[patriotaki]

Hi all

im facing an issue with the Connected Drive Store on my f32 2018

I have the BMW App working fine i can send location,lock,unlock etc but when i go to the Connected Drive Store on the idrive menu it says that my vehicle is not available for my vehicle, although few days ago it was opening fine and i could navigate just fine.

I see on my bmw account that all the services are booked until 2021

any idea whats going on?

[psyki]

Originally Posted by patriotaki

Hi all

im facing an issue with the Connected Drive Store on my f32 2018

I have the BMW App working fine i can send location,lock,unlock etc but when i go to the Connected Drive Store on the idrive menu it says that my vehicle is not available for my vehicle, although few days ago it was opening fine and i could navigate just fine.

I see on my bmw account that all the services are booked until 2021

any idea whats going on?

This happened to me too, I think they're just forcing people to purchase or browse from the website. The phone app is still 100% functional and all the applets still work in the iDrive Connected menu still work.

[patriotaki]

its really annoying tho.

hope it will fix itself soon

[psyki]

Originally Posted by patriotaki

its really annoying tho.

hope it will fix itself soon

What is it you're trying to do?

[Cboy]

Originally Posted by patriotaki

Hi all

im facing an issue with the Connected Drive Store on my f32 2018

I have the BMW App working fine i can send location,lock,unlock etc but when i go to the Connected Drive Store on the idrive menu it says that my vehicle is not available for my vehicle, although few days ago it was opening fine and i could navigate just fine.

I see on my bmw account that all the services are booked until 2021

any idea whats going on?

My 2018 440 is doing the same thing.

[salute]

Acording to BMW ConnectedDrive Team in BMW Portugal

Translation by Google

"Oeiras, 24.01.2020

Thank you for your email of 24.01.2020.
In response to your email, we inform you that the store's functionality is no longer available in vehicles and in the ConnectedDrive application.

At this time, all service subscriptions or renewals will have to be made through the BMW Customer Portal (https://www.bmw-connecteddrive.pt).

We are available through the BMW ConnectedDrive Customer Service line 808 200 802 from 8:00 am to 8:00 pm from Monday to Friday, or via email cdrive@bmw.pt.

The satisfaction of our customers with ConnectedDrive services is of great importance to us, so we invite you to answer a short questionnaire, so that you can evaluate your experience with regard to BMW Digital Services:

Carefully,
BMW ConnectedDrive Team"

[patriotaki]

thank you

[Cboy]

Originally Posted by salute

Acording to BMW ConnectedDrive Team in BMW Portugal

Translation by Google

"Oeiras, 24.01.2020

Thank you for your email of 24.01.2020.
In response to your email, we inform you that the store's functionality is no longer available in vehicles and in the ConnectedDrive application.

At this time, all service subscriptions or renewals will have to be made through the BMW Customer Portal (https://www.bmw-connecteddrive.pt).

We are available through the BMW ConnectedDrive Customer Service line 808 200 802 from 8:00 am to 8:00 pm from Monday to Friday, or via email cdrive@bmw.pt.

The satisfaction of our customers with ConnectedDrive services is of great importance to us, so we invite you to answer a short questionnaire, so that you can evaluate your experience with regard to BMW Digital Services:

Carefully,
BMW ConnectedDrive Team"

So strange. The connected drive store works fine in my 2018 m3

[IK6SPEED]

Originally Posted by Cboy

So strange. The connected drive store works fine in my 2018 m3

Country dependent.

[Cboy]

Originally Posted by IK6SPEED

Country dependent.

But my wife 440i connected drive store doesn't work. (Same country lol)

[IK6SPEED]

Originally Posted by Cboy

But my wife 440i connected drive store doesn't work. (Same country lol)

Then perhaps dependent on iDrive HW Level or TCU.

Obviously the 2018 M3 has the latest equipment.