11-26-2016, 05:08 PM | #1 |
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Help! F31 tailgate won't open
Hi guys,
I was having a perfect outing with the family and all of a sudden when we arrived home, I couldn't open the tailgate either by remote, button on the footwell or on the tailgate itself. I've basically pulled out most of the floor covers to find if there's any "emergency release cable" but didn't find any near the battery or any areas on the floor. Anyone have experienced this before? Thanks! |
11-26-2016, 05:13 PM | #3 |
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11-26-2016, 05:26 PM | #4 |
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11-26-2016, 05:29 PM | #5 |
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Yes I've did. I've tried disconnecting the battery as well in hope to reset anything but it still wouldn't open
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11-26-2016, 07:22 PM | #6 |
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11-26-2016, 08:00 PM | #7 |
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Drives: 320D M Sport
Join Date: Jun 2016
Location: Northern Ireland
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Take it back to your dealer and throw the keys at them, assuming you still have warranty
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11-27-2016, 01:36 AM | #8 |
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11-27-2016, 04:08 AM | #9 |
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Is there a small covered panel on the inside of the tailgate somewhere? I read somewhere that the X5 has something like that you can prise off to access an emergency cable pull. I'll have a look at mine and see if there's anything obvious
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11-27-2016, 05:19 AM | #10 |
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You may find something has obstructed the locking mechanism on the boot, if it was closed correctly, then the window part would open, it's quite basic.
When the boot is an open position (or car thinks it is) then the rear window will not open. Try popping in to the boot area see if anything has obstructed the mechanism closing. I think the fault may actually be 'unable to fully close tailgate' |
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11-27-2016, 05:55 AM | #11 |
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I've looked up realoem and there is actually an emergency cable pull in the panel but to prise it out the boot needs to be opened as there's clips at the sides
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11-27-2016, 05:57 AM | #12 | |
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11-27-2016, 11:20 AM | #13 | |
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Had a look at mine, there look to be two panels on either side of the recess for the emergency triangle - that's the only place I could think of, and as you say you'd need to break the retaining clips |
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11-27-2016, 01:17 PM | #15 |
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11-27-2016, 03:49 PM | #16 | |
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11-27-2016, 03:53 PM | #18 |
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11-28-2016, 03:51 AM | #19 |
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Hope you get it sorted OP. I didnt know there was a button in the footwell to open the tailgate and i've had my car almost a year!
As far as the warranty is concerned it may be worth double checking if the car is less than 4 years old. I bought a 2.5 year old mini cooper s a few years ago from a main dealer and the 12 month warranty started at the end of the 3 year manufacturers period. Not sure if that was normal or just part of the overall deal |
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11-28-2016, 05:37 PM | #20 |
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Just in case you didn't know, this is the boot lock motor, might be worth seeing if it's connected properly, if it is, you *might* want to risk taking it apart to pull the cable that comes out of the bottom of it. No idea what's going on inside the motor though so I don't take any responsibility for any damage you might do
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