaged, causing the corrosion?

I see that the second link you mention is the wheel I had replaced.
Yeh it's a genuine bmw dealer (Sycamore Peterborough).

No damage to any of the wheels what so ever.

I showed the links to the dealer to make my case stronger. I'll see what they say back tomorrow.
__________________
IG: project540ix

G30 540i xDrive / BM3 Stage 2+ / Remus Exhaust / MSS Springs / MPS4S / 20" BBS CI-R / Eibach Spacers / xHP Stg 3 / MST Intake / Lots of Gloss Black
Appreciate 0
      06-05-2018, 04:17 PM   #13
Blacktemplar
Brigadier General
Blacktemplar's Avatar
Ukraine
3443
Rep
3,624
Posts

Drives: X3 M40i
Join Date: Aug 2016
Location: Scotland

iTrader: (0)

My rear o/s 403m is starting to show signs of white worm around the centre cap, pretty much identical age, Oct 16 reg. Bought from Harry Fairbairn in Giffnock - anyone had any experience of warranty claim/replacement with them?
Appreciate 0
      06-05-2018, 04:28 PM   #14
lethbridge
Captain
lethbridge's Avatar
United Kingdom
470
Rep
782
Posts

Drives: 2018 F80 M3 CP YMB
Join Date: Feb 2012
Location: United Kingdom

iTrader: (0)

Garage List
2018 BMW M3 CP  [10.00]
Agree with all said here - this is a warranty decision that BMW make - not a lot to do with the dealer - their role is to simply follow the process and video the wheels and submit to BMW who make the decision - as others have said you should have no issues if there is not too much other damage - mine were just coming up to 3 years old and all replaced with no quibble...
__________________
Current: 2018 F80 M3CP YMB. Previous: 2015: F34 335d GT M Sport+; 2012: F07 535d GT M Sport; 2008: 335d SE; 2005: 530d; 2003: 330d; 2002: 330i; 1999: 523i
Appreciate 1
Junebug851589.00
      06-05-2018, 04:38 PM   #15
Junebug85
Colonel
Junebug85's Avatar
United Kingdom
1589
Rep
2,255
Posts

Drives: BMW 540i xDrive - M Sport Plus
Join Date: Nov 2013
Location: UK

iTrader: (0)

Quote:
Originally Posted by lethbridge View Post
Agree with all said here - this is a warranty decision that BMW make - not a lot to do with the dealer - their role is to simply follow the process and video the wheels and submit to BMW who make the decision - as others have said you should have no issues if there is not too much other damage - mine were just coming up to 3 years old and all replaced with no quibble...
It sounds like my dealer isn't aware of this process and wants to carry out a fix themselves rather than go through BMW. I might trawl through some threads online and compile a list of dealers that have given replacements. I'll then show this to Sycamore or go to one of them

Should I be speaking to the sales guys or service dept? I would of thought I should be speaking to service as they are after sales etc.

tomorrow is another day!
__________________
IG: project540ix

G30 540i xDrive / BM3 Stage 2+ / Remus Exhaust / MSS Springs / MPS4S / 20" BBS CI-R / Eibach Spacers / xHP Stg 3 / MST Intake / Lots of Gloss Black
Appreciate 0
      06-05-2018, 04:43 PM   #16
lethbridge
Captain
lethbridge's Avatar
United Kingdom
470
Rep
782
Posts

Drives: 2018 F80 M3 CP YMB
Join Date: Feb 2012
Location: United Kingdom

iTrader: (0)

Garage List
2018 BMW M3 CP  [10.00]
This is 100% a service matter - not sales - as far as I'm aware every dealer will have a warranty specialist who deals with it - the process has changed recently and BMW insist on videos being submitted- decision within a week should be expected...
__________________
Current: 2018 F80 M3CP YMB. Previous: 2015: F34 335d GT M Sport+; 2012: F07 535d GT M Sport; 2008: 335d SE; 2005: 530d; 2003: 330d; 2002: 330i; 1999: 523i
Appreciate 1
Junebug851589.00
      06-05-2018, 05:01 PM   #17
ukbeemerboy
Beemer Heaven
ukbeemerboy's Avatar
United Kingdom
462
Rep
2,941
Posts

Drives: BMW M4 Competition
Join Date: Feb 2007
Location: Somerset UK

iTrader: (0)

Garage List
Quote:
Originally Posted by Junebug85 View Post
It sounds like my dealer isn't aware of this process and wants to carry out a fix themselves rather than go through BMW. I might trawl through some threads online and compile a list of dealers that have given replacements. I'll then show this to Sycamore or go to one of them

Should I be speaking to the sales guys or service dept? I would of thought I should be speaking to service as they are after sales etc.

tomorrow is another day!
You have had the car from new haven’t you or did you buy it approved used? Seems odd why the Service Department are pushing you back to the Sales Department. Says to me that they were refurbed as part of AUC prep. This then may not be covered by warranty as it’s not an original manufacturing defect.

If you have had the car from new, the call BMW UK and get a case number raised.
__________________
Scott

2018 BMW M4 Competition
2019 Mini Countryman Cooper S : 2008 Mini Cooper
Appreciate 0
      06-05-2018, 05:29 PM   #18
Junebug85
Colonel
Junebug85's Avatar
United Kingdom
1589
Rep
2,255
Posts

Drives: BMW 540i xDrive - M Sport Plus
Join Date: Nov 2013
Location: UK

iTrader: (0)

I got it as an AUC. No signs of any refurb work on them. Initially when I raised this after my service in April, 2 people from the service team went out and took pics etc. It was the following week when I got a call from them telling me I need to speak to the salesman I bought the car through :

I'm going that way at the weekend so I might ring ahead this week and book in an appointment with someone there or even the DP perhaps.
__________________
IG: project540ix

G30 540i xDrive / BM3 Stage 2+ / Remus Exhaust / MSS Springs / MPS4S / 20" BBS CI-R / Eibach Spacers / xHP Stg 3 / MST Intake / Lots of Gloss Black
Appreciate 0
      06-05-2018, 11:15 PM   #19
Soul_Glo
Major General
Soul_Glo's Avatar
United_States
13283
Rep
7,483
Posts

Drives: G20
Join Date: May 2013
Location: Manhattan, NYC

iTrader: (1)

I had mine refurbished in year one. Cooper Reading outsourced to 360 alloys. I was also given the option of picking my own refurbish company. 360 messed a wheel up so I won't use them or Cooper Reading again. The paint was too thick in one of the valve holes so the tyre was leaking air. I had it fixed at my own expense. Even if 360 guarantees their work and I am within warranty.

To be fair the diamond finish has about 3 lives if we're talking corrosion only and not kerb damage. The wheel itself is not faulty. Based on that it is hard to justify a whole new wheel. I rang around after reading Teastons experience and 2 dealerships offered a refurbishment only. Might be worth calling more places.

I think it is a cop out for dealers. If a car is within the 3 year warranty the chances are that corrosion will need to be addressed once or twice. So by outsourcing it to companies who provide a one year warranty the dealer washes their hands of a recurrent problem.
Appreciate 1
Junebug851589.00
      06-06-2018, 01:24 AM   #20
speedski
Major
speedski's Avatar
547
Rep
1,066
Posts

Drives: Former F40/F36/E81/E85 Owner
Join Date: Jan 2018
Location: United Kingdom

iTrader: (0)

Typical Shytner service!

Its under original warranty so it should be a non event. s others have said, find another dealer (I have to go 40 miles to find another network which isn't sytner )
Appreciate 1
Junebug851589.00
      06-06-2018, 01:30 AM   #21
999rigger
First Lieutenant
999rigger's Avatar
United Kingdom
88
Rep
314
Posts

Drives: F33 4 Series Convertible
Join Date: Sep 2016
Location: Sheffield

iTrader: (0)

my car is nearly 2 years old and i have had 3 wheels replaced with new ones recently under warranty with no argument from the dealer at all.
Appreciate 0
      06-06-2018, 02:08 AM   #22
Junebug85
Colonel
Junebug85's Avatar
United Kingdom
1589
Rep
2,255
Posts

Drives: BMW 540i xDrive - M Sport Plus
Join Date: Nov 2013
Location: UK

iTrader: (0)

Quote:
Originally Posted by 999rigger View Post
my car is nearly 2 years old and i have had 3 wheels replaced with new ones recently under warranty with no argument from the dealer at all.
Can I ask what dealer chain mate? Cheers
__________________
IG: project540ix

G30 540i xDrive / BM3 Stage 2+ / Remus Exhaust / MSS Springs / MPS4S / 20" BBS CI-R / Eibach Spacers / xHP Stg 3 / MST Intake / Lots of Gloss Black
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 12:03 PM.




f30post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST